
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
300 Service and Maintenance
of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires. Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see
Interior Care 0286 and
Exterior Care 0281.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
. Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
. Your dealer has the required
equipment to ensure proper
wheel alignment.
Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
. Signs of damage include
scratches, cracks, and chips. .
Trained dealer technicians can
inspect the windshield and
recommend proper replacement
if needed.
Wiper Blades
Wiper blades need to be cleaned
and kept in good condition to
provide a clear view.
. Signs of wear include streaking,
skipping across the windshield,
and worn or split rubber.
. Trained dealer technicians can
check the wiper blades and
replace them when needed.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
312 Customer Information
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
322 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance. .
Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Index 333
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 215
Accessory Power . . . . . . . . . . . . . . . 172
Adaptive Cruise Control . . . . . . . . 184
Add-On Electrical Equipment . . . 211
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 327
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 298
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 55
Air Cleaner/Filter, Engine . . . . . . . 224
Air Conditioning . . . . . . . . . . . 147, 150
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 155
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 154
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 73
Passenger Sensing System . . . . 74
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 72
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 73
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 71 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 70
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 79
Passenger Status Indicator . . . .116
Readiness Light . . . . . . . . . . . . . . .116
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 79
System Check . . . . . . . . . . . . . . . . . . 68
Alarm Vehicle Security . . . . . . . . . . . . . . . . 41
Alert Lane Change . . . . . . . . . . . . . . . . . 198
Side Blind Zone (SBZA) . . . . . . 198
All-Season Tires . . . . . . . . . . . . . . . . 249
Antilock Brake System (ABS) . . . 178 Warning Light . . . . . . . . . . . . . . . . . 121
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 281
Interior . . . . . . . . . . . . . . . . . . . . . . . . 286
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 311
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 195
Assistance Systems for Parking and Backing . . . . . . . . . . 192

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
336 Index
Dual Automatic ClimateControl System . . . . . . . . . . . . . . . . 150
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 203
Electric Parking Brake . . . . . . . . . . 178
Electric Parking Brake Light . . . . 120
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 211
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 243
Fuses and Circuit Breakers . . . 243
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 246
Overload . . . . . . . . . . . . . . . . . . . . . 242
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 322
Engine Air Cleaner/Filter . . . . . . . . . . . . . 224
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .118
Compartment Overview . . . . . . . 217
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .115
Cooling System . . . . . . . . . . . . . . . 225
Drive Belt Routing . . . . . . . . . . . . 306
Exhaust . . . . . . . . . . . . . . . . . . . . . . 174 Engine (cont'd)
Heater . . . . . . . . . . . . . . . . . . . . . . . . 171
Oil Life System . . . . . . . . . . . . . . . 222
Oil Pressure Light . . . . . . . . . . . . 123
Overheated Protection
Operating Mode . . . . . . . . . . . . . 230
Overheating . . . . . . . . . . . . . . . . . . 229
Power Messages . . . . . . . . . . . . . 128
Running While Parked . . . . . . . . 174
Starting . . . . . . . . . . . . . . . . . . . . . . . 169
Entry Lighting . . . . . . . . . . . . . . . . . . . 144
Equipment, Towing . . . . . . . . . . . . . 210
Event Data Recorders . . . . . . . . . . 319
Exit Lighting . . . . . . . . . . . . . . . . . . . . 144
Extended Parking . . . . . . . . . . . . . . . 174
Extender, Seat Belt . . . . . . . . . . . . . . 67
Exterior Lamp Controls . . . . . . . . . 139
Exterior Lamps Off Reminder . . . 140
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 145
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . 224
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 140
Flashers, Hazard Warning . . . . . . 141 Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 269
Changing . . . . . . . . . . . . . . . . . . . . . 270
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 289
Fluid Automatic Transmission . . . . . . 223
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 232
Washer . . . . . . . . . . . . . . . . . . . . . . . 230
Folding Mirrors . . . . . . . . . . . . . . . . . . 44
Forward Automatic Braking . . . . . 197
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 195
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 317
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 53
Heated and Ventilated . . . . . . . . . . 59
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Additives . . . . . . . . . . . . . . . . . . . . . 203
Economy Driving . . . . . . . . . . . . . . . 26
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 206
Filling the Tank . . . . . . . . . . . . . . . 204
Foreign Countries . . . . . . . . . . . . 203
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .114
Low Fuel Warning Light . . . . . . . 123
Requirements, California . . . . . 202

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
342 Index
SystemsDriver Assistance . . . . . . . . . . . . . 192
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 113
TaillampsBulb Replacement . . . . . . . . . . . . 240
Text Telephone (TTY) Users . . . . 310
Theft-Deterrent Systems . . . . . . . . . 42 Immobilizer . . . . . . . . . . . . . . . . . . . . . 42
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248 All-Season . . . . . . . . . . . . . . . . . . . . 249
Buying New Tires . . . . . . . . . . . . . 264
Chains . . . . . . . . . . . . . . . . . . . . . . . . 268
Changing . . . . . . . . . . . . . . . . . . . . . 270
Compact Spare . . . . . . . . . . . . . . . 275
Designations . . . . . . . . . . . . . . . . . 253
Different Size . . . . . . . . . . . . . . . . . 265
If a Tire Goes Flat . . . . . . . . . . . . 269
Inspection . . . . . . . . . . . . . . . . . . . . 262
Low Profile . . . . . . . . . . . . . . . . . . . 250
Pressure . . . . . . . . . . . . . . . . . 256, 258
Pressure Light . . . . . . . . . . . . . . . . 122
Pressure Monitor Operation . . 259
Pressure Monitor System . . . . . 258
Rotation . . . . . . . . . . . . . . . . . . . . . . 262
Sidewall Labeling . . . . . . . . . . . . . 251 Tires (cont'd)
Terminology and Definitions . . 254
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 266
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 267
Wheel Replacement . . . . . . . . . . 268
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 263
Winter . . . . . . . . . . . . . . . . . . . . . . . . 250
Towing Driving Characteristics . . . . . . . . 206
Equipment . . . . . . . . . . . . . . . . . . . . 210
General Information . . . . . . . . . . 206
Recreational Vehicle . . . . . . . . . . 279
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 209
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 279
Traction
Control System (TCS)/StabiliTrak Light . . . . . . . . . . . . . 122
Off Light . . . . . . . . . . . . . . . . . . . . . . 121
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 181
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 209
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 175
Fluid, Automatic . . . . . . . . . . . . . . 223 Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 313
Trip Odometer . . . . . . . . . . . . . . . . . . 113
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 142
Turn Signal
Bulb Replacement . . . . . . . . . . . . 240
U
Umbrella Storage . . . . . . . . . . . . . . . 101
Uniform Tire Quality Grading . . . 266
Universal Remote System . . . . . . 135Operation . . . . . . . . . . . . . . . . . . . . . 138
Programming . . . . . . . . . . . . . . . . . 135
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 41
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 158
Identification Number (VIN) . . . 304
Load Limits . . . . . . . . . . . . . . . . . . . 163
Messages . . . . . . . . . . . . . . . . . . . . 127
Personalization . . . . . . . . . . . . . . . 128
Remote Start . . . . . . . . . . . . . . . . . . . 34
Security . . . . . . . . . . . . . . . . . . . . . . . . 41
Speed Messages . . . . . . . . . . . . . 128