2018 CHEVROLET SONIC phone

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-11373973) -
2018 - crc - 10/9/17
314 Customer Information
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 307.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner ’s manuals.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-11373973) -
2018 - crc - 10/9/17
Customer Information 315
.Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935. General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle .
Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-11373973) -
2018 - crc - 10/9/17
Customer Information 319
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
315.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-11373973) -
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OnStar 327
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan. Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-11373973) -
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OnStar 329
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
For myChevrolet mobile app
information and compatibility, see
www.my.chevrolet.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-11373973) -
2018 - crc - 10/9/17
332 OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 321.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help: .
Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-11373973) -
2018 - crc - 10/9/17
Index 339
Child Restraints (cont'd)Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 86
Older Children . . . . . . . . . . . . . . . . . . 79
Securing . . . . . . . . . . . . . . . . . . . . 93, 95
Systems . . . . . . . . . . . . . . . . . . . . . . . . 83
Circuit Breakers . . . . . . . . . . . . . . . . 244
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 283
Interior Care . . . . . . . . . . . . . . . . . . 288
Climate Control Systems . . . . . . . 165 Air Conditioning . . . . . . . . . . . . . . 165
Heating . . . . . . . . . . . . . . . . . . . . . . . 165
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Cluster, Instrument . . . . . . . . . . . . . 108
Clutch, Hydraulic . . . . . . . . . . . . . . . 226
Collision Damage Repair . . . . . . . 318
Compact Spare Tire . . . . . . . . . . . . 276
Compartment . . . . . . . . . . . . . . . . . . . 100
Load . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 99
Compass . . . . . . . . . . . . . . . . . . . . . . . 106
Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . 328
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 198 Control of a Vehicle . . . . . . . . . . . . . 172
Convex Mirrors . . . . . . . . . . . . . . . . . . 47
Coolant
Engine TemperatureWarning Light . . . . . . . . . . . . . . . .119
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 165
Cooling System . . . . . . . . . . . . . . . . . 228
Courtesy Lamps . . . . . . . . . . . . . . . . 136
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 317
Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cruise Control . . . . . . . . . . . . . . . . . . 200 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Customer Assistance . . . . . . . . . . . 314 Offices . . . . . . . . . . . . . . . . . . . . . . . . 313
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 314
Customer Information Service PublicationsOrdering Information . . . . . . . . 320
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 311
D
Damage Repair, Collision . . . . . . . 318
Danger, Warning, and Caution . . . . 3 Data Collection
OnStar . . . . . . . . . . . . . . . . . . . . . . . 324
Data Recorders, Event . . . . . . . . . 323
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 133
Defensive Driving . . . . . . . . . . . . . . . 171
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . 330
Distracted Driving . . . . . . . . . . . . . . . 171
Dome Lamps . . . . . . . . . . . . . . . . . . . 136
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 122
Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Drive Belt Routing, Engine . . . . . . 310
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 123
Driving Defensive . . . . . . . . . . . . . . . . . . . . . 171
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 172
For Better Fuel Economy . . . . . . . 25
Hill and Mountain Roads . . . . . . 175
If the Vehicle is Stuck . . . . . . . . . 176
Loss of Control . . . . . . . . . . . . . . . 173
Off-Road Recovery . . . . . . . . . . . 173
Vehicle Load Limits . . . . . . . . . . . 177
Wet Roads . . . . . . . . . . . . . . . . . . . 174

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-11373973) -
2018 - crc - 10/9/17
344 Index
Passenger Sensing System . . . . . 73
Perchlorate MaterialsRequirements, California . . . . . . 216
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 129
Phone Apple CarPlay and
Android Auto . . . . . . . . . . . . . . . . 158
Bluetooth . . . . . . . . . . . . . . . . 153, 154
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Outlets . . . . . . . . . . . . . . . . . . . . . . . 106
Protection, Battery . . . . . . . . . . . . 138
Reduced Engine Light . . . . . . . . 121
Retained Accessory (RAP) . . . 187
Seat Adjustment . . . . . . . . . . . . . . . . 56
Windows . . . . . . . . . . . . . . . . . . . . . . . 49
Power Steering Warning Lights . . . . . . . . . . . . . . . . . . . . . . . . . 117
Pregnancy, Using Seat Belts . . . . 65
Privacy Vehicle Data Recording . . . . . . . 323
Program
Courtesy Transportation . . . . . . 317 Proposition
65 Warning,
California . . . . . . . . . . . .215, 235, 277,
Back Cover
R
Radio Frequency Statement . . . . 321
Radio Reception . . . . . . . . . . . . . . . . 146
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 144
Satellite . . . . . . . . . . . . . . . . . . . . . . . 146
Reading Lamps . . . . . . . . . . . . . . . . . 136
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 59
Rear Vision Camera (RVC) . . . . . 203
Rear Window Washer/Wiper . . . . 105
Rearview Mirrors . . . . . . . . . . . . . . . . 49
Reclining Seatbacks . . . . . . . . . . . . . 57
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 304
Records Maintenance . . . . . . . . . . . . . . . . . . 306
Recreational Vehicle Towing . . . . 280
Reduced Engine Power Light . . . 121
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 315
Remote Keyless Entry
(RKE) System . . . . . . . . . . 28, 29, 31
Remote Vehicle Start . . . . . . . . . . . . 37 Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 79
Maintenance . . . . . . . . . . . . . . . . . . 305
Replacing Airbag System . . . . . . . . 79
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 93
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . 67
Reporting Safety Defects Canadian Government . . . . . . . . 322
General Motors . . . . . . . . . . . . . . . 322
U.S. Government . . . . . . . . . . . . . 321
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 85
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 187
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 174
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 315
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 51
Rotation, Tires . . . . . . . . . . . . . . . . . . 264
Routing, Engine Drive Belt . . . . . . 310
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 191