
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Vehicle Care 397
Double Cab
1. Wheel Blocks
2. Wing Nut Retaining Tool Kit
3. Tool Kit
4. Jack
5. Jack Knob
For regular cab models, the
equipment you will need is behind
the passenger seat. For double and
crew cab models, the equipment is
on the shelf behind the passenger
side second row seat.1. Turn the knob on the jack counterclockwise to lower the
jack head to release the jack
from its holder. 2. Turn the wing nut
counterclockwise to remove the
wheel blocks and the wheel
block retainer.
3. Turn the wing nut used to retain the storage bag and
tools counterclockwise to
remove it.
Use the jack handle extensions and
the wheel wrench to remove the
underbody-mounted spare tire.
1. Spare Tire (Valve Stem Pointed Down)
2. Tire/Wheel Retainer
3. Hoist Cable 4. Hoist Assembly
5. Hoist Shaft
6. Jack Handle Extensions
7. Wheel Wrench
8. Spare Tire Lock (If
Equipped)
9. Hoist Shaft Access Hole
10. Hoist End of Extension Tool
1. Open the spare tire lock cover on the bumper and use the
ignition key to remove the
spare tire lock (8). To remove
the spare tire lock, insert the
ignition key, turn, and pull
straight out.
2. Assemble the wheel wrench (7)and the two jack handle
extensions (6), as shown.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Vehicle Care 401
Rear Position–All Other Models
For all other models, position
the jack under the rear axle
between the spring anchor and
the shock absorber bracket.
If a snow plow has been added
to the front of the vehicle, lower
the snow plow fully before
raising the vehicle.
Make sure that the jack head is
positioned so that the rear axle
is resting securely between the
grooves that are on the
jack head.
{Warning
Getting under a vehicle when it is
lifted on a jack is dangerous.
If the vehicle slips off the jack,
you could be badly injured or
killed. Never get under a vehicle
when it is supported only by
a jack.
{Warning
Raising the vehicle with the jack
improperly positioned can
damage the vehicle and even
make the vehicle fall. To help
avoid personal injury and vehicle
damage, be sure to fit the jack lift
head into the proper location
before raising the vehicle.
6. Turn the wheel wrench clockwise to raise the vehicle.
Raise the vehicle far enough
off the ground so there is
enough room for the spare tire
to fit under the wheel well.
7. Remove all the wheel nuts andtake off the flat tire.
{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause a crash. When
changing a wheel, remove any
rust or dirt from places where the
wheel attaches to the vehicle. In
an emergency, a cloth or a paper
(Continued)

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Customer Information 453
.Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner ’s manuals.
. Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle, such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
458 Customer Information
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0453.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 081.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Customer Information 459
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com. To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device. Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
478 Index
Customer InformationPublications Ordering
Information . . . . . . . . . . . . . . . . . . 458
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 449
D
Damage Repair, Collision . . . . . . . 456
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 462
OnStar . . . . . . . . . . . . . . . . . . . . . . . 462
Data Recorders, Event . . . . . . . . . 461
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 174
Defensive Driving . . . . . . . . . . . . . . . 227
Diagnostics Connected Services . . . . . . . . . . 474
Distracted Driving . . . . . . . . . . . . . . . 226
Dome Lamps . . . . . . . . . . . . . . . . . . . 178
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 448
Driver Assistance Systems . . . . . 279
Driver Information Center (DIC) . . . . . . . . . . . . . 154, 156 Driving
Assistance Systems . . . . . . . . . . 282
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 294
Defensive . . . . . . . . . . . . . . . . . . . . . 227
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 227
For Better Fuel Economy . . . . . . . 32
Hill and Mountain Roads . . . . . . 235
If the Vehicle is Stuck . . . . . . . . . 237
Loss of Control . . . . . . . . . . . . . . . 229
Off-Road . . . . . . . . . . . . . . . . . . . . . 230
Off-Road Recovery . . . . . . . . . . . 229
Vehicle Load Limits . . . . . . . . . . . 238
Wet Roads . . . . . . . . . . . . . . . . . . . 234
Winter . . . . . . . . . . . . . . . . . . . . . . . . 236
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 220
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 291
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 318
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 362
Fuses and Circuit Breakers . . . 362
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 366, 367 Electrical System (cont'd)
Overload . . . . . . . . . . . . . . . . . . . . . 361
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 464
Engine Air Cleaner/Filter . . . . . . . . . . . . . 338
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 146
Compartment Overview . . . . . . . 328
Coolant Heater . . . . . . . . . . . . . . . 251
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 141
Cooling System . . . . . . . . . . . . . . . 339
Drive Belt Routing . . . . . . . . . . . . 448
Exhaust . . . . . . . . . . . . . . . . . . . . . . 255
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Oil Life System . . . . . . . . . . . . . . . 333
Oil Pressure Gauge . . . . . . . . . . 140
Overheated Protection Operating Mode . . . . . . . . . . . . . 344
Overheating . . . . . . . . . . . . . . . . . . 343
Power Messages . . . . . . . . . . . . . 159
Running While Parked . . . . . . . . 255
Starting . . . . . . . . . . . . . . . . . . . . . . . 249
Entry Lighting . . . . . . . . . . . . . . . . . . . 179
Equipment, Towing . . . . . . . . . . . . . 306
Event Data Recorders . . . . . . . . . . 461
Exit Lighting . . . . . . . . . . . . . . . . . . . . 179

