2018 CHEVROLET SUBURBAN phone

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
422 OnStar
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
For myChevrolet mobile app
information and compatibility, see
www.my.chevrolet.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
www.onstar.com for details and
system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
OnStar 425
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 414.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
432 Index
Chains, Tire . . . . . . . . . . . . . . . . . . . . 356
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 140
Charging System Light . . . . . . . . . 153
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 153
Ignition Transmission Lock . . . 317
Child Restraints Infants and Young Children . . . 107
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . .112
Older Children . . . . . . . . . . . . . . . . 105
Securing . . . . . . . . . . . . . . . . . 121, 123
Systems . . . . . . . . . . . . . . . . . . . . . . 109
Child-View Mirror . . . . . . . . . . . . . . . . 60
Circuit Breakers . . . . . . . . . . . . . . . . 325
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 378
Interior Care . . . . . . . . . . . . . . . . . . 382
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . 192
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Cluster, Instrument . . . . . . . . . . . . . 143
Collision Damage Repair . . . . . . . 411
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 127 Compass . . . . . . . . . . . . . . . . . . . . . . . 136
Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . 421
Control Hill Descent . . . . . . . . . . . . . . . . . . 244
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 242
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 157
Control of a Vehicle . . . . . . . . . . . . . 202
Convenience Net . . . . . . . . . . . . . . . 129
Convex Mirrors . . . . . . . . . . . . . . . . . . 56
Coolant Engine Temperature Gauge . . 149
Cooling . . . . . . . . . . . . . . . . . . . . 192, 196
Cooling System . . . . . . . . . . . . . . . . . 305
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 410
Cruise Control . . . . . . . . . . . . . . . . . . 245 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Cruise Control, Adaptive . . . . . . . . 248
Cupholders . . . . . . . . . . . . . . . . . . . . . 127
Customer Assistance . . . . . . . . . . . 407
Offices . . . . . . . . . . . . . . . . . . . . . . . . 406
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 407 Customer Information
Service Publications
Ordering Information . . . . . . . . 413
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 404
D
Damage Repair, Collision . . . . . . . 411
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 417
OnStar . . . . . . . . . . . . . . . . . . . . . . . 417
Data Recorders, Event . . . . . . . . . 416
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 184
Defensive Driving . . . . . . . . . . . . . . . 202
Delayed Locking . . . . . . . . . . . . . . . . . 46
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . 423
Distracted Driving . . . . . . . . . . . . . . . 201
Dome Lamps . . . . . . . . . . . . . . . . . . . 187
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 160
Delayed Locking . . . . . . . . . . . . . . . . 46
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Power Locks . . . . . . . . . . . . . . . . . . . . 45
Drive Belt Routing, Engine . . . . . . 403
Driver Assistance Systems . . . . . 255

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
440 Index
TaillampsBulb Replacement . . . . . . . . . . . . 322
Text Telephone (TTY) Users . . . . 407
Theft-Deterrent Systems . . . . . . . . . 55 Immobilizer . . . . . . . . . . . . . . . . . . . . . 55
Third-Row Seats . . . . . . . . . . . . . . . . . 79
Throttle, Adjustable . . . . . . . . . . . . . 217
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 All-Season . . . . . . . . . . . . . . . . . . . . 337
All-Terrain . . . . . . . . . . . . . . . . . . . . 338
Buying New Tires . . . . . . . . . . . . . 352
Chains . . . . . . . . . . . . . . . . . . . . . . . . 356
Changing . . . . . . . . . . . . . . . . . . . . . 359
Designations . . . . . . . . . . . . . . . . . 339
Different Size . . . . . . . . . . . . . . . . . 353
Full-Size Spare . . . . . . . . . . . . . . . 367
If a Tire Goes Flat . . . . . . . . . . . . 357
Inspection . . . . . . . . . . . . . . . . . . . . 350
Low Profile . . . . . . . . . . . . . . . . . . . 338
Pressure . . . . . . . . . . . . . . . . . 343, 344
Pressure Light . . . . . . . . . . . . . . . . 158
Pressure Monitor Operation . . 346
Pressure Monitor System . . . . . 345
Rotation . . . . . . . . . . . . . . . . . . . . . . 350
Sidewall Labeling . . . . . . . . . . . . . 338
Terminology and Definitions . . 340 Tires (cont'd)
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 354
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 355
Wheel Replacement . . . . . . . . . . 355
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 351
Winter . . . . . . . . . . . . . . . . . . . . . . . . 337
Tow/Haul Mode . . . . . . . . . . . . . . . . . 233
Tow/Haul Mode Light . . . . . . . . . . . 156
Towing Driving Characteristics . . . . . . . . 271
Equipment . . . . . . . . . . . . . . . . . . . . 278
General Information . . . . . . . . . . 271
Recreational Vehicle . . . . . . . . . . 372
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 274
Trailer Sway Control (TSC) . . . 286
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 372
Traction Control System (TCS)/StabiliTrak Light . . . . . . . . . . . . . 158
Off Light . . . . . . . . . . . . . . . . . . . . . . 157
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 242
Trailer Sway Control (TSC) . . . . . . . . . . 286
Towing . . . . . . . . . . . . . . . . . . . . . . . . 274 Transfer Case . . . . . . . . . . . . . . . . . . 234
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 228
Fluid, Automatic . . . . . . . . . 301, 304
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 410
Trip Odometer . . . . . . . . . . . . . . . . . . 147
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 185
Turn Signal Bulb Replacement . . . . . . . . . . . . 322
U
Uniform Tire Quality Grading . . . 354
Universal Remote System . . . . . . 178
Operation . . . . . . . . . . . . . . . . . . . . . 180
Programming . . . . . . . . . . . . . . . . . 178
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 53
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 202
Identification Number (VIN) . . . 401
Load Limits . . . . . . . . . . . . . . . . . . . 212
Messages . . . . . . . . . . . . . . . . . . . . 169
Personalization . . . . . . . . . . . . . . . 170
Remote Start . . . . . . . . . . . . . . . . . . . 43