Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
316 Customer Information
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0311.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 073.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Customer Information 319
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Index 333
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 215
Accessory Power . . . . . . . . . . . . . . . 172
Adaptive Cruise Control . . . . . . . . 184
Add-On Electrical Equipment . . . 211
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 327
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 298
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 55
Air Cleaner/Filter, Engine . . . . . . . 224
Air Conditioning . . . . . . . . . . . 147, 150
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 155
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 154
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 73
Passenger Sensing System . . . . 74
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 72
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 73
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 71 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 70
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 79
Passenger Status Indicator . . . .116
Readiness Light . . . . . . . . . . . . . . .116
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 79
System Check . . . . . . . . . . . . . . . . . . 68
Alarm Vehicle Security . . . . . . . . . . . . . . . . 41
Alert Lane Change . . . . . . . . . . . . . . . . . 198
Side Blind Zone (SBZA) . . . . . . 198
All-Season Tires . . . . . . . . . . . . . . . . 249
Antilock Brake System (ABS) . . . 178 Warning Light . . . . . . . . . . . . . . . . . 121
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 281
Interior . . . . . . . . . . . . . . . . . . . . . . . . 286
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 311
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 195
Assistance Systems for Parking and Backing . . . . . . . . . . 192
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
338 Index
J
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . . . 276
K
Keyless EntryRemote (RKE) System . . . . . . . . . 28
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
L
Labeling, Tire Sidewall . . . . . . . . . . 251
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 142
Daytime Running (DRL) . . . . . . 140
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 143
Exterior Controls . . . . . . . . . . . . . . 139
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 140
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 145
License Plate . . . . . . . . . . . . . . . . . 241
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . .118
On Reminder . . . . . . . . . . . . . . . . . 124
Reading . . . . . . . . . . . . . . . . . . . . . . 143
Lane Change Alert (LCA) . . . . . . . 198
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 200 Lane Departure Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Lap-Shoulder Belt . . . . . . . . . . . . . . . 64
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 93
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 87
LED Lighting . . . . . . . . . . . . . . . . . . . . 238
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 144
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Illumination Control . . . . . . . . . . . 142
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Lights Airbag Readiness . . . . . . . . . . . . . .116
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 121
Brake System Warning . . . . . . . .119
Charging System . . . . . . . . . . . . . .117
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . .118
Cruise Control . . . . . . . . . . . . . . . . 124
Door Ajar . . . . . . . . . . . . . . . . . . . . . 125
Electric Parking Brake . . . . . . . . 120
Engine Oil Pressure . . . . . . . . . . 123
Flash-to-Pass . . . . . . . . . . . . . . . . . 140
High-Beam On . . . . . . . . . . . . . . . . 124 Lights (cont'd)
High/Low Beam Changer . . . . . 140
Lane Departure Warning . . . . . . 121
Low Fuel Warning . . . . . . . . . . . . 123
Seat Belt Reminders . . . . . . . . . . .115
Security . . . . . . . . . . . . . . . . . . . . . . 124
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 120
StabiliTrak OFF . . . . . . . . . . . . . . . 122
Tire Pressure . . . . . . . . . . . . . . . . . 122
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 122
Traction Off . . . . . . . . . . . . . . . . . . . 121
Locks
Automatic Door . . . . . . . . . . . . . . . . . 38
Delayed Locking . . . . . . . . . . . . . . . . 38
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Lockout Protection . . . . . . . . . . . . . . 38
Power Door . . . . . . . . . . . . . . . . . . . . . 38
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Loss of Control . . . . . . . . . . . . . . . . . 160
Low Fuel Warning Light . . . . . . . . . 123
Low-Profile Tires . . . . . . . . . . . . . . . . 250
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 87
Lumbar Adjustment . . . . . . . . . . . . . . 55 Front Seats . . . . . . . . . . . . . . . . . . . . . 55
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Index 339
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 303
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 298
Maintenance Schedule . . . . . . . . . 293 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 301
Malfunction Indicator Lamp . . . . . 118
Manual Mode . . . . . . . . . . . . . . . . . . . 177
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 56
Messages Engine Power . . . . . . . . . . . . . . . . 128
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 127
Vehicle Speed . . . . . . . . . . . . . . . . 128
Mirrors Automatic Dimming . . . . . . . . . . . . . 44
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 45
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 43
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 44
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 44
Manual Rearview . . . . . . . . . . . . . . . 45
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Tilt in Reverse . . . . . . . . . . . . . . . . . . 44
Mirrors, Interior Rearview . . . . . . . . 45 Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 258
N
Navigation
OnStar . . . . . . . . . . . . . . . . . . . . . . . 323
Net, Convenience . . . . . . . . . . . . . . 102
New Vehicle Break-In . . . . . . . . . . . 167
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 113
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . 159
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 220
Engine Oil Life System . . . . . . . 222
Pressure Light . . . . . . . . . . . . . . . . 123
Older Children, Restraints . . . . . . . 81
Online Owner Center . . . . . . . . . . . 310
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 320
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 327
OnStar Connections . . . . . . . . . . . . 324
OnStar Diagnostics . . . . . . . . . . . . . 326
OnStar Emergency . . . . . . . . . . . . . 322
