
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
324 OnStar
2. Say“Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
OnStar 325
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
For myChevrolet mobile app
information and compatibility, see
my.chevrolet.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
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326 OnStar
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply. Advanced
Diagnostics requires an active
OnStar paid service plan, e-mail
address on file, and enrollment in
Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly
reports of the vehicle’s health.
Or press
Qto have an Advisor
initiate a remote diagnostic
report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Index 335
Child Restraints (cont'd)Systems . . . . . . . . . . . . . . . . . . . . . . . . 85
Circuit Breakers . . . . . . . . . . . . . . . . 243
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 281
Interior Care . . . . . . . . . . . . . . . . . . 286
Climate Control Systems . . . . . . . 147 Air Conditioning . . . . . . . . . . . . . . 147
Dual Automatic . . . . . . . . . . . . . . . 150
Heating . . . . . . . . . . . . . . . . . . . . . . . 147
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Cluster, Instrument . . . . . . . . . . . . . 110
Collision Damage Repair . . . . . . . 314
Compact Spare Tire . . . . . . . . . . . . 275
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 99
Compass . . . . . . . . . . . . . . . . . . . . . . . 106
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . 324
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 181
Control of a Vehicle . . . . . . . . . . . . . 158
Convenience Net . . . . . . . . . . . . . . . 102
Convex Mirrors . . . . . . . . . . . . . . . . . . 43
Coolant
Engine Temperature Gauge . . .115
Cooling . . . . . . . . . . . . . . . . . . . . 147, 150 Cooling System . . . . . . . . . . . . . . . . . 225
Courtesy Lamps . . . . . . . . . . . . . . . . 142
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 313
Cruise Control . . . . . . . . . . . . . . . . . . 182 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Cruise Control, Adaptive . . . . . . . . 184
Cupholders . . . . . . . . . . . . . . . . . . . . . 100
Customer Assistance . . . . . . . . . . . 310
Offices . . . . . . . . . . . . . . . . . . . . . . . . 309
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 310
Customer Information Service PublicationsOrdering Information . . . . . . . . 316
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 307
D
Damage Repair, Collision . . . . . . . 314
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 320
OnStar . . . . . . . . . . . . . . . . . . . . . . . 320
Data Recorders, Event . . . . . . . . . 319
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 140
Defensive Driving . . . . . . . . . . . . . . . 158 Delayed Locking . . . . . . . . . . . . . . . . . 38
Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . 326
Distracted Driving . . . . . . . . . . . . . . . 157
Dome Lamps . . . . . . . . . . . . . . . . . . . 143
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 125
Delayed Locking . . . . . . . . . . . . . . . . 38
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Locks . . . . . . . . . . . . . . . . . . . . 38
Drive Belt Routing, Engine . . . . . . 306
Driver Assistance Systems . . . . . 192
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 125
Driving Assistance Systems . . . . . . . . . . 195
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 206
Defensive . . . . . . . . . . . . . . . . . . . . . 158
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 158
For Better Fuel Economy . . . . . . . 26
Hill and Mountain Roads . . . . . . 161
If the Vehicle is Stuck . . . . . . . . . 163
Loss of Control . . . . . . . . . . . . . . . 160
Off-Road Recovery . . . . . . . . . . . 159
Vehicle Load Limits . . . . . . . . . . . 163
Wet Roads . . . . . . . . . . . . . . . . . . . 160
Winter . . . . . . . . . . . . . . . . . . . . . . . . 162

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2018 - CRC - 8/22/17
Index 337
FusesEngine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 243
Fuses and Circuit Breakers . . . 243
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 246
G
Garage Door Opener . . . . . . . . . . . 135Programming . . . . . