Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
Infotainment System 175
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 175
Theft-Deterrent Feature . . . . . . 176
Overview . . . . . . . . . . . . . . . . . . . . . 177
Home Page . . . . . . . . . . . . . . . . . . 178
Operation . . . . . . . . . . . . . . . . . . . . . 178
Software Updates . . . . . . . . . . . . 179
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 180
Satellite Radio . . . . . . . . . . . . . . . . 181
Radio Reception . . . . . . . . . . . . . . 183
Antenna . . . . . . . . . . . . . . . . . . . . . . 184
Multi-Band Antenna . . . . . . . . . . 184
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . 184
USB Port . . . . . . . . . . . . . . . . . . . . . 184
Auxiliary Devices . . . . . . . . . . . . . 190
Phone
Bluetooth (Overview) . . . . . . . . . 191
Bluetooth (Infotainment
Controls) . . . . . . . . . . . . . . . . . . . . 192
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . 196
Hands-Free Phone . . . . . . . . . . . 197
Trademarks and License
Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 199
Introduction
Infotainment
Base radio information is included in
this manual. See the infotainment
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with these features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
176 Infotainment System
The infotainment system has built-in
features intended to help avoid
distraction by disabling some
functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.Become familiar with the
operation, center stack controls,
and infotainment display
controls.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers. .
Set up phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command if equipped with
Bluetooth phone capability.
. Set up your Bluetooth, CarPlay,
or Android Auto device. Some
devices will require a series of
setup steps to be taken or a
default app to be chosen prior to
using the feature. Not
completing these steps could
prevent the feature from
functioning properly.
See Defensive Driving 0209.
To play the infotainment system with
the ignition off, see Retained
Accessory Power (RAP) 0228.Theft-Deterrent Feature
The infotainment system has an
electronic security system installed
to prevent theft.
The infotainment system only works
in the vehicle in which it was first
installed, and cannot be used in
another vehicle.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
178 Infotainment System
.Turn to decrease or
increase the volume.
4.
d
. Radio: Press and release to
go to the next strongest
station or channel. Press
and hold to fast seek the
next strongest station or
channel.
. USB/Bluetooth Music/
Pictures: Press to go to the
next content. Press and
hold to fast forward.
5.
5
. Press and release to
access the phone screen,
answer an incoming call,
or access the device home
screen.
Home Page
Infotainment Display Controls
Controls show on the infotainment
display when available. When a
function is unavailable, the item may
gray out. When a function is selected, the item may highlight.
Press and hold to rearrange icons
on the screen.
Home Page Features
Press{to go to the Home Page.
Audio : Touch to select AM, FM,
SiriusXM (if equipped), USB/iPod/
Bluetooth Audio, or AUX.
Gallery : Touch to view a picture or
movie.
Phone : Touch to activate the
phone features (if equipped). Press
and hold to start a Voice session
with a paired device. See Bluetooth
(Overview) 0191 orBluetooth
(Infotainment Controls) 0192. Projection :
Touch to access
supported devices when connected.
See USB Port 0184.
Settings : Touch to access the
Personalization menu. See Vehicle
Personalization 0154.
Climate : If equipped, touch to
access the Climate menu. See Dual
Automatic Climate Control System
0 200 orRear Climate Control
System 0203.
OnStar : If equipped, touch to
access the OnStar menu. See
OnStar Overview 0394.
Operation
Radio Controls
The infotainment system is operated
by using the center stack controls,
menus shown on the infotainment
display, and steering wheel controls.
Turning the System On or Off
O:Press to turn the radio on.
Press and hold to turn the radio off.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
Infotainment System 179
Automatic Switch-Off
If the infotainment system has been
turned on after the ignition is turned
off, the system will turn off
automatically after 10 minutes.
Volume Control
O:Turn to increase or decrease.
Press when the system is on to
mute and unmute the system.
System Settings
Auto Volume
This feature automatically adjusts
the radio volume to compensate for
road and wind noise.
The level of volume compensation
can be selected, or the feature can
be turned off.
Tone Settings
The tone settings can be set for
each radio band and each audio
player source.
Custom Tone Settings
1. Touch SETTINGS on the Home Page. 2. Touch Radio.
3. Touch Tone Settings.
.Bass, Midrange, or Treble:
Touch −or +.
. Fader or Balance: Adjust
the front/rear or left/right
speakers by dragging the
dot in the vehicle image on
the screen.
4. Touch
3to go back to the
source screen.
Software Updates
Over-the-Air Software Updates
If equipped, the infotainment system
can download and install select
software updates over a wireless
connection. The system will prompt
for certain updates to be
downloaded and installed. There is
also an option to check for updates
manually. To manually check for updates,
touch SETTINGS on the Home
Page, followed by Software
Information, and then System
Update. Follow the on-screen
prompts. The steps to check for,
download and install updates may
vary by vehicle.
Downloading Over-the-Air vehicle
software updates requires Internet
connectivity, which can be accessed
through the vehicle’
s built-in OnStar
4G LTE connection, if equipped and
active. If required, data plans are
provided by a third party. Optionally,
a secure Wi-Fi hotspot such as a
compatible mobile device hotspot,
home hotspot, or public hotspot can
be used. Applicable data rates may
apply.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
180 Infotainment System
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or public hotspot,
touch SETTINGS on the Home
Page, followed by Wi-Fi, and then
Manage Wi-Fi Networks. Select the
appropriate Wi-Fi network, and
follow the on-screen prompts.
Download speeds may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot, or similar.
Availability of Over-the-Air vehicle
software updates varies by vehicle
and country. For more information
on this feature, see
www.my.chevrolet.com/learn.Radio
AM-FM Radio
Playing the Radio
Audio Source Menu
{:Press to go to the Home Page.
