2018 CHEVROLET MALIBU infotainment

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348460) - 2018 - crc - 5/3/17
244 Driving and Operating
1. View Displayed by theCamera
2. Corners of the Rear Bumper
Displayed images may be farther or
closer than they appear. The area
displayed is limited and objects that
are close to either corner of the
bumper or under the bumper do not
display.
A warning triangle may appear on
the infotainment display to show
that Rear Parking Assist (RPA) has
detected an object. This triangle
changes from amber to red and
increases in size the closer the
object.
{Warning
The camera(s) do not display
children, pedestrians, bicyclists,
crossing traffic, animals, or any
other object outside of the
cameras’ field of view, below the
bumper, or under the vehicle.
Shown distances may be different
from actual distances. Do not
drive or park the vehicle using
only these camera(s). Always
check behind and around the
vehicle before driving. Failure to
use proper care may result in
injury, death, or vehicle damage.
Parking Assist
With Front and Rear Parking Assist
(FRPA), as the vehicle moves at
speeds of less than 8 km/h (5 mph)
the sensors on the bumpers may
detect objects up to 1.2 m (4 ft) in
front and 2.5 m (8 ft) behind the
vehicle within a zone 25 cm (10 in)
high off the ground and below
bumper level. These detection
distances may be shorter during warmer or humid weather. Blocked
sensors will not detect objects and
can also cause false detections.
Keep the sensors clean of mud, dirt,
snow, ice, and slush; and clean
sensors after a car wash in freezing
temperatures.
{Warning
The Parking Assist system does
not detect children, pedestrians,
bicyclists, animals, or objects
located below the bumper or that
are too close or too far from the
vehicle. It is not available at
speeds greater than 8 km/h
(5 mph). To prevent injury, death,
or vehicle damage, even with
Parking Assist, always check the
area around the vehicle and
check all mirrors before moving
forward or backing.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348460) - 2018 - crc - 5/3/17
Driving and Operating 245
The instrument cluster may have a
parking assist display with bars that
show“distance to object” and object
location information. As the object
gets closer, more bars light up and
the bars may change color from
yellow to amber to red.
When an object is first detected in
the rear, one beep will be heard
from the rear. When an object is
very close —<0.6 m (2 ft) in the
vehicle rear, or <0.3 m (1 ft) in the
vehicle front —, five beeps will
sound from the front or rear
depending on where the object is
detected. Beeps for Front Parking
Assist (FPA) are higher pitched than
for Rear Parking Assist (RPA). Rear Cross Traffic Alert (RCTA)
If equipped, when the vehicle is
shifted into R (Reverse), RCTA
displays a red warning triangle with
a left or right pointing arrow on the
infotainment display to warn of
traffic coming from the left or right.
This system detects objects coming
from up to 20 m (65 ft) from the left
or right side of the vehicle. When an
object is detected, three beeps
sound from either the left or right,
depending on the direction of the
detected vehicle.
Turning the Features On or Off
TheXbutton on the center
console is used to turn on or off the
Front and Rear Parking Assist and
Rear Cross Traffic Alert at the same
time. The indicator light next to the button comes on when the features
are on and turns off when the
features have been disabled.
To turn the rear parking assist
symbols or guidance lines on or off,
see
“Rear Camera” underVehicle
Personalization 0138.
RCTA can also be turned on or off
through vehicle personalization. See
“Collision/Detection Systems” under
Vehicle Personalization 0138.
Automatic Parking
Assist (APA)
If equipped, APA searches for and
steers the vehicle into parallel or
perpendicular parking spots. When
using APA, you must still shift gears,
and control the brakes and
accelerator. The Driver information
Center (DIC) and audible beeps
help to guide parking maneuvers.
{Warning
APA does not apply the brakes.
APA may not detect objects in the
parking space, objects that are
(Continued)

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348460) - 2018 - crc - 5/3/17
Customer Information 375
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 375
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 377
Customer Assistance for Text Telephone (TTY) Users . . . . . 378
Online Owner Center . . . . . . . . . 378
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 379
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 379
Scheduling Service Appointments . . . . . . . . . . . . . . . 381
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 381
Collision Damage Repair . . . . . 382
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 384
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 385
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 385 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 386
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 386
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 387
Event Data Recorders . . . . . . . . 387
OnStar . . . . . . . . . . . . . . . . . . . . . . . 388
Infotainment System . . . . . . . . . . 388
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348460) - 2018 - crc - 5/3/17
388 Customer Information
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with
OnStar and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to theOnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
0 395.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348460) - 2018 - crc - 5/3/17
390 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems. .
Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348460) - 2018 - crc - 5/3/17
OnStar 391
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348460) - 2018 - crc - 5/3/17
392 OnStar
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Subscribers can have directions
sent to the vehicle’ s navigation
screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348460) - 2018 - crc - 5/3/17
OnStar 393
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
For myChevrolet mobile app
information and compatibility, see
my.chevrolet.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”