
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 205
Bluetooth (Infotainment
Controls)
To use infotainment controls to
access the menu system, see
Overview0183.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands-Free
Calling, if available. See OnStar
Overview 0463.
Pairing Information
. A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
. Up to 10 cell phones can be
paired to the Bluetooth system.
. The pairing process is disabled
when the vehicle is moving. .
Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. Only one paired cell phone can
be connected to the Bluetooth
system at a time.
. If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system.
When the Bluetooth device and
infotainment system are
successfully paired, the phone book
is downloaded automatically. This is
dependent on the type of the phone
paired. If the automatic download
does not occur, proceed with the
phone book download on the
phone.
Pairing a Phone - SSP and No
Paired Device
When there is no paired device on
the infotainment system and Simple
Secure Pairing (SSP) is supported: 1. Press
{.
2. Touch PHONE, press
#on the
center stack, or press
gon the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device to pair on the searched list
screen.
5. Touch Yes on the pop-up screen of the Bluetooth device
and infotainment system.
6. When the Bluetooth device and infotainment system are
successfully paired, the phone
screen is displayed on the
infotainment system.
Pairing a Phone - SSP and Paired
Device
When a paired device is on the
infotainment system and SSP is
supported:
1. Press
{.
2. Touch Settings.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
206 Infotainment System
3. Touch Bluetooth, then DeviceManagement.
4. Touch the desired device to pair. When the Bluetooth
device and infotainment system
are successfully paired,
Z/5
is displayed on the pair device
screen. If no desired device is
available go to Step 5.
5. Touch Search Device to search for the desired device.
6. Touch the desired device to pair on the searched list
screen.
7. Touch Yes on the pop-up screen of the Bluetooth device
and infotainment system.
. The connected phone is
highlighted by
5.
.
Z/5indicates the hands-free
and phone music functions are
enabled.
.
5indicates only the hands-free
function is enabled. .
Zindicates only Bluetooth
music is enabled.
Pairing a Phone - No SSP and No
Paired Device
When there is no paired device on
the infotainment system and SSP is
not supported:
1. Press
{.
2. Touch PHONE, press
#on the
center stack, or press
gon the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device to pair on the searched list
screen.
5. Input the Personal Identification Number (PIN)
code (default: 1234) to the
Bluetooth device. When the
Bluetooth device and
infotainment system are
successfully paired, the
PHONE screen is displayed on
the infotainment system. When the connection fails, a failure
message is displayed on the
infotainment system.
If a Bluetooth device was previously
connected, the infotainment system
executes the auto connection.
However, if the Bluetooth setting on
the Bluetooth device is turned off, a
failure message is displayed on the
infotainment system.
Pairing a Phone - No SSP and
Paired Device
When a paired device is on the
infotainment system and SSP is not
supported:
1. Press
{.
2. Touch Settings.
3. Touch Bluetooth, then Device Management.
4. Touch the desired device to pair. When the Bluetooth
device and infotainment system
are successfully paired,
Z/5
is displayed on the pair device
screen. If no desired device is
available go to Step 5.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
224 Climate Controls
1. Open the lower glove box doorcompletely.
2. Remove the four screws from around the lower glove box.
The door does not need to be
removed to access the screws.
3. Close the lower glove box doorand pull it from its frame to
remove the entire unit.
4. Release the two tabs holding
the service door. Open the
service door and remove the
old filter.
5. Install the new air filter.
6. Close the service door and secure the tabs.
7. Reverse the steps to reinstall the glove box.
See your dealer if additional
assistance is needed.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule 0430.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 231
Caution
Operating the vehicle for
extended periods without the front
fascia lower air dam installed can
cause improper airflow to the
engine. Reattach the front fascia
air dam after off-road driving.
Loading the Vehicle for
Off-Road Driving
{Warning
.Unsecured cargo on the
load floor can be tossed
about when driving over
rough terrain. You or your
passengers can be struck
by flying objects. Secure the
cargo properly.
. Keep cargo in the cargo
area as far forward and as
low as possible. The
(Continued)
Warning (Continued)
heaviest things should be
on the floor, forward of the
rear axle.
. Heavy loads on the roof
raise the vehicle's center of
gravity, making it more likely
to roll over. You can be
seriously or fatally injured if
the vehicle rolls over. Put
heavy loads inside the
cargo area, not on the roof.
For more information about loading
the vehicle, see Vehicle Load Limits
0 238 andTires 0370.
Environmental Concerns
.
Always use established trails,
roads, and areas that have been
set aside for public off-road
recreational driving and obey all
posted regulations.
. Do not damage shrubs, flowers,
trees, or grasses or disturb
wildlife. .
Do not park over things that
burn. See Parking over Things
That Burn 0254.
Driving on Hills
Driving safely on hills requires good
judgment and an understanding of
what the vehicle can and cannot do.
{Warning
Many hills are simply too steep
for any vehicle. Driving up hills
can cause the vehicle to stall.
Driving down hills can cause loss
of control. Driving across hills can
cause a rollover. You could be
injured or killed. Do not drive on
steep hills.
Before driving on a hill, assess the
steepness, traction, and
obstructions. If the terrain ahead
cannot be seen, get out of the
vehicle and walk the hill before
driving further.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
242 Driving and Operating
{Warning
In the case of a sudden stop
or collision, things carried in
the bed of your truck could
shift forward and come into
the passenger area, injuring
you and others. If you put
things in the bed of your truck,
you should make sure they
are properly secured.