O:Press to turn on, mute,
or unmute the system. Press and
hold to turn off the system.
Selecting a Band
1. Press{.
2. Touch AUDIO.
3. Touch Source.
4. Touch AM or FM.
The last station that was playing
starts playing again.
Selecting a Station
Seek Tuning
If the radio station is not known:
Press
gordto automatically
search for available radio stations. Direct Tune
From the AM or FM menu:
1. Touch Tune.
2. Enter the station number.
3. Touch Go.
Favorites
1. Touch
SorTto scroll through
the favorite pages.
2. Touch the station to select it.
Update Station List
. From the AM or FM menu, touch
Menu, then touch Update Station
List. The broadcasting list
updating will begin.
. During the AM or FM
broadcasting list update, touch
Cancel to stop the updates.
Station List 1. From the AM or FM menu, touch Menu.
2. Select Station List.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
182 Infotainment System
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM Satellite Radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
During your trial or when you
subscribe, you will get unlimited
access to SiriusXM Radio Online for
when you are not in the vehicle.
A service fee is required to receive
the SiriusXM service. If SiriusXM
service needs to be reactivated, the
radio will display "No Subscription
Please Renew" on channel XM1.
For more information, contact
SiriusXM at www.siriusxm.com or
1-888-601-6296 (U.S.), and
www.siriusxm.ca or 1-877-438-9677
(Canada).
Listening to SiriusXM Radio (If
Equipped)
1. Press{.
2. Touch AUDIO. 3. Touch Source.
4. Touch SXM and the most
recent listened to SiriusXM
channel will display.
Selecting a Category
From Menu, touch Categories, then
touch the desired category or from
Categories, touch
QorRto find the
desired channel. Touch the channel
to select it.
Selecting a Channel
Pressgordto seek the previous
or next channel.
Using the Preset Buttons
Up to five favorites pages can be
saved, and each page can store up
to five channels.
To change a preset, tune to the new
desired channel and hold the
preset.
Listening to Preset Channels
1. Touch
SorTrepeatedly to
select the desired
favorites page. 2. Touch the preset to listen to the
channel.
Using the SiriusXM Menu
Operation
1. Touch MENU on the SXM screen.
2. Touch the menu to select the desired item or to display the
detail menu item.
3. Touch Back on the infotainment display to return to the
previous menu.
Channel List 1. Touch Channel List from the SXM menu. The channel list is
displayed.
2. Touch
QorRto find the
desired channel. Touch the
channel to select it.
Tone Settings 1. Touch Tone Settings. See “Tone Settings” under
Operation 0178.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
184 Infotainment System
Antenna
The AM-FM antenna is integrated in
the liftgate spoiler and the liftgate
window defogger.
No maintenance or adjustments are
needed. Do not place loads on the
spoiler.
If the spoiler is replaced, be sure it
is replaced with the correct GM
parts for the best AM and FM
reception.
Do not scratch the inside surface or
damage the lines in the glass. If the
inside surface is damaged, it could
interfere with radio reception.
If attaching a cell phone antenna to
the glass, attach it between the grid
lines.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for OnStar, the SiriusXM
Satellite Radio Service System, and
GPS (Global Positioning System),
if the vehicle has these features.
Keep the antenna clear of
obstructions for clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
USB Port
Using the USB Port
The infotainment system can play
music by connecting an auxiliary
device to the USB port.
USB Support
The USB ports are on the center
stack, and use the USB 2.0
standard. There is also a USB port
in the storage area behind the radio
(if equipped). There are also
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
Infotainment System 185
charging only USB ports on the rear
of the center console and in the
third row seating area.
USB Supported Devices
.USB Flash Drives
. Portable USB Hard Drives
Not all iPods and USB drives are
compatible with the USB port.
Make sure the iPod has the latest
firmware from Apple for proper
operation. iPod firmware can be
updated using the latest iTunes
application. See www.apple.com/
itunes.
For help with identifying your iPod,
go to www.apple.com/support.
The USB port can play both lower
and upper case .mp3, .wma, .ogg,
and .wav files stored on a USB
storage device.
Supported Apple Devices
To view supported devices in U.S.,
see www.my.chevrolet.com\learned. To view supported devices in
Canada, see
www.chevroletowner.ca.
To view supported devices in
Mexico, see your dealer for details.
USB Supported File and Folder
Structure
The infotainment system supports:
.
FAT16
. FAT32
. exFAT
Connecting a USB Storage
Device or iPod/iPhone
To connect a USB storage device,
connect the device to the USB port.
To connect an iPod/iPhone, connect
one end of the device’ s cable to the
iPod/iPhone and the other end to
the USB port.
The iPod/iPhone charges while it is
connected to the vehicle if the
ignition is on or in ACC/
ACCESSORY. See Ignition
Positions 0224. When the vehicle is
turned off, the iPod/iPhone automatically powers off and will not
charge or draw power from the
vehicle's battery.
For more information on USB
usage, see
“Audio System
Information” following.
Audio System Information
The infotainment system can play
the music files contained in the USB
storage device or iPod/iPhone
products.
Using MP3/WMA/OGG/WAV Files
.
Music files with .mp3, .wma,
.ogg, and .wav file name
extensions can be played.
. MP3 files that can be played: Bit
rate: 8 kbps to 320 kbps.
Sampling frequency: 48 kHz,
44.1 kHz, 32 kHz, 24 kHz, 22.05
kHz, and 16 kHz.
. Files with a bit rate above
128 kbps will result in higher
quality sound.
. ID3 Tag information for MP3
files, such as the album name
and the artist, can be played.