Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
11254764) - 2018 - crc - 12/5/16
Driving and Operating 207
"winterized" Number 2-D (a blend of
Number 1-D and Number 2-D). This
blended fuel is usually called
Number 2-D also, but can be used
in colder temperatures than Number
2-D fuel which has not been
"winterized". Check with the service
station operator to be sure you get
the properly blended fuel.
Do not use fuels other than those
recommended in this manual. Doing
so may adversely affect the engine.DIESEL FUEL/APPLICABLE
STANDARD (Sulfur content below 15ppm)
ASTM
(AMERICAN
SOCIETY FOR
TESTING and
MATERIALS) Based on D975
Number 1–D
S15 or Number
2-D S15 (below
15 ppm)
Biodiesel
Biodiesel, may also be referred to
as FAME blended (Fatty-acid methyl
ester) fuel is a renewable fuel
produced from vegetable oils or
animal fats that have been
chemically modified to make it
compatible with diesel fuel.
Caution
Do not use home-made biodiesel
or home test kits because the
quality cannot be verified by
approved scientific methods. Do
not use raw vegetable oil or other
unmodified bio-oils, fats,
or blends of vegetable oil with
diesel. They could damage the
fuel system and engine, and
damages would not be covered
by the vehicle warranty.
Caution
Do not use blends containing
more than 20% biodiesel. Any
engine, fuel system, or exhaust
after-treatment system damage
would not be covered by the
vehicle warranty.
As a renewable fuel, biodiesel
provides some environmental
benefits. However, biodiesel has
unique properties and needs to be handled differently than diesel fuel.
Its use presents additional risks and
may not be appropriate in all
situations. Certain vehicle operating
modes increase these risks and
should be avoided. Read further to
determine if your driving habits are
compatible with the use of biodiesel.
Biodiesel fuel quality degrades with
time and exposure to high
temperature quicker than Ultra Low
Sulfur Diesel fuel. More frequent
refueling provides the best
opportunity to have a supply of fresh
fuel. Storage at hot ambient
temperatures will accelerate
biodiesel degradation.
Owners who use very little fuel,
or who have vehicles or fuel stored
for extended periods of time, should
avoid the use of biodiesel blended
fuels above 5% by volume. When
vehicles are stored for longer than
one month, they should be run out
of biodiesel to below one-quarter
tank, refueled with Ultra Low Sulfur
Diesel fuel, and driven several miles
before storage.
Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
11254764) - 2018 - crc - 12/5/16
Vehicle Care 223
Engine Coolant Reserve Tank
Inspection Cover (Crew Cab
Model)
To gain access to the engine
coolant reserve tank, remove the
inspection cover located under the
rear left seat.
Engine Oil
Engine oil is an important factor
determining engine performance
and longevity. Be sure to use only
the specified oil and oil filters. The
engine oil level must be checked
and the oil should be changed
regularly according to the
Maintenance Schedule.The engine oil performs the
following important functions:
.
It prevents engine parts from
becoming worn.
. It cools engine parts.
. It cleans engine parts.
. It seals the combustion
chambers and prevents rust.
Replace the engine oil at regular
intervals.
When particulate matter (PM) has
accumulated to a preset level in the
diesel particulate filter (DPF), the
filter is automatically regenerated
through combustion. To make this
regeneration (combustion) possible,
a small amount of fuel is injected
into the engine combustion chamber
after firing. This causes fuel to
gradually become mixed with the
engine oil, and the engine oil level
may rise beyond the original level.
This does not indicate a malfunction
of the engine.
Access to the Engine
Single Cab Model
Access to the engine oil dipstick is
located on the engine left side after
tilting the cab. See Cab Tilting
0 220.
Crew Cab Model
The engine oil dipstick is under the
engine inspection sub cover located
beneath the driver's seat.
Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
11254764) - 2018 - crc - 12/5/16
242 Vehicle Care
Follow the instructions provided with
the windshield washer fluid
regarding the ratio for mixing with
tap water.
