Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
OnStar 425
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 414.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
426 OnStar
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0288. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
434 Index
Fluid (cont'd)Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . 234
Power Steering . . . . . . . . . . . . . . . .311
Washer . . . . . . . . . . . . . . . . . . . . . . . .311
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 186 Bulb Replacement . . . . . . . . . . . . 322
Folding Mirrors . . . . . . . . . . . . . . . . . . 57
Forward Automatic Braking . . . . . 261
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 258
Four-Wheel Drive . . . . . . . . . . 234, 314
Four-Wheel-Drive Light . . . . . . . . . 156
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 414
Front Axle . . . . . . . . . . . . . . . . . . . . . . 315
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 66
Heated and Ventilated . . . . . . . . . . 72
Front Turn Signal Lamps . . . . . . . 322
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266 Additives . . . . . . . . . . . . . . . . . . . . . 268
Economy Driving . . . . . . . . . . . . . . . 29
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 270
Filling the Tank . . . . . . . . . . . . . . . 269 Fuel (cont'd)
Foreign Countries . . . . . . . . . . . . 267
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 147
Low Fuel Warning Light . . . . . . . 159
Management, Active . . . . . . . . . . 226
Requirements, California . . . . . 267
Full-Size Spare Tire . . . . . . . . . . . . 367
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 325
Fuses and Circuit Breakers . . . 325
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 330, 333
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 335
G
Garage Door Opener . . . . . . . . . . . 178Programming . . . . . . . . . . . . . . . . . 178
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 319
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 149
Engine Oil Pressure . . . . . . . . . . 148
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Odometer . . . . . . . . . . . . . . . . . . . . . 147
Speedometer . . . . . . . . . . . . . . . . . 147
Tachometer . . . . . . . . . . . . . . . . . . . 147 Gauges (cont'd)
Trip Odometer . . . . . . . . . . . . . . . . 147
Voltmeter . . . . . . . . . . . . . . . . . . . . . 150
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 142
General Information Service and Maintenance . . . . . 387
Towing . . . . . . . . . . . . . . . . . . . . . . . . 271
Vehicle Care . . . . . . . . . . . . . . . . . . 290
Glass Replacement . . . . . . . . . . . . . 319
Glove Box . . . . . . . . . . . . . . . . . . . . . . 127
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 408
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 321
Hazard Warning Flashers . . . . . . . 185
Head Restraints . . . . . . . . . . . . . . . . . 65
Head-up Display . . . . . . . . . . . . . . . . 165
Headlamps . . . . . . . . . . . . . . . . . . . . . 321Aiming . . . . . . . . . . . . . . . . . . . . . . . . 320
Automatic . . . . . . . . . . . . . . . . . . . . . 184
Bulb Replacement . . . . . . . . . . . . 321
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 184
Flash-to-Pass . . . . . . . . . . . . . . . . . 183
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 321
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
Index 437
Mirrors, Interior Rearview . . . . . . . . 59
Monitor System, TirePressure . . . . . . . . . . . . . . . . . . . . . . 345
N
NavigationOnStar . . . . . . . . . . . . . . . . . . . . . . . 420
Net, Convenience . . . . . . . . . . . . . . 129
New Vehicle Break-In . . . . . . . . . . . 216
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 147 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 204 Driving . . . . . . . . . . . . . . . . . . . . . . . . 204
Recovery . . . . . . . . . . . . . . . . . . . . . 203
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 297
Engine Oil Life System . . . . . . . 299
Engine Oil Pressure Gauge . . . 148
Older Children, Restraints . . . . . . 105
Online Owner Center . . . . . . . . . . . 407
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 417
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 424
OnStar Connections . . . . . . . . . . . . 421
OnStar Diagnostics . . . . . . . . . . . . . 423
OnStar Emergency . . . . . . . . . . . . . 419
OnStar Navigation . . . . . . . . . . . . . . 420 OnStar Overview . . . . . . . . . . . . . . . 418
OnStar Security . . . . . . . . . . . . . . . . 420
Operation
Fog Lamps . . . . . . . . . . . . . . . . . . . 186
Ordering Service Publications . . . . . . . . . . 413
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . 138
Overheating, Engine . . . . . . . . . . . . 309P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 224
Shifting Out of . . . . . . . . . . . . . . . . 225
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 240
Brake and P (Park)Mechanism Check . . . . . . . . . . 317
Extended . . . . . . . . . . . . . . . . . . . . . 226
Over Things That Burn . . . . . . . 226
Parking Assist . . . . . . . . . . . . . . . . . . 256
Parking or Backing
Assistance Systems . . . . . . . . . . 256
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 152
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Passenger Sensing System . . . . . 99 Perchlorate Materials
Requirements, California . . . . . . 291
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 170
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 45
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Outlets . . . . . . . . . . . . . . . . . . . . . . . 138
Protection, Battery . . . . . . . . . . . . 189
Retained Accessory (RAP) . . . 224
Seat Adjustment . . . . . . . . . . . . . . . . 67
Steering Fluid . . . . . . . . . . . . . . . . . .311
Windows . . . . . . . . . . . . . . . . . . . . . . . 60
Power Assist Steps . . . . . . . . . . . . . . 52
Pregnancy, Using Seat Belts . . . . 89
Privacy Vehicle Data Recording . . . . . . . 416
Program Courtesy Transportation . . . . . . 410
Proposition 65 Warning,
California . . . . . . . . . . . .291, 314, 368,
Back Cover
R
Radio Frequency Statement . . . . 414
Reading Lamps . . . . . . . . . . . . . . . . . 188