Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
482 OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 471.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
OnStar 483
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0329. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Index 489
California (cont'd)Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 336
California
Proposition
65 Warning . . . . . . . . . .336, 362, 421, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 457
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 256
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 43
Winter Driving . . . . . . . . . . . . . . . . 237
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . 126
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 177
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 125
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 375
Center Seat . . . . . . . . . . . . . . . . . . . . . 59
Chains, Tire . . . . . . . . . . . . . . . . . . . . 408
Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . 134
Charging System Light . . . . . . . . . 147 Check
Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 147
Ignition Transmission Lock . . . 368
Child Restraints Infants and Young Children . . . . . 94
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 99
Older Children . . . . . . . . . . . . . . . . . . 92
Securing . . . . . . . . . . . . . 111, 114, 115
Systems . . . . . . . . . . . . . . . . . . . . . . . . 96
Circuit Breakers . . . . . . . . . . . . . . . . 376
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 430
Interior Care . . . . . . . . . . . . . . . . . . 436
Climate Control
Systems . . . . . . . . . . . . . . . . . 216, 218
Air Conditioning . . . . . . . . . 216, 218
Dual Automatic . . . . . . . . . . . . . . . 220
Heating . . . . . . . . . . . . . . . . . . 216, 218
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Cluster, Instrument . . . . . . . . . . . . . 137
Clutch, Hydraulic . . . . . . . . . . . . . . . 351
Collision Damage Repair . . . . . . . 468
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 124
Compass . . . . . . . . . . . . . . . . . . . . . . . 131 Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . 478
Control Hill Descent . . . . . . . . . . . . . . . . . . 277
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 276
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 151
Control of a Vehicle . . . . . . . . . . . . . 228
Convex Mirrors . . . . . . . . . . . . . . . . . . 47
Coolant Engine Temperature Gauge . . 142
Cooling . . . . . . . . . . . . . . .216, 218, 220
Cooling System . . . . . . . . . . . . . . . . . 352
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 467
Cruise Control . . . . . . . . . . . . . . . . . . 279 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Cupholders . . . . . . . . . . . . . . . . . . . . . 125
Customer Assistance . . . . . . . . . . . 464 Offices . . . . . . . . . . . . . . . . . . . . . . . . 463
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 464
Customer Information Service Publications
Ordering Information . . . . . . . . 470
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 461
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 491
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 358
Fast Idle System . . . . . . . . . . . . . . . . 251
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter, Engine Air Cleaner . . . . . . . . . . . 351
Fixed Mast Antenna . . . . . . . . . . . . 189
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 174
Flashers, Hazard Warning . . . . . . 175
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 408 Changing . . . . . . . . . . . . . . . . . . . . . 410
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Floor Console Storage . . . . . . . . . . 126
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 439
Fluid Automatic
Transmission . . . . . . . . . . . 347, 350
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 361
Four-Wheel Drive Transfer Case . . . . . . . . . . . . . . . 265
Power Steering . . . . . . . . . . . . . . . 359
Washer . . . . . . . . . . . . . . . . . . . . . . . 359
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 176 Bulb Replacement . . . . . . . . . . . . 373
Folding Mirrors . . . . . . . . . . . . . . . . . . 49 Forward Automatic Braking . . . . . 287
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 285
Four-Wheel Drive . . . . . . . . . . 265, 363
Four-Wheel-Drive Light . . . . . . . . . 150
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 471
Front Axle . . . . . . . . . . . . . . . . . . . . . . 364
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 59
Heated and Ventilated . . . . . . . . . . 65
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292 Additives . . . . . . . . . . . . . . . . . . . . . 293
Economy Driving . . . . . . . . . . . . . . . 32
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 296
Filling the Tank . . . . . . . . . . . . . . . 294
Foreign Countries . . . . . . . . . . . . 293
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 140
Low Fuel Warning Light . . . . . . . 153
Management, Active . . . . . . . . . . 256
Requirements, California . . . . . 293
Full-Size Spare Tire . . . . . . . . . . . . 420
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 376 Fuses (cont'd)
Fuses and Circuit Breakers . . . 376
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 380, 381
G
Garage Door Opener . . . . . . . . . . . 168
Programming . . . . . . . . . . . . . . . . . 168
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 370
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 142
Engine Oil Pressure . . . . . . . . . . 141
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Odometer . . . . . . . . . . . . . . . . . . . . . 140
Speedometer . . . . . . . . . . . . . . . . . 140
Tachometer . . . . . . . . . . . . . . . . . . . 140
Trip Odometer . . . . . . . . . . . . . . . . 140
Voltmeter . . . . . . . . . . . . . . . . . . . . . 143
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 136
General Information Service and Maintenance . . . . . 441
Towing . . . . . . . . . . . . . . . . . . . . . . . . 296
Vehicle Care . . . . . . . . . . . . . . . . . . 335
Glove Box . . . . . . . . . . . . . . . . . . . . . . 124
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 465
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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494 Index