OnStar Navigation . . . . . . . . . . . . . . 323
OnStar Overview . . . . . . . . . . . . . . . 321
OnStar Security . . . . . . . . . . . . . . . . 323 Operating Mode
Overheated Engine
Protection . . . . . . . . . . . . . . . . . . . 230
Ordering Service Publications . . . . . . . . . . 316
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 106
Overheated Engine Protection Operating Mode . . . . 230
Overheating, Engine . . . . . . . . . . . . 229
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 172
Shifting Out of . . . . . . . . . . . . . . . . 173
Parking Brake and P (Park)
Mechanism Check . . . . . . . . . . 235
Extended . . . . . . . . . . . . . . . . . . . . . 174
Over Things That Burn . . . . . . . 173
Parking Assist . . . . . . . . . . . . . . . . . . 192
Parking or Backing
Assistance Systems . . . . . . . . . . 192
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 116
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Passenger Sensing System . . . . . 74
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
340 Index
Perchlorate MaterialsRequirements, California . . . . . . 215
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 128
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 38
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Outlets . . . . . . . . . . . . . . . . . . . . . . . 106
Protection, Battery . . . . . . . . . . . . 145
Retained Accessory (RAP) . . . 172
Seat Adjustment . . . . . . . . . . . . . . . . 54
Windows . . . . . . . . . . . . . . . . . . . . . . . 45
Pregnancy, Using Seat Belts . . . . 66
Privacy Vehicle Data Recording . . . . . . . 319
Program
Courtesy Transportation . . . . . . 313
Proposition 65 Warning,
California . . . . . . . . . . . .214, 233, 276, Back Cover
R
Radio Frequency Statement . . . . 317
Reading Lamps . . . . . . . . . . . . . . . . . 143
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 60
Rear Vision Camera (RVC) . . . . . 192
Rearview Mirrors . . . . . . . . . . . . . . . . 45 Rearview Mirrors (cont'd)
Automatic Dimming . . . . . . . . . . . . . 45
Reclining Seatbacks . . . . . . . . . . . . . 55
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 301
Records Maintenance . . . . . . . . . . . . . . . . . . 303
Recreational Vehicle Towing . . . . 279
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 311
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 28
Remote Vehicle Start . . . . . . . . . . . . 34
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 80
Maintenance . . . . . . . . . . . . . . . . . . 302
Replacing Airbag System . . . . . . . . 80
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 93
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 68
Reporting Safety Defects Canadian Government . . . . . . . . 318
General Motors . . . . . . . . . . . . . . . 318
U.S. Government . . . . . . . . . . . . . 318
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 86 Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 172
Reverse Tilt Mirrors . . . . . . . . . . . . . . 44
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 160
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 311
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 47
Rotation, Tires . . . . . . . . . . . . . . . . . . 262
Routing, Engine Drive Belt . . . . . . 306
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 174
S
Safety Defects ReportingCanadian Government . . . . . . . . 318
General Motors . . . . . . . . . . . . . . . 318
U.S. Government . . . . . . . . . . . . . 318
Safety Locks . . . . . . . . . . . . . . . . . . . . . 39
Safety System Check . . . . . . . . . . . . 67
Scheduling Appointments . . . . . . . 313
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 62 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Extender . . . . . . . . . . . . . . . . . . . . . . . . 67
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 63
Lap-Shoulder Belt . . . . . . . . . . . . . . 64
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Index 341
Seat Belts (cont'd)Reminders . . . . . . . . . . . . . . . . . . . . .115
Replacing after a Crash . . . . . . . . 68
Use During Pregnancy . . . . . . . . . . 66
Seats Adjustment, Front . . . . . . . . . . . . . . . 53
Head Restraints . . . . . . . . . . . . . . . . 50
Heated and Ventilated Front . . . . 59
Lumbar Adjustment, Front . . . . . . 55
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 56
Power Adjustment, Front . . . . . . . 54
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Reclining Seatbacks . . . . . . . . . . . . 55
Securing Child Restraints . . . . 94, 96
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124
OnStar . . . . . . . . . . . . . . . . . . . . . . . 323
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 41
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 41
Service . . . . . . . . . . . . . . . . . . . . . . . . . 155 Accessories andModifications . . . . . . . . . . . . . . . . 215
Climate Control System . . . . . . . 147
Doing Your Own Work . . . . . . . . 215
Maintenance Records . . . . . . . . 303
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 291
Parts Identification Label . . . . . 304 Service (cont'd)
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 316
Scheduling Appointments . . . . . 313
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 120
Services Special Application . . . . . . . . . . . 298
Servicing the Airbag . . . . . . . . . . . . . 79
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 235
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 172
Out of Park . . . . . . . . . . . . . . . . . . . 173
Side Blind Zone Alert (SBZA) . . . 198
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 142
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 275
Special Application Services . . . . 298
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 305
Speedometer . . . . . . . . . . . . . . . . . . . 113
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 122
Start Assist, Hill . . . . . . . . . . . . . . . . . 180
Start Vehicle, Remote . . . . . . . . . . . 34 Starter Switch Check . . . . . . . . . . . 234
Starting the Engine . . . . . . . . . . . . . 169
Steering . . . . . . . . . . . . . . . . . . . . . . . . 159
Heated Wheel . . . . . . . . . . . . . . . . 104
Wheel Adjustment . . . . . . . . . . . . 104
Wheel Controls . . . . . . . . . . . . . . . 104
Stoplamps and Back-up Lamps
Bulb Replacement . . . . . . . . . . . . 240
Storage Areas Cargo ManagementSystem . . . . . . . . . . . . . . . . . . . . . . 101
Center Console . . . . . . . . . . . . . . . 100
Convenience Net . . . . . . . . . . . . . 102
Glove Box . . . . . . . . . . . . . . . . . . . . 100
Instrument Panel . . . . . . . . . . . . . . . 99
Umbrella . . . . . . . . . . . . . . . . . . . . . . 101
Storage Compartments . . . . . . . . . . 99
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 163
Summer Tires . . . . . . . . . . . . . . . . . . 250
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 47
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 195
Infotainment . . . . . . . . . . . . . 146, 320