Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-11254765) - 2018 - CRC - 7/26/18
4 New Vehicle Limited Warranty
Diesel Components Coverage
includes:Cylinder block and heads
and all internal parts, intake and
exhaust manifolds, timing gears,
timing gear chain or belt and cover,
flywheel, harmonic balancer, valve
covers, oil pan, oil pump, water
pump, fuel pump, engine mounts,
seals, and gaskets. Parts of the
Emissions Reduction System such
as the emissions reduction fluid
tank, injectors, sensors including
NOx and exhaust, and the Exhaust
Particulate Filter. Glow Plug Control
System: Control/glow plug
assembly, glow plugs, cold advance
relay, and engine control module.
The fuel injection control module,
integral oil cooler, transmission
adapter plate, common fuel rails,
fuel filter assembly, fuel temperature
sensor, and function block.
Important: Some of these
components may also be covered
by the Emissions Warranty. See
Emission Warranty Parts List 019.
Exclusions: Excluded from the
powertrain coverage are sensors,
wiring, connectors, engine radiator, coolant hoses, coolant, and heater
core. Coverage on the engine
cooling system begins at the inlet to
the water pump and ends with the
thermostat housing and/or outlet
that attaches to the return hose.
Also excluded is the starter motor,
entire pressurized fuel system
(in-tank fuel pump, pressure lines,
fuel rail(s), regulator, injectors, and
return line) as well as the Engine/
Powertrain Control Module and/or
module programming.
Transmission Coverage includes:
All internally lubricated parts, case,
torque converter, mounts, seals, and
gaskets as well as any electrical
components internal to the
transmission/transaxle. Also
covered are any actuators directly
connected to the transmission
(slave cylinder, etc.).
Exclusions:
Excluded from the
powertrain coverage are
transmission cooling lines, hoses,
radiator, sensors, wiring, and
electrical connectors. Also excluded
are the clutch and pressure plate as well as any Transmission Control
Module and/or module
programming.
Exclusions:
Excluded from the
powertrain coverage are transfer
case cooling lines, hoses, radiator,
sensors, wiring, and electrical
connectors as well as module
programming.
Drive Systems Coverage
includes: All internally lubricated
parts, final drive housings, axle
shafts and bearings, constant
velocity joints, propeller shafts, and
universal joints. All mounts,
supports, seals, and gaskets as well
as any electrical components
internal to the drive axle. Also
covered are any actuators directly
connected to the drive axle (e.g.,
front differential actuator).
Exclusions: Excluded from the
powertrain coverage are all wheel
bearings, drive wheel front and rear
hub bearings, locking hubs, drive
system cooling, lines, hoses,
radiator, sensors, wiring and
electrical connectors related to drive
Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-11254765) - 2018 - CRC - 7/26/18
10 Things to Know About the New Vehicle Limited Warranty
Warranty Repairs–
Component Exchanges
In the interest of customer
satisfaction, Chevrolet may offer
exchange service on some vehicle
components. This service is
intended to reduce the amount of
time your vehicle is not available for
use due to repairs. Components
used in exchange are service
replacement parts that may be new,
remanufactured, or refurbished.
Remanufactured parts meet
Chevrolet approved service part
requirements and are made from
previously used components in a
process that involves disassembly,
inspection, cleaning, update of
software and replacement of parts
as appropriate, testing and
reassembly.
Refurbished parts meet Chevrolet
approved service part requirements
and are previously used parts that
are inspected, cleaned, tested, and
repackaged. All exchange components used
meet Chevrolet standards and are
warranted the same as new
components. Examples of the types
of components that might be
serviced in this fashion include:
engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, batteries, and powertrain
control modules.
Warranty Repairs
–Recycled
Materials
Environmental Protection Agency
(EPA) guidelines and Chevrolet
support the capture, purification,
and reuse of automotive air
conditioning refrigerant gases and
engine coolant. As a result, any
repairs Chevrolet may make to your
vehicle may involve the installation
of purified reclaimed refrigerant and
coolant.
Tire Service
Any authorized Chevrolet Low Cab
Forward Truck or tire dealer for your
brand of tires can assist you with
tire service. If, after contacting one of these dealers, you need further
assistance or you have questions,
contact the Chevrolet Customer
Assistance Center. The toll-free
telephone numbers are listed under
Customer Assistance Offices
029.
Aftermarket Engine
Performance Enhancement
Products and Modifications
Some aftermarket engine
performance products and
modifications promise a way to
increase the horsepower and torque
levels of your vehicle’s powertrain.
You should be aware that these
products may have detrimental
effects on the performance and life
of the engine, exhaust emission
system, transmission, and
drivetrain. The Powertrain has been
designed and built to offer industry
leading durability and performance
in the most demanding applications.
Engine power enhancement
products may enable the engine to
operate at horsepower and torque
levels that could damage, create
failure, or reduce the life of the
engine, engine emission system,
Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-11254765) - 2018 - CRC - 7/26/18
20 Emission Warranty Parts List
DEF Lines (hoses and back flow
connector)
DEF Tank Heater Solenoid Valve
Diesel Particulate Filter (DPF)*
Selective Catalytic Reduction (SCR)
Catalyst*
Oxidation Catalyst*
Diesel Particulate Matter Sensor*
Exhaust brake
Exhaust Manifold and Gasket
Positive Crankcase Ventilation
(PVC) System
PCV Valve
PCV Crankcase Pressure Sensor
EGR System
EGR Valve
EGR Cooler*
EGR Bypass Valve*
Transmission Controls and Torque
Management (Applies to Gasoline
Engines Only)
GMLAN (CAN) Communications
CircuitPark/Neutral Switch
Torque Converter Clutch Solenoids
Torque Converter Clutch Switch
Transmission Control Module *
Transmission Fluid Temperature
Sensor
Transmission Internal Mode Switch *
Transmission Pressure Control
Solenoids *
Transmission Pressure Switches *
Transmission Shift Solenoids *
Transmission Speed Sensor
(Input) *
Transmission Speed Sensor
(Output)
Evaporative Emission Control
System (Applies to Gasoline
Engines Only)
Canister
Canister Purge Solenoid Valve
Canister Vent Solenoid
Fuel Feed and Return Pipes and
Hoses
Fuel Filler Cap
Fuel Level Sensor
Fuel Limiter Vent Valve *
Fuel Tank(s) *
Fuel Tank Filler Pipe (with restrictor)
Fuel Tank Vacuum or Pressure
Sensor
Misc. Items Used with Above
Components
Belts
Boots
Clamps
Connectors
Ducts
Fittings
Gaskets
Grommets
Hoses
Housings
Mounting Hardware
Pipes
Pulleys