2018 CHEVROLET SILVERADO infotainment

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
476 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped. PressQto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
OnStar 477
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan. Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
478 OnStar
2. Say“Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
OnStar 479
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
For myChevrolet mobile app
information and compatibility, see
www.my.chevrolet.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
www.onstar.com for details and
system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
480 OnStar
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply.
Advanced Diagnostics requires an
active OnStar paid service plan,
e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or
press
Qto have an Advisor
initiate a remote diagnostic
report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
490 Index
D
Damage Repair, Collision . . . . . . . 468
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 474
OnStar . . . . . . . . . . . . . . . . . . . . . . . 474
Data Recorders, Event . . . . . . . . . 473
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 174
Defensive Driving . . . . . . . . . . . . . . . 228
Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . 480
Distracted Driving . . . . . . . . . . . . . . . 227
Dome Lamps . . . . . . . . . . . . . . . . . . . 178
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Power Locks . . . . . . . . . . . . . . . . . . . . 41
Drive Belt Routing, Engine . . . . . . 460
Driver Assistance Systems . . . . . 281
Driver Information Center (DIC) . . . . . . . . . . . . . 155, 156
Driving Assistance Systems . . . . . . . . . . 285
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 296
Defensive . . . . . . . . . . . . . . . . . . . . . 228
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 228
For Better Fuel Economy . . . . . . . 32 Driving (cont'd)
Hill and Mountain Roads . . . . . . 236
If the Vehicle is Stuck . . . . . . . . . 238
Loss of Control . . . . . . . . . . . . . . . 230
Off-Road . . . . . . . . . . . . . . . . . . . . . 231
Off-Road Recovery . . . . . . . . . . . 230
Vehicle Load Limits . . . . . . . . . . . 239
Wet Roads . . . . . . . . . . . . . . . . . . . 235
Winter . . . . . . . . . . . . . . . . . . . . . . . . 237
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 220
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 293
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 329
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 376
Fuses and Circuit Breakers . . . 376
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 380, 381
Overload . . . . . . . . . . . . . . . . . . . . . 375
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 476
Engine Air Cleaner/Filter . . . . . . . . . . . . . 351 Engine (cont'd)
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 147
Compartment Overview . . . . . . . 338
Coolant Heater . . . . . . . . . . . . . . . 252
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 142
Cooling System . . . . . . . . . . . . . . . 352
Drive Belt Routing . . . . . . . . . . . . 460
Exhaust . . . . . . . . . . . . . . . . . . . . . . 256
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Oil Life System . . . . . . . . . . . . . . . 346
Oil Pressure Gauge . . . . . . . . . . 141
Overheated Protection Operating Mode . . . . . . . . . . . . . 358
Overheating . . . . . . . . . . . . . . . . . . 356
Power Messages . . . . . . . . . . . . . 160
Running While Parked . . . . . . . . 257
Starting . . . . . . . . . . . . . . . . . . . . . . . 249
Entry Lighting . . . . . . . . . . . . . . . . . . . 179
Equipment, Towing . . . . . . . . . . . . . 318
Event Data Recorders . . . . . . . . . . 473
Exit Lighting . . . . . . . . . . . . . . . . . . . . 179
Extender, Seat Belt . . . . . . . . . . . . . . 75
Exterior Lamp Controls . . . . . . . . . 171
Exterior Lamps Off Reminder . . . 173
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 180