Poor quality products, engine
coolant, and soapy water must not
be used. Failure to observe this
precaution can result in nozzle
blockage or damage to painted
surfaces.
The washer should never be used
while the tank is empty. Operating
the washer with the tank empty can
result in motor damage.
Brakes
For the most effective braking and
for maximum life from brake system
components, follow these
suggestions:
.Keep any obstructions from
interfering with brake pedal
travel.
. Keep tires properly inflated.
Improperly inflated tires can
reduce the efficiency of the
brakes. Follow the recommendations for
brake checks in the Maintenance
Schedule.
GM replacement brake lining
material is recommended for this
vehicle to maintain the balance
between front and rear brake
performance. GM replacement
brake parts have been carefully
selected to provide the proper brake
balance for purposes of both
stopping distance and controllability
over the full range of operating
conditions. Installation of front or
rear brake lining material with
performance different from that of
the replacement parts
recommended for this vehicle can
change the intended brake balance
of this vehicle.
Checking the Brake Electric
Vacuum Pump (4500HD/
4500XD Series)
1. Turn the engine control switch
to the "ON" position (do not
start the engine), and press the
brake pedal several times. 2. Check for the noisy sound of
the electric vacuum pump
inside the instrument panel at
the same time as vacuum
warning buzzer sound, and
check that the brake low
vacuum warning light
comes on.
3. Then, start the engine. The main vacuum pump driven by
the engine will start running.
If the electric vacuum pump
operation (noisy sound) and
the vacuum warning buzzer
stop, and the brake low
vacuum warning light goes off
thereafter, the operation is
normal.
4. If you cannot hear the noisy sound or the noisy sound stays
on all the time, have the
vehicle inspected by the
nearest dealer immediately.Hydraulic Brake Booster (HBB)
The 5500HD, 5500XD models are
equipped with an HBB system. HBB
is a brake booster device that
Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
11254764) - 2018 - crc - 12/5/16
300 Vehicle Care
cleaning products contain these
compounds. Be sure to read
cleaning product labels carefully.
Air fresheners (liquid, solid, gel or
plate types) must not come into
direct contact with, or spill onto,
interior components such as the air
conditioning or audio system.
Compounds contained in these
products can cause discoloration,
staining or peeling of paint.
Glass cleaners that contain these
compounds must not be used to
clean the inside of the windshield or
window glass. To clean the glass,
wipe it using a cloth wet with warm
or cold water.
To avoid possible permanent
discoloration of light colored seats,
Do not let materials with non-fast
colors come into contact with seat
trim materials until these materials
are totally dry. This includes certain
types of casual clothing, such as
colored denims, corduroys, leathers
and suedes; also decorative paper,
With the use of modern trim
materials, it is very important that
you use proper cleaning techniquesand cleaners. Failing to do this on
the first cleaning may result in water
spots, spot rings or setting of stains
or soilage - all of which are more
difficult to remove in a second
cleaning.
Dust and loose dirt that collect on
interior fabric should be removed
often with a vacuum cleaner or soft
bristle brush. Wipe vinyl or leather
trim regularly with a clean, damp
cloth. Normal trim soils, spots or
stains can be cleaned with these
cleaners.
Remember these basic steps before
cleaning:
.
Remove stains as quickly as
possible before they
become "set".
. Use a clean cloth or sponge,
and change to a clean area
often. A soft brush maybe used
if stains persist.
. Use solvent-type cleaners only
in a well ventilated area: also, do
not saturate the stained area. .
If a ring forms after spot
cleaning, clean the entire area
immediately.
. Follow specific instructions on
cleaner labels.
General Cleaning of Soiled or
Water Spotted Fabric Type
Trim with Foam Type Cleaner
Vacuum the area thoroughly to
remove any loose dirt.
Always clean a whole trim panel or
section. Mask surrounding trim
along stitch or welt lines.
