2018 CHEVROLET TRAVERSE lock

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
392 Customer Information
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0811.
In other Central America and
Caribbean Countries, call
52-722-236-0680.
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
396 OnStar
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan. Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
398 OnStar
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
For myChevrolet mobile app
information and compatibility, see
www.my.chevrolet.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
www.onstar.com for details and
system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
OnStar 401
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 390.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
402 OnStar
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0281. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
406 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 284
Accessory Power . . . . . . . . . . . . . . . 228
Adaptive Cruise Control . . . . . . . . 246
Add-On Electrical Equipment . . . 281
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 400
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 370
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 65
Agreements Trademarks and License . . . . . 199
Air Cleaner/Filter, Engine . . . . . . . 293
Air Conditioning . . . . . . . . . . . 200, 203
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 206
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 205
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 96
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 89
Passenger Sensing System . . . . 91
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 89
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 90 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 88
Where Are the Airbags? . . . . . . . . 86
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 95
Passenger Status Indicator . . . 140
Readiness Light . . . . . . . . . . . . . . 140
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 95
System Check . . . . . . . . . . . . . . . . . . 84
Alarm Vehicle Security . . . . . . . . . . . . . . . . 51
Alert Lane Change . . . . . . . . . . . . . . . . . 265
Side Blind Zone (SBZA) . . . . . . 265
All-Season Tires . . . . . . . . . . . . . . . . 319
All-Wheel Drive . . . . . . . . . . . . 235, 303
AM-FM Radio . . . . . . . . . . . . . . . . . . . 180
Antenna . . . . . . . . . . . . . . . . . . . . . . . . 184
Multi-band . . . . . . . . . . . . . . . . . . . . 184
Antilock Brake System (ABS) . . . 236
Warning Light . . . . . . . . . . . . . . . . . 144
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 353
Interior . . . . . . . . . . . . . . . . . . . . . . . . 358

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
Index 407
Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . . . 196
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 384
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 259
Assistance Systems for
Parking and Backing . . . . . . . . . . 256
Audio Theft-Deterrent Feature . . . . . . . 176
Automatic
Dimming Mirrors . . . . . . . . . . . . . . . . 54
Door Locks . . . . . . . . . . . . . . . . . . . . . 42
Forward Braking . . . . . . . . . . . . . . 261
Headlamp System . . . . . . . . . . . . 169
Transmission . . . . . . . . . . . . . . . . . 232
Transmission Fluid . . . . . . . . . . . 292
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 234
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 303
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 190
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 184B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 174
Load Management . . . . . . . . . . . . 173
Power Protection . . . . . . . . . . . . . 174
Battery - North America . . . . 302, 348
Blade Replacement, Wiper . . . . . 304
Bluetooth Overview . . . . . . . . . . . . . . . . 191, 192
Brake Parking, Electric . . . . . . . . . . . . . . 237
System Warning Light . . . . . . . . 143
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Antilock . . . . . . . . . . . . . . . . . . . . . . . 236
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 238
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 209 Automatic Forward . . . . . . . . . . . 261
Braking System Front Pedestrian (FPB) . . . . . . . 263
Break-In, New Vehicle . . . . . . . . . . 223
Bulb Replacement Headlamp Aiming . . . . . . . . . . . . . 307
Headlamps . . . . . . . . . . . . . . . . . . . 307
Headlamps, Front Turn
Signal, and Sidemarker . . . . . 308 Bulb Replacement (cont'd)
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 307
License Plate Lamps . . . . . . . . . 308
Buying New Tires . . . . . . . . . . . . . . . 334
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 127
California Fuel Requirements . . . . . . . . . . . 270
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 284
California Proposition
65 Warning . . . . . . . . . .283, 302, 348,
Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 377
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 231
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 44
Winter Driving . . . . . . . . . . . . . . . . 217
Cargo
Management System . . . . . . . . . .119
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 119
Chains, Tire . . . . . . . . . . . . . . . . . . . . 339

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10603118) - 2018 - CRC - 1/29/18
408 Index
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 131
Charging System Light . . . . . . . . . 141
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 141
Child Restraints
Infants and Young Children . . . . . 99
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . 104
Older Children . . . . . . . . . . . . . . . . . . 97
Securing . . . . . . . . . . . . . . . . . .112, 114
Systems . . . . . . . . . . . . . . . . . . . . . . 101
Circuit Breakers . . . . . . . . . . . . . . . . 310
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 353
Interior Care . . . . . . . . . . . . . . . . . . 358
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 200
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Cluster, Instrument . . . . . . . . . . . . . 134
Collision Damage Repair . . . . . . . 387
Compact Spare Tire . . . . . . . . . . . . 347
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . .118
Compass . . . . . . . . . . . . . . . . . . . . . . . 127 Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . 397
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 239
Control of a Vehicle . . . . . . . . . . . . . 209
Convex Mirrors . . . . . . . . . . . . . . . . . . 53
Coolant Engine Temperature Gauge . . 138
Cooling . . . . . . . . . . . . . . . . . . . . 200, 203
Cooling System . . . . . . . . . . . . . . . . . 294
Courtesy Lamps . . . . . . . . . . . . . . . . 171
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 386
Cruise Control . . . . . . . . . . . . . . . . . . 244 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Cruise Control, Adaptive . . . . . . . . 246
Customer Assistance . . . . . . . . . . . 383 Offices . . . . . . . . . . . . . . . . . . . . . . . . 382
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 383
Customer Information Service PublicationsOrdering Information . . . . . . . . 389
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 380D
Damage Repair, Collision . . . . . . . 387
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 393
OnStar . . . . . . . . . . . . . . . . . . . . . . . 393
Data Recorders, Event . . . . . . . . . 392
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 168
Defensive Driving . . . . . . . . . . . . . . . 209
Delayed Locking . . . . . . . . . . . . . . . . . 42
Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 190
Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . 399
Distracted Driving . . . . . . . . . . . . . . . 208
Dome Lamps . . . . . . . . . . . . . . . . . . . 171
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 149
Delayed Locking . . . . . . . . . . . . . . . . 42
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Power Locks . . . . . . . . . . . . . . . . . . . . 42
Drive Belt Routing, Engine . . . . . . 379
Drive Systems All-Wheel Drive . . . . . . . . . . 235, 303
Driver Assistance Systems . . . . . 255
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 150