2018 CHEVROLET MALIBU phone

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348460) - 2018 - crc - 5/3/17
194 Infotainment System
screen. As more characters of the
name are entered, the list of
possible names is shortened.
To search for the name Alex:1. Touch (abc) to select the first character.
2. Touch (jkl) three times to select the second character.
3. Touch (def) two times to select the third character.
4. Touch (wxy) two times to select the fourth character.
Making a Call from Call History 1. Touch Call History on the phone screen.
2. Touch one of the following for:
.
WAll calls history.
.
[Dialed calls.
.
YMissed calls.
.
XReceived calls.
3. Select the contact entry to call. Making a Call with Speed Dial
Numbers
Touch and hold the speed dial
number using the keypad on the
phone screen.
Only speed dial numbers already
stored on the cell phone can be
used for speed dial calls. Up to
two-digit speed dial numbers are
supported.
For two-digit speed dial numbers,
touch and hold the second digit to
make a call to the speed dial
number.
Trademarks and
License Agreements
FCC Information
See
Radio Frequency Statement
0 385.
Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
“Made for iPod” and“Made for
iPhone” mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348460) - 2018 - crc - 5/3/17
Infotainment System 195
iPod and iPhone are trademarks of
Apple Computer, Inc., registered in
the U.S. and other countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com or
www.siriusxm.ca. SiriusXM service
only available in the 48 contiguous
United States and Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM Satellite
Radio.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwisemake available any technology or
software incorporated in receivers
compatible with the SiriusXM
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.
General Requirements:
1. A License Agreement from SiriusXM is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM Service Area.
2. For products to be distributed, marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating
as SiriusXM Canada). FreeType 2
Portions of this software are
copyright 2007-2012 The FreeType
Project (www.freetype.org). All rights
reserved.
Libjpeg
The navigation software is based in
part on the work of the independent
JPEG Group.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348460) - 2018 - crc - 5/3/17
206 Driving and Operating
Towing Equipment . . . . . . . . . . . . 266
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . . 267
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
. Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348460) - 2018 - crc - 5/3/17
Driving and Operating 207
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means“always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts065.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time. Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.
Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348460) - 2018 - crc - 5/3/17
260 Driving and Operating
Warning (Continued)
.Do not leave the fuel pump
unattended.
. Do not use a cell phone
while refueling.
. Do not reenter the vehicle
while pumping fuel.
. Keep children away from
the fuel pump and never let
children pump fuel.
. Fuel can spray out if the
refueling nozzle is inserted
too quickly. This spray can
happen if the tank is nearly
full, and is more likely in hot
weather. Insert the refueling
nozzle slowly and wait for
any hiss noise to stop prior
to beginning to flow fuel.
The vehicle has a capless refueling
system and does not have a fuel
cap. The filling nozzle must be fully
inserted and latched prior to starting
fuel flow.
{Warning
If a fire starts while you are
refueling, do not remove the
nozzle. Shut off the flow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately. Filling the Tank with a Portable
Gas Can
If the vehicle runs out of fuel and
must be filled from a portable
gas can:
1. Locate the capless funnel
adapter from under the carpet
in the trunk.
2. Insert and latch the funnel into the capless fuel system.
{Warning
Attempting to refuel without using
the funnel adapter may cause fuel
spillage and damage the capless
fuel system. This could cause a
fire and you or others could be
badly burned and the vehicle
could be damaged.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348460) - 2018 - crc - 5/3/17
Driving and Operating 261
3. Remove and clean the funneladapter and return it to the
storage location.
Filling a Portable Fuel
Container
{Warning
Filling a portable fuel container
while it is in the vehicle can cause
fuel vapors that can ignite either
by static electricity or other
means. You or others could be
badly burned and the vehicle
could be damaged. Always:
. Use approved fuel
containers.
. Remove the container from
the vehicle, trunk, or pickup
bed before filling.
. Place the container on the
ground.
. Place the nozzle inside the
fill opening of the container
before dispensing fuel, and
(Continued)
Warning (Continued)
keep it in contact with the fill
opening until filling is
complete.
. Fill the container no more
than 95% full to allow for
expansion.
. Do not smoke, light
matches, or use lighters
while pumping fuel.
. Avoid using cell phones or
other electronic devices.
Trailer Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle for towing a trailer. Read
the entire section before towing a
trailer.
When towing with the 2.0L L4
engine, only use unleaded gasoline
with an octane rating of 89 or
higher. Using gasoline with a lower
octane rating while towing may
damage the engine and may not be
covered by the vehicle warranty.
See Fuel 0257.
For towing a disabled vehicle, see
Towing the Vehicle 0346. For
towing the vehicle behind another
vehicle such as a motor home, see
Recreational Vehicle Towing 0347.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348460) - 2018 - crc - 5/3/17
Customer Information 375
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 375
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 377
Customer Assistance for Text Telephone (TTY) Users . . . . . 378
Online Owner Center . . . . . . . . . 378
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 379
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 379
Scheduling Service Appointments . . . . . . . . . . . . . . . 381
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 381
Collision Damage Repair . . . . . 382
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 384
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 385
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 385 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 386
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 386
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 387
Event Data Recorders . . . . . . . . 387
OnStar . . . . . . . . . . . . . . . . . . . . . . . 388
Infotainment System . . . . . . . . . . 388
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11348460) - 2018 - crc - 5/3/17
376 Customer Information
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.