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
492 Index
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 371
Hazard Warning Flashers . . . . . . . 175
Head Restraints . . . . . . . . . . . . . . . . . 58
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 371
Automatic . . . . . . . . . . . . . . . . . . . . . 174
Bulb Replacement . . . . . . . . . . . . 371
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 174
Flash-to-Pass . . . . . . . . . . . . . . . . . 174
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 372
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 371
High-Beam On Light . . . . . . . . . . 154
High/Low Beam Changer . . . . . 173
Lamps On Reminder . . . . . . . . . 154
Heated Steering Wheel . . . . . . . . . . . . . . . 130
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Heated Mirrors . . . . . . . . . . . . . . . . . . . 50
Heater
Engine Coolant . . . . . . . . . . . . . . . 252
Heating . . . . . . . . . . . . . . .216, 218, 220 High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 375
High-Beam On Light . . . . . . . . . . . . 154
High-Speed Operation . . . . . . . . . . 394
Hill and Mountain Roads . . . . . . . . 236
Hill Descent Control (HDC) . . . . . 277
Hill Descent Control Light . . . . . . . 151
Hill Start Assist (HSA) . . . . . . . . . . 275
Home Page . . . . . . . . . . . . . . . . . . . . . 184
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 70
HVAC . . . . . . . . . . . . . . . . .216, 218, 220
Hydraulic Clutch . . . . . . . . . . . . . . . . 351
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Ignition Positions . . . . . . . . . . . . . . . 248
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 368
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 46
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 152
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 94
Infotainment . . . . . . . . . . . . . . . . . . . . 181 Infotainment System . . . . . . . . . . . . 474
Instrument Cluster . . . . . . . . . . . . . . 137
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . 124
Interior Rearview Mirrors . . . . . . . . . 51
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . 195
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 421
K
Keyless Entry
Remote (RKE) System . . . . . . . . . 37
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
L
Labeling, Tire Sidewall . . . . . . . . . . 386
Lamps
Auxiliary RoofMounted Lamp . . . . . . . . . . . . . . 176
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 177
Daytime Running (DRL) . . . . . . 174
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 178
Exterior Controls . . . . . . . . . . . . . . 171
Exterior Lamps Off Reminder . . . . . . . . . . . . . . . . . . . 173

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Index 497
Steering (cont'd)Wheel Adjustment . . . . . . . . . . . . 129
Wheel Controls . . . . . . . . . . . . . . . 129
Steps
Power Assist . . . . . . . . . . . . . . . . . . . 43
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 373
Storage Areas Center Console . . . . . . . . . . . . . . . 125
Floor Console . . . . . . . . . . . . . . . . 126
Glove Box . . . . . . . . . . . . . . . . . . . . 124
Instrument Panel . . . . . . . . . . . . . 124
Sunglasses . . . . . . . . . . . . . . . . . . . 125
Storage Compartments . . . . . . . . . 124
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 238
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 55
Sunglass Storage . . . . . . . . . . . . . . . 125
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Switches Airbag On-Off . . . . . . . . . . . . . . . . . . . 84
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 285
Infotainment . . . . . . . . . . . . . 181, 474
Noise Control . . . . . . . . . . . . . . . . . 366 Systems
Driver Assistance . . . . . . . . . . . . . 281
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 140
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 373
Bulb Replacement . . . . . . . . . . . . 373
Text Telephone (TTY) Users . . . . 464
Theft-Deterrent Systems . . . . . . . . . 46 Immobilizer . . . . . . . . . . . . . . . . . . . . . 46
Throttle, Adjustable . . . . . . . . . . . . . 247
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
All-Season . . . . . . . . . . . . . . . . . . . . 384
All-Terrain . . . . . . . . . . . . . . . . . . . . 386
Buying New Tires . . . . . . . . . . . . . 403
Chains . . . . . . . . . . . . . . . . . . . . . . . . 408
Changing . . . . . . . . . . . . . . . . . . . . . 410
Designations . . . . . . . . . . . . . . . . . 388
Different Size . . . . . . . . . . . . . . . . . 404
Full-Size Spare . . . . . . . . . . . . . . . 420
If a Tire Goes Flat . . . . . . . . . . . . 408
Inspection . . . . . . . . . . . . . . . . . . . . 399
Low Profile . . . . . . . . . . . . . . . . . . . 385
Pressure . . . . . . . . . . . . . . . . . 392, 394
Pressure Light . . . . . . . . . . . . . . . . 153
Pressure Monitor Operation . . 395 Tires (cont'd)
Pressure Monitor System . . . . . 394
Rotation . . . . . . . . . . . . . . . . . . . . . . 400
Sidewall Labeling . . . . . . . . . . . . . 386
Terminology and Definitions . . 390
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 405
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 406
Wheel Replacement . . . . . . . . . . 407
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 402
Winter . . . . . . . . . . . . . . . . . . . . . . . . 385
Tow/Haul Mode . . . . . . . . . . . . . . . . . 262
Tow/Haul Mode Light . . . . . . . . . . . 150
Towing
Driving Characteristics . . . . . . . . 296
Equipment . . . . . . . . . . . . . . . . . . . . 318
General Information . . . . . . . . . . 296
Recreational Vehicle . . . . . . . . . . 425
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 300
Trailer Sway Control (TSC) . . . 327
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 425
Traction Control System (TCS)/StabiliTrak Light . . . . . . . . . . . . . 152
Off Light . . . . . . . . . . . . . . . . . . . . . . 152