Use suds on a clean sponge. Do
not brush wet suede. Do not
saturate the material or rub it
harshly. Immediately after cleaning,
remove suds with a sponge and
rinse with a clean wet sponge. Wipe
off remaining residue with a slightly
damp absorbent towel or cloth.
Important —Immediately after
wiping, force-dry the fabric with an
air hose. A heat dryer or heat lamp
may be used. Use caution with a
heat dryer or lamp to help prevent
damage.
Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
11254764) - 2018 - crc - 12/5/16
Service and Maintenance 323
Additional
Maintenance and Care
Owner Safety and Routine
Maintenance
Listed below are vehicle checks
which should be made periodically
by either the owner or a qualified
technician to ensure proper
performance and safety of your
vehicle. Take any problems promptly
to a technician for service advice.
For your safety and that of others,
any of the safety-related
components that may have been
damaged in an accident should be
checked and necessary repairs
performed before operating your
vehicle.
At the minimum, these routine
checks should be made every
6 months or 16,000 km
(10,000 miles), whichever comes
first. Whenever repairs are
necessary, have them completed
before operating the vehicle.A: Parking Brake :
Park on a fairly
steep hill and hold the vehicle with
the parking brake only. This checks
holding ability.
Before checking item (B) below, be
sure to have enough room around
the vehicle. Then firmly apply both
the parking brake see Parking
Brake 0200 and the regular brakes.
Do not use the accelerator pedal.
If the engine starts, be ready to turn
off the engine control switch at
once. Take these precautions
because the vehicle could move
without warning and possibly cause
injury or property damage.
B: Starter Safety Switch : Check
by trying to start the engine in each
gear. The starter should crank only
at selector position "P" or "N".
C: Transmission Shift Indicator :
Check that the indicator points to
the gear chosen.
D: Steering : Be alert for any
changes in steering action. An
inspection or service is needed
when: the steering wheel is harder to turn or has too much free play,
or when there are strange sounds
when turning or parking.
E: Wheel Alignment, Balance, and
Tires :
Check tires for abnormal
wear or damage. Also, check for
damaged wheels. A pull right or left
on a straight and level road may
show the need for a wheel
alignment. A vibration of the
steering wheel or seat at normal
highway speeds may mean a wheel
balancing is needed. Check tire
pressure when the tires are "cold,"
at least monthly, and whenever the
vehicle is serviced.
Check the pressure more often if
daily checks show it's needed.
(Refer to "Recommended Daily
(Pre-operation) Inspections" under
Owner Checks and Services 0317).
Change tire pressure as needed
when changing loads.
F: Brakes : Be alert to illumination
of the brake system warning light or
brake low vacuum warning light
(4500HD, 4500XD models) or the
tone alarm, or changes in braking
action, such as repeated pulling to
Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
11254764) - 2018 - crc - 12/5/16
344 Customer Information
Membership Benefits
E:Download owner manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 330.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
Roadside Assistance
Program
Call 1-888-899-1327. (Text
Telephone (TTY): 1-888-889-2438.) Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
Anyone driving the vehicle is
covered.
Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
11254764) - 2018 - crc - 12/5/16
Customer Information 347
For emergency towing see
Roadside Assistance Program
0344.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost. If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
11254764) - 2018 - crc - 12/5/16
Customer Information 349
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;
or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov
.
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA in a
situation like this, notify General
Motors.
Call 1-800-862-4389, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
Vehicle Data
Recording and
Privacy
Your vehicle, like other modern
motor vehicles, has a number of
sophisticated computer systems that
monitor and control several aspects
of the vehicle performance. Your
vehicle uses onboard vehicle
computers to monitor emission
control components to optimize fuel
economy and to provide anti-lock
braking and to help the driver
control the vehicle in difficult driving
situations. These computers and
your vehicle's Data Recording
Module (DRM) also store
information about the performance
and status of certain systems in
your vehicle including the engine,
throttle, and braking systems.
General Motors and its affiliates, as
well as service and repair facilities
may access or download and share
this information via a direct
connection to your vehicle in order
to diagnose and repair problems
and properly service the vehicle.