Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
OnStar 423
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply.
Advanced Diagnostics requires an
active OnStar paid service plan,
e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or press
Qto have an Advisor initiate a
remote diagnostic report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
426 OnStar
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0288. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Index 431
Assistance Program,Roadside . . . . . . . . . . . . . . . . . . . . . . 408
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 258
Assistance Systems for Parking and Backing . . . . . . . . . . 256
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . . 46
Forward Braking . . . . . . . . . . . . . . 261
Headlamp System . . . . . . . . . . . . 184
Level Control . . . . . . . . . . . . . . . . . 245
Transmission . . . . . . . . . . . . . . . . . 228
Transmission Fluid . . . . . . 301, 304
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 231
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 317
Auxiliary Roof Mounted Lamp . . . . . . . . . . 186
Axle, Front . . . . . . . . . . . . . . . . . . . . . . 315
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 315
B
Battery Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 189
Load Management . . . . . . . . . . . . 189 Battery (cont'd)
Power Protection . . . . . . . . . . . . . 189
Battery - North America . . . . 314, 368
Blade Replacement, Wiper . . . . . 318
Blind Spot Mirrors . . . . . . . . . . . . . . . 58
Brake Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 217
System Warning Light . . . . . . . . 155
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 312 Antilock . . . . . . . . . . . . . . . . . . . . . . . 239
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 241
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Parking . . . . . . . . . . . . . . . . . . . . . . . 240
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 202 Automatic Forward . . . . . . . . . . . 261
Break-In, New Vehicle . . . . . . . . . . 216
Bulb Replacement Fog Lamps . . . . . . . . . . . . . . . . . . . 322
Front Turn Signal Lamps . . . . . 322
Halogen Bulbs . . . . . . . . . . . . . . . . 321
Headlamp Aiming . . . . . . . . . . . . . 320
Headlamps . . . . . . . . . . . . . . . . . . . 321
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 321
License Plate Lamps . . . . . . . . . 324 Bulb Replacement (cont'd)
Taillamps, Turn Signal,
Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 322
Buying New Tires . . . . . . . . . . . . . . . 352
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 136
California Fuel Requirements . . . . . . . . . . . 267
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 291
California Proposition
65 Warning . . . . . . . . . .291, 314, 368,
Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 402
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 227
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 47
Winter Driving . . . . . . . . . . . . . . . . 210
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . 129
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 128
Center Seat . . . . . . . . . . . . . . . . . . . . . 67
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Index 433
Driver InformationCenter (DIC) . . . . . . . . . . . . . 161, 162
Driving Assistance Systems . . . . . . . . . . 258
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 271
Defensive . . . . . . . . . . . . . . . . . . . . . 202
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 202
For Better Fuel Economy . . . . . . . 29
Hill and Mountain Roads . . . . . . 210
If the Vehicle is Stuck . . . . . . . . . .211
Loss of Control . . . . . . . . . . . . . . . 204
Off-Road . . . . . . . . . . . . . . . . . . . . . 204
Off-Road Recovery . . . . . . . . . . . 203
Vehicle Load Limits . . . . . . . . . . . 212
Wet Roads . . . . . . . . . . . . . . . . . . . 209
Winter . . . . . . . . . . . . . . . . . . . . . . . . 210
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 192
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 268
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 288
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 325
Fuses and Circuit Breakers . . . 325 Electrical System (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 330, 333
Overload . . . . . . . . . . . . . . . . . . . . . 324
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 335
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 419
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 304
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 153
Compartment Overview . . . . . . . 293
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 149
Cooling System . . . . . . . . . . . . . . . 305
Drive Belt Routing . . . . . . . . . . . . 403
Exhaust . . . . . . . . . . . . . . . . . . . . . . 227
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Heater . . . . . . . . . . . . . . . . . . . . . . . . 222
Oil Life System . . . . . . . . . . . . . . . 299
Oil Pressure Gauge . . . . . . . . . . 148
Overheating . . . . . . . . . . . . . . . . . . 309
Power Messages . . . . . . . . . . . . . 169
Running While Parked . . . . . . . . 227
Starting . . . . . . . . . . . . . . . . . . . . . . . 221
Entry Lighting . . . . . . . . . . . . . . . . . . . 188
Equipment, Towing . . . . . . . . . . . . . 278 Event Data Recorders . . . . . . . . . . 416
Exit Lighting . . . . . . . . . . . . . . . . . . . . 188
Extended Parking . . . . . . . . . . . . . . . 226
Extender, Seat Belt . . . . . . . . . . . . . . 91
Exterior Lamp Controls . . . . . . . . . 181
Exterior Lamps Off Reminder . . . 183
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 189
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 310
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter, Engine Air Cleaner . . . . . . . . . . . 304
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 183
