Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Vehicle Care 427
Warning (Continued)
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
To dinghy tow: 1. Position the vehicle being towed behind the tow vehicle,
facing forward and on a level
surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
4. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0265. Check that the
vehicle is in N (Neutral) by
shifting the transmission to
R (Reverse) and then to D
(Drive). There should be no
movement of the vehicle while
shifting.
5. Turn the engine off.
Caution
Failure to disconnect the negative
battery cable or to have it contact
the terminals can cause damage
to the vehicle.
6. Disconnect the negative battery cable at the battery and
secure the nut and bolt. Cover
the negative battery post with a
non-conductive material to
prevent any contact with the
negative battery terminal.
7. Shift the transmission to P (Park).
Caution
If the steering column is locked,
vehicle damage may occur.
8. Move the steering wheel to make sure the steering column
is unlocked. 9. With a foot on the brake pedal,
release the parking brake.
Keep the ignition key in the
towed vehicle in ACC/
ACCESSORY to prevent the
steering column from locking.
Disconnecting the Towed Vehicle
Before disconnecting the towed
vehicle: 1. Park on a level surface.
2. Set the parking brake, then shift the transmission to
P (Park), and move the ignition
key to OFF.
3. Connect the battery.
4. Apply the brake pedal.
5. Turn the ignition on with the engine off. Shift the transfer
case out of N (Neutral) to
Two-Wheel Drive High. See
“Shifting out of N (Neutral)”
under Four-Wheel Drive 0265.
See your dealer if the transfer
case cannot be shifted out of
N (Neutral).
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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428 Vehicle Care
6. Check that the vehicle is inTwo-Wheel Drive High by
shifting the transmission to
R (Reverse) and then to D
(Drive). There should be
movement of the vehicle while
shifting.
7. Shift the transmission to P (Park) and turn off the
ignition.
8. Disconnect the vehicle from the tow vehicle.
9. Release the parking brake.
10. Reset any lost presets. The outside temperature
display will default to 0 °C (32 °
F) but will reset with normal
usage.Dolly Towing
Front Towing (Front Wheels Off
the Ground) –Two-Wheel-Drive
Vehicles
Caution
If a two-wheel-drive vehicle is
towed with the rear wheels on the
ground, the transmission could be
damaged. The repairs would not
be covered by the vehicle
warranty. Never tow the vehicle
with the rear wheels on the
ground. Two-wheel-drive vehicles should not
be towed with the rear wheels on
the ground. Two-wheel-drive
transmissions have no provisions
for internal lubrication while being
towed.
To dolly tow a two-wheel-drive
vehicle, the vehicle must be towed
with the rear wheels on the dolly.
See
“Rear Towing (Rear Wheels Off
the Ground)” later in this section.
Front Towing (Front Wheels Off
the Ground) –Four-Wheel-Drive
Vehicles
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Vehicle Care 429
To dolly tow a four-wheel-drive
vehicle from the front:1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Shift the transmission to P (Park).
4. Set the parking brake.
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral). 5. Use a clamping device
designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Secure the vehicle to the dolly following the manufacturer's
instructions.
7. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0265 for the proper
procedure.
8. Release the parking brake only after the vehicle being towed is
firmly attached to the tow
vehicle.
9. Turn the ignition to LOCK/OFF.
Rear Towing (Rear Wheels Off
the Ground)
Two-Wheel-Drive Vehicles
To dolly tow a two-wheel-drive
vehicle from the rear: 1. Drive the rear wheels onto the dolly.
2. Set the parking brake. See Parking Brake 0273.
3. Put the transmission in P (Park).
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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430 Vehicle Care
4. Secure the vehicle to the dollyfollowing the manufacturer's
instructions.
5. Use a clamping device designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Turn the ignition to LOCK/OFF.
Four-Wheel-Drive Vehicles
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral). To dolly tow a four-wheel-drive
vehicle from the rear:
1. Drive the rear wheels onto the dolly.
2. Set the parking brake. See Parking Brake 0273.
3. Put the transmission in P (Park).
4. Secure the vehicle to the dolly following the manufacturer's
instructions.
5. Use a clamping device designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0265 for the proper
procedure.
7. Turn the ignition to LOCK/OFF.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0451.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
{Warning
Do not power wash any part of
the vehicle’s interior, including the
vinyl floor covering. This could
damage safety and other systems
in the vehicle, which would not be
covered by the vehicle warranty.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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444 Service and Maintenance
.Check tire inflation pressures.
See Tire Pressure 0392.
. Inspect tire wear. See Tire
Inspection 0399.
. Visually check for fluid leaks.
. Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter
0 351.
. Inspect brake system. See
Exterior Care 0430.
. Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of
wear. See Exterior Care 0430.
Lubricate the suspension and
steering components at least
every other oil change.
(If equipped with grease fittings)
. Check restraint system
components. See Safety System
Check 075. .
Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
. Lubricate body components. See
Exterior Care 0430.
. Check starter switch. See Starter
Switch Check 0367.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check
0368.
. Check ignition transmission lock.
See Ignition Transmission Lock
Check 0368.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check
0 368. .
Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. If the hold
open is low, service the gas
strut. See Gas Strut(s) 0370.
. Inspect sunroof track and seal,
if equipped. See Sunroof055.
. Verify spare tire key lock
operation and lubricate as
needed. See Tire Changing
0 410.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
OnStar 477
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan. Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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482 OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 471.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Index 489
California (cont'd)Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 336
California
Proposition
65 Warning . . . . . . . . . .336, 362, 421, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 457
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 256
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 43
Winter Driving . . . . . . . . . . . . . . . . 237
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . 126
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 177
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 125
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 375
Center Seat . . . . . . . . . . . . . . . . . . . . . 59
Chains, Tire . . . . . . . . . . . . . . . . . . . . 408
Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . 134
Charging System Light . . . . . . . . . 147 Check
Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 147
Ignition Transmission Lock . . . 368
Child Restraints Infants and Young Children . . . . . 94
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 99
Older Children . . . . . . . . . . . . . . . . . . 92
Securing . . . . . . . . . . . . . 111, 114, 115
Systems . . . . . . . . . . . . . . . . . . . . . . . . 96
Circuit Breakers . . . . . . . . . . . . . . . . 376
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 430
Interior Care . . . . . . . . . . . . . . . . . . 436
Climate Control
Systems . . . . . . . . . . . . . . . . . 216, 218
Air Conditioning . . . . . . . . . 216, 218
Dual Automatic . . . . . . . . . . . . . . . 220
Heating . . . . . . . . . . . . . . . . . . 216, 218
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Cluster, Instrument . . . . . . . . . . . . . 137
Clutch, Hydraulic . . . . . . . . . . . . . . . 351
Collision Damage Repair . . . . . . . 468
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 124
Compass . . . . . . . . . . . . . . . . . . . . . . . 131 Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . 478
Control Hill Descent . . . . . . . . . . . . . . . . . . 277
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 276
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 151
Control of a Vehicle . . . . . . . . . . . . . 228
Convex Mirrors . . . . . . . . . . . . . . . . . . 47
Coolant Engine Temperature Gauge . . 142
Cooling . . . . . . . . . . . . . . .216, 218, 220
Cooling System . . . . . . . . . . . . . . . . . 352
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 467
Cruise Control . . . . . . . . . . . . . . . . . . 279 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Cupholders . . . . . . . . . . . . . . . . . . . . . 125
Customer Assistance . . . . . . . . . . . 464 Offices . . . . . . . . . . . . . . . . . . . . . . . . 463
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 464
Customer Information Service Publications
Ordering Information . . . . . . . . 470
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 461