Manual Transmission . . . . . . . . . . . 263Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Manual Windows . . . . . . . . . . . . . . . . 52
Media Avoiding Untrusted Devices . . 190
Memory Features . . . . . . . . . . . . . . . . 13
Memory Seats . . . . . . . . . . . . . . . . . . . 62
Messages Engine Power . . . . . . . . . . . . . . . . 160
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 159
Vehicle Speed . . . . . . . . . . . . . . . . 160
Mirrors Automatic Dimming . . . . . . . . . . . . . 50
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 52
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 50
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 47
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 49
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 50
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 47
Manual Rearview . . . . . . . . . . . . . . . 52
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Tilt in Reverse . . . . . . . . . . . . . . . . . . 51
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 48
Mirrors, Interior Rearview . . . . . . . . 51
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 394
Multi-band Antenna . . . . . . . . . . . . . 189N
Navigation OnStar . . . . . . . . . . . . . . . . . . . . . . . 477
New Vehicle Break-In . . . . . . . . . . . 247
Noise Control System . . . . . . . . . . 366
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 140 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 231 Driving . . . . . . . . . . . . . . . . . . . . . . . . 231
Recovery . . . . . . . . . . . . . . . . . . . . . 230
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 343
Engine Oil Life System . . . . . . . 346
Engine Oil Pressure Gauge . . . 141
Older Children, Restraints . . . . . . . 92
Online Owner Center . . . . . . . . . . . 464
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 474
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 481
OnStar Connections . . . . . . . . . . . . 478
OnStar Diagnostics . . . . . . . . . . . . . 480
OnStar Emergency . . . . . . . . . . . . . 476
OnStar Navigation . . . . . . . . . . . . . . 477
OnStar Overview . . . . . . . . . . . . . . . 475
OnStar Security . . . . . . . . . . . . . . . . 477 Operating Mode
Overheated Engine
Protection . . . . . . . . . . . . . . . . . . . 358
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 176
Ordering Service Publications . . . . . . . . . . 470
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 132
Overheated Engine Protection Operating Mode . . . . 358
Overheating, Engine . . . . . . . . . . . . 356
Overview . . . . . . . . . . . . . . . . . . . . . . . 183
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 253
Shifting Out of . . . . . . . . . . . . . . . . 255
Parking . . . . . . . . . . . . . . . . . . . . . . . . . 255 Brake . . . . . . . . . . . . . . . . . . . . . . . . . 273
Brake and P (Park)Mechanism Check . . . . . . . . . . 368
Over Things That Burn . . . . . . . 255
Parking Assist . . . . . . . . . . . . . . . . . . 282
Parking or Backing Assistance Systems . . . . . . . . . . 282
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 146
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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496 Index
RoofSunroof . . . . . . . . . . . . . . . . . . . . . . . . . 55
Rotation, Tires . . . . . . . . . . . . . . . . . . 400
Routing, Engine Drive Belt . . . . . . 460
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 257
S
Safety Defects ReportingCanadian Government . . . . . . . . 472
General Motors . . . . . . . . . . . . . . . 473
U.S. Government . . . . . . . . . . . . . 472
Safety Locks . . . . . . . . . . . . . . . . . . . . . 42
Safety System Check . . . . . . . . . . . . 75
Satellite Radio . . . . . . . . . . . . . . . . . . 187
Scheduling Appointments . . . . . . . 467
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 69 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Extender . . . . . . . . . . . . . . . . . . . . . . . . 75
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 70
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . 75
Lap-Shoulder Belt . . . . . . . . . . . . . . 71
Reminders . . . . . . . . . . . . . . . . . . . . 143
Replacing after a Crash . . . . . . . . 76
Use During Pregnancy . . . . . . . . . . 74
Seats Adjustment, Front . . . . . . . . . . . . . . . 59 Seats (cont'd)
Center Seat . . . . . . . . . . . . . . . . . . . . 59
Head Restraints . . . . . . . . . . . . . . . . 58
Heated and Ventilated Front . . . . 65
Lumbar Adjustment, Front . . . . . . 60
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 62
Power Adjustment, Front . . . . . . . 60
Rear . . . . . . . . . . . . . . . . . . . . . . . . 66, 68
Reclining Seatbacks . . . . . . . . . . . . 61
Securing Child Restraints . . . . . . . . . . . 111, 114, 115
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 153
OnStar . . . . . . . . . . . . . . . . . . . . . . . 477
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 44
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 44
Service . . . . . . . . . . . . . . . . . . . . . . . . . 225 Accessories and
Modifications . . . . . . . . . . . . . . . . 336
Climate Control System . . . . . . . . . . . . . . . . . 216, 218
Doing Your Own Work . . . . . . . . 337
Maintenance Records . . . . . . . . 455
Maintenance, General Information . . . . . . . . . . . . . . . . . . 441
Parts Identification Label . . . . . 456
Publications Ordering Information . . . . . . . . . . . . . . . . . . 470 Service (cont'd)
Scheduling Appointments . . . . . 467
Services Special Application . . . . . . . . . . . 448
Servicing the Airbag . . . . . . . . . . . . . 90
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 368
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 253
Out of Park . . . . . . . . . . . . . . . . . . . 255
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 175
Snow Plow . . . . . . . . . . . . . . . . . . . . . 330
Software Updates . . . . . . . . . . . . . . 185
Special Application Services . . . . 448
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 457
Speedometer . . . . . . . . . . . . . . . . . . . 140
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 152
Start Assist, Hill . . . . . . . . . . . . . . . . . 275
Start Vehicle, Remote . . . . . . . . . . . 39
Starter Switch Check . . . . . . . . . . . 367
Starting the Engine . . . . . . . . . . . . . 249
Steering . . . . . . . . . . . . . . . . . . . . . . . . 229 Fluid, Power . . . . . . . . . . . . . . . . . . 359
Heated Wheel . . . . . . . . . . . . . . . . 130