Flashers, Hazard Warning . . . . . . 185
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 357
Changing . . . . . . . . . . . . . . . . . . . . . 359
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 386
Fluid AutomaticTransmission . . . . . . . . . . . 301, 304
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 312
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Index 435
Headlamps (cont'd)High-Beam On Light . . . . . . . . . . 159
High/Low Beam Changer . . . . . 183
Lamps On Reminder . . . . . . . . . 160
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 74
Steering Wheel . . . . . . . . . . . . . . . 133
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Heated Mirrors . . . . . . . . . . . . . . . . . . . 58
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 222
Heating . . . . . . . . . . . . . . . . . . . . 192, 196
High-Beam On Light . . . . . . . . . . . . 159
High-Speed Operation . . . . . . . . . . 344
Hill and Mountain Roads . . . . . . . . 210
Hill Descent Control (HDC) . . . . . 244
Hill Descent Control Light . . . . . . . 157
Hill Start Assist (HSA) . . . . . . . . . . 241
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 84
HVAC . . . . . . . . . . . . . . . . . . . . . . 192, 196I
Ignition Positions . . . . . . . . . . 217, 219
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 317
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 55
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 157
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . 107
Infotainment . . . . . . . . . . . . . . . . . . . . 191
Infotainment System . . . . . . . . . . . . 417
Instrument Cluster . . . . . . . . . . . . . . 143
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 127
Instrument Panel Overview . . . . . . . 6
Interior Rearview Mirrors . . . . . . . . . 59
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 368
K
Keyless EntryRemote (RKE) System . . . . . 35, 41
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 30, 33
L
Labeling, Tire Sidewall . . . . . . . . . . 338 Lamps
Auxiliary Roof
Mounted Lamp . . . . . . . . . . . . . . 186
Daytime Running (DRL) . . . . . . 184
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 187
Exterior Controls . . . . . . . . . . . . . . 181
Exterior Lamps Off Reminder . . . . . . . . . . . . . . . . . . . 183
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 189
Front Turn Signal . . . . . . . . . . . . . 322
License Plate . . . . . . . . . . . . . . . . . 324
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 153
On Reminder . . . . . . . . . . . . . . . . . 160
Reading . . . . . . . . . . . . . . . . . . . . . . 188
Lane Change Alert (LCA) . . . . . . . 263
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 264
Lane Keep Assist (LKA) . . . . . . . . 265
Lane Keep Assist Light . . . . . . . . . 157
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 90
Lap-Shoulder Belt . . . . . . . . . . . . . . . 85
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 120
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . 112
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Index 437
Mirrors, Interior Rearview . . . . . . . . 59
Monitor System, TirePressure . . . . . . . . . . . . . . . . . . . . . . 345
N
NavigationOnStar . . . . . . . . . . . . . . . . . . . . . . . 420
Net, Convenience . . . . . . . . . . . . . . 129
New Vehicle Break-In . . . . . . . . . . . 216
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 147 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 204 Driving . . . . . . . . . . . . . . . . . . . . . . . . 204
Recovery . . . . . . . . . . . . . . . . . . . . . 203
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 297
Engine Oil Life System . . . . . . . 299
Engine Oil Pressure Gauge . . . 148
Older Children, Restraints . . . . . . 105
Online Owner Center . . . . . . . . . . . 407
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 417
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 424
OnStar Connections . . . . . . . . . . . . 421
OnStar Diagnostics . . . . . . . . . . . . . 423
OnStar Emergency . . . . . . . . . . . . . 419
OnStar Navigation . . . . . . . . . . . . . . 420 OnStar Overview . . . . . . . . . . . . . . . 418
OnStar Security . . . . . . . . . . . . . . . . 420
Operation
Fog Lamps . . . . . . . . . . . . . . . . . . . 186
Ordering Service Publications . . . . . . . . . . 413
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . 138
Overheating, Engine . . . . . . . . . . . . 309P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 224
Shifting Out of . . . . . . . . . . . . . . . . 225
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 240
Brake and P (Park)Mechanism Check . . . . . . . . . . 317
Extended . . . . . . . . . . . . . . . . . . . . . 226
Over Things That Burn . . . . . . . 226
Parking Assist . . . . . . . . . . . . . . . . . . 256
Parking or Backing
Assistance Systems . . . . . . . . . . 256
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 152
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Passenger Sensing System . . . . . 99 Perchlorate Materials
Requirements, California . . . . . . 291
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 170
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 45
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Outlets . . . . . . . . . . . . . . . . . . . . . . . 138
Protection, Battery . . . . . . . . . . . . 189
Retained Accessory (RAP) . . . 224
Seat Adjustment . . . . . . . . . . . . . . . . 67
Steering Fluid . . . . . . . . . . . . . . . . . .311
Windows . . . . . . . . . . . . . . . . . . . . . . . 60
Power Assist Steps . . . . . . . . . . . . . . 52
Pregnancy, Using Seat Belts . . . . 89
Privacy Vehicle Data Recording . . . . . . . 416
Program Courtesy Transportation . . . . . . 410
Proposition 65 Warning,
California . . . . . . . . . . . .291, 314, 368,
Back Cover
R
Radio Frequency Statement . . . . 414
Reading Lamps . . . . . . . . . . . . . . . . . 188