2018 CHEVROLET SILVERADO air condition

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
468 Customer Information
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Customer Information 473
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0811.
In other Central America and
Caribbean Countries, call
52-722-236-0680.
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
482 OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 471.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Index 487
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 336
Accessory Power . . . . . . . . . . . . . . . 251
Active Fuel Management . . . . . . . 256
Add-On Electrical Equipment . . . 329
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 330
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 481
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 448
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . 247
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 60
Agreements Trademarks and License . . . . . 210
Air Cleaner/Filter, Engine . . . . . . . 351
Air Conditioning . . . . . .216, 218, 220
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 224
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 223
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 91
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 82
Passenger Sensing System . . . . 86 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 82
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 82
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 80
Where Are the Airbags? . . . . . . . . 78
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 90
Light On-Off . . . . . . . . . . . . . . . . . . 144
On-Off Light . . . . . . . . . . . . . . . . . . 144
On-Off Switch . . . . . . . . . . . . . . . . . . 84
Passenger Status Indicator . . . 146
Readiness Light . . . . . . . . . . . . . . 144
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 90
System Check . . . . . . . . . . . . . . . . . . 77
Alarm Vehicle Security . . . . . . . . . . . . . . . . 44
All-Season Tires . . . . . . . . . . . . . . . . 384
All-Terrain Tires . . . . . . . . . . . . . . . . . 386
AM-FM Radio . . . . . . . . . . . . . . . . . . . 185
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . 189
Multi-band . . . . . . . . . . . . . . . . . . . . 189
Antilock Brake System (ABS) . . . 273

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Index 489
California (cont'd)Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 336
California
Proposition
65 Warning . . . . . . . . . .336, 362, 421, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 457
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 256
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 43
Winter Driving . . . . . . . . . . . . . . . . 237
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . 126
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 177
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 125
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 375
Center Seat . . . . . . . . . . . . . . . . . . . . . 59
Chains, Tire . . . . . . . . . . . . . . . . . . . . 408
Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . 134
Charging System Light . . . . . . . . . 147 Check
Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 147
Ignition Transmission Lock . . . 368
Child Restraints Infants and Young Children . . . . . 94
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 99
Older Children . . . . . . . . . . . . . . . . . . 92
Securing . . . . . . . . . . . . . 111, 114, 115
Systems . . . . . . . . . . . . . . . . . . . . . . . . 96
Circuit Breakers . . . . . . . . . . . . . . . . 376
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 430
Interior Care . . . . . . . . . . . . . . . . . . 436
Climate Control
Systems . . . . . . . . . . . . . . . . . 216, 218
Air Conditioning . . . . . . . . . 216, 218
Dual Automatic . . . . . . . . . . . . . . . 220
Heating . . . . . . . . . . . . . . . . . . 216, 218
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Cluster, Instrument . . . . . . . . . . . . . 137
Clutch, Hydraulic . . . . . . . . . . . . . . . 351
Collision Damage Repair . . . . . . . 468
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 124
Compass . . . . . . . . . . . . . . . . . . . . . . . 131 Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . 478
Control Hill Descent . . . . . . . . . . . . . . . . . . 277
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 276
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 151
Control of a Vehicle . . . . . . . . . . . . . 228
Convex Mirrors . . . . . . . . . . . . . . . . . . 47
Coolant Engine Temperature Gauge . . 142
Cooling . . . . . . . . . . . . . . .216, 218, 220
Cooling System . . . . . . . . . . . . . . . . . 352
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 467
Cruise Control . . . . . . . . . . . . . . . . . . 279 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Cupholders . . . . . . . . . . . . . . . . . . . . . 125
Customer Assistance . . . . . . . . . . . 464 Offices . . . . . . . . . . . . . . . . . . . . . . . . 463
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 464
Customer Information Service Publications
Ordering Information . . . . . . . . 470
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 461