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
482 Index
Lumbar Adjustment . . . . . . . . . . . . . . 58Front Seats . . . . . . . . . . . . . . . . . . . . . 58
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 444
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 437
Maintenance Schedule . . . . . . . . . 430 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 440
Transfer Case . . . . . . . . . . . . . . . . 262
Malfunction Indicator Lamp . . . . . 146
Manual Mirrors . . . . . . . . . . . . . . . . . . 45
Manual Mode . . . . . . . . . . . . . . . . . . . 259
Manual Windows . . . . . . . . . . . . . . . . 50
Media Avoiding Untrusted Devices . . 190
Memory Features . . . . . . . . . . . . . . . . 13
Memory Seats . . . . . . . . . . . . . . . . . . . 60
Messages Engine Power . . . . . . . . . . . . . . . . 159
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 159
Vehicle Speed . . . . . . . . . . . . . . . . 159
Mirrors Automatic Dimming . . . . . . . . . . . . . 48
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 50 Mirrors (cont'd)
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 48
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 45
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 47
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 48
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 45
Manual Rearview . . . . . . . . . . . . . . . 49
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Tilt in Reverse . . . . . . . . . . . . . . . . . . 49
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 46
Mirrors, Interior Rearview . . . . . . . . 49
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 380
Multi-band Antenna . . . . . . . . . . . . . 189
N
Navigation
Connected Services . . . . . . . . . . 471
New Vehicle Break-In . . . . . . . . . . . 246
Noise Control System . . . . . . . . . . 352
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 139 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 230 Driving . . . . . . . . . . . . . . . . . . . . . . . . 230
Recovery . . . . . . . . . . . . . . . . . . . . . 229
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 331 Oil (cont'd)
Engine Oil Life System . . . . . . . 333
Engine Oil Pressure Gauge . . . 140
Older Children, Restraints . . . . . . . 91
Online Owner Center . . . . . . . . . . . 452
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 462
OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 465
OnStar Emergency . . . . . . . . . . . . . 464
OnStar Overview . . . . . . . . . . . . . . . 463
OnStar Security . . . . . . . . . . . . . . . . 465
Operating Mode
Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 344
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 176
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 130
Overheated Engine Protection Operating Mode . . . . 344
Overheating, Engine . . . . . . . . . . . . 343
Overview . . . . . . . . . . . . . . . . . . . . . . . 183
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 253
Shifting Out of . . . . . . . . . . . . . . . . 254
Park Assist . . . . . . . . . . . . . . . . . . . . . 280

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
486 Index
Tow/Haul Mode . . . . . . . . . . . . . . . . . 261
Tow/Haul Mode Light . . . . . . . . . . . 150
TowingDriving Characteristics . . . . . . . . 294
Equipment . . . . . . . . . . . . . . . . . . . . 306
General Information . . . . . . . . . . 294
Recreational Vehicle . . . . . . . . . . 412
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 298
Trailer Sway Control (TSC) . . . 315
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 412
Traction
Control System(TCS)/StabiliTrak Light . . . . . . 152
Off Light . . . . . . . . . . . . . . . . . . . . . . 151
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 273
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 210
Trailer Sway Control (TSC) . . . . . . . . . . 315
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 46
Towing . . . . . . . . . . . . . . . . . . . . . . . . 298
Transfer Case . . . . . . . . . . . . . . . . . . 262
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 256
Fluid, Automatic . . . . . . . . . 335, 337
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 455 Trip Odometer . . . . . . . . . . . . . . . . . . 139
Truck-Camper Loading
Information . . . . . . . . . . . . . . . . . . . . 244
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 175
Turn Signal Bulb Replacement . . . . . . . . . . . . 359
U
Uniform Tire Quality Grading . . . 391
Universal Remote System . . . . . . 167Operation . . . . . . . . . . . . . . . . . . . . . 170
Programming . . . . . . . . . . . . . . . . . 167
Updates Software . . . . . . . . . . . . . . . . . . . . . . 184
USB Port . . . . . . . . . . . . . . . . . . . . . . . 190
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 43
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 227
Identification Number (VIN) . . . 445
Load Limits . . . . . . . . . . . . . . . . . . . 238
Messages . . . . . . . . . . . . . . . . . . . . 159
Personalization . . . . . . . . . . . . . . . 160
Remote Start . . . . . . . . . . . . . . . . . . . 38
Security . . . . . . . . . . . . . . . . . . . . . . . . 43 Vehicle (cont'd)
Speed Messages . . . . . . . . . . . . . 159
Towing . . . . . . . . . . . . . . . . . . . . . . . . 412
Vehicle Ahead Indicator . . . . . . . . 151
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 378
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 461
Ventilation, Air . . . . . . . . . . . . . . . . . . 223
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Voice Recognition . . . . . . . . . . . . . . 197
Voltmeter Gauge . . . . . . . . . . . . . . . 142
W
Warning
Brake System Light . . . . . . . . . . . 148
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 286
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . . 135
Warnings Hazard Flashers . . . . . . . . . . . . . . 175
Washer Fluid . . . . . . . . . . . . . . . . . . . 346
Wheels Alignment and Tire Balance . . 392
Different Size . . . . . . . . . . . . . . . . . 390
Replacement . . . . . . . . . . . . . . . . . 393