Caution
Overloading the vehicle may
cause damage. Repairs would not
be covered by the vehicle
warranty. Do not overload the
vehicle.
Using heavier suspension
components to get added
durability might not change the
weight ratings. Ask your dealer
to help load the vehicle the
right way.
{Warning
Things you put inside the
vehicle can strike and injure
people in a sudden stop or
turn, or in a crash.
.Put things in the cargo
area of the vehicle. Try to
spread the weight evenly.
.Never stack heavier
things, like suitcases,
inside the vehicle so that
some of them are above
the tops of the seats.
.Do not leave an
unsecured child restraint
in the vehicle.
.When you carry
something inside the
vehicle, secure it
whenever you can.
.Do not leave a seat
folded down unless you
need to. There is also important loading
information for off-road driving in
this manual. See
“Loading the
Vehicle for Off-Road Driving“
under Off-Road Driving 0230.
Two-Tiered Loading
Depending on the model of the
pickup, an upper load platform
can be created by positioning
three or four 5 cm (2 in) by
15 cm (6 in) wooden planks
across the width of the pickup
box. The planks must be
inserted in the pickup box
depressions.
When using this upper load
platform, be sure the load is
securely tied down to prevent it
from shifting. The load's center
of gravity should be positioned
in a zone over the rear axle. The
zone is located in the area
between the front of each wheel
well and the rear of each wheel

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 245
Here is an example of proper
truck and camper match:
1.Camper Center of
Gravity
2.Recommended Center of
Gravity Location Zone
When the truck is used to carry
a slide-in camper, the total cargo
load of the truck consists of the
manufacturer's camper weight
figure, the weight of installed
additional camper equipment not
included in the manufacturer's
camper weight figure, the weight of camper cargo, and the weight
of passengers in the camper.
The total cargo load should not
exceed the truck's cargo weight
rating, and the camper's center
of gravity (1) should fall within
the truck's recommended center
of gravity zone (2) when
installed.
Any accessories or other
equipment that are added to the
vehicle must be weighed. Then,
subtract this extra weight from
the CWR. This extra weight may
shorten the center of gravity
zone of the vehicle.
If the slide-in camper and its
load weighs less than the CWR,
the center of gravity zone for the
vehicle may be larger.
Secure loose items to prevent
weight shifts that could affect the
balance of the vehicle. When the
truck-camper is loaded, drive to
a scale and weigh on the front
and on the rear wheelsseparately to determine axle
loads. Individual axle loads
should not exceed either of the
gross axle weight ratings
(GAWR). The total axle loads
should not exceed the
vehicle's gross vehicle weight
rating (GVWR). These ratings
are given on the Certification/
Tire label attached to the
B-pillar. See
“Certification/Tire
Label” underVehicle Load
Limits 0238. If weight ratings
are exceeded, move or remove
items to bring all weights below
the ratings.
See your dealer for more
information on curb weights,
cargo weights, Cargo Weight
Rating, and the correct center of
gravity zone.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 251
Retained Accessory
Power (RAP)
The following vehicle accessories
can be used for up to 10 minutes
after the ignition is turned off:
.Audio System
. Power Windows
. OnStar System (if equipped)
. Sunroof (if equipped)
These features work when the
ignition is on or in ACC/
ACCESSORY. Once the ignition is
turned from on to off, the windows
and sunroof continue to work up to
10 minutes or until any door is
opened. The radio continues to
work for up to 10 minutes or until the
driver door is opened.
Accessory Power Outlets (APOs)
The vehicle may have Accessory
Power Outlets (APOs) in several
locations. See Power Outlets0130.
The APOs in the console or center
seat position are powered by
Retained Accessory Power (RAP). They will continue to work for up to
10 minutes after the ignition is
turned from on to off, or until the
driver door is opened.
The APOs on the center stack come
from the factory powered directly
from the vehicle battery, and supply
accessory power at all times,
regardless of ignition key position.
If electronic items are left plugged
into these APOs for long periods of
time with the vehicle off, the vehicle
battery could be drained. The
vehicle may not start if the battery is
allowed to drain for an extended
period of time.
Engine Coolant Heater
The engine heater can provide
easier starting and better fuel
economy during engine warm-up in
cold weather conditions at or below
−18 °C (0 °F). Vehicles with an
engine heater should be plugged in
at least four hours before starting.
An internal thermostat in the
plug-end of the cord may exist,
which will prevent engine coolant
heater operation at temperatures
above
−18 °C (0 °F).
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
{Warning
Do not plug in the engine block
heater while the vehicle is parked
in a garage or under a carport.
Property damage or personal
injury may result. Always park the
vehicle in a clear open area away
from buildings or structures.
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The cord is
secured to the driver side
fender with a clip, next to the
engine compartment fuse
block. Carefully remove the

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
252 Driving and Operating
wire tie that bundles the
electrical plug. Do not cut the
electrical cord.
Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly.
3. Plug the cord into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.
. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
(Continued)
Warning (Continued)
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
it overheat and cause a fire,
property damage, electric
shock, and injury.
. Do not operate the vehicle
with the heater cord
permanently attached to the
(Continued)
Warning (Continued)
vehicle. Possible heater
cord and thermostat
damage could occur.
. While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
. Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it
away from moving engine
parts. If you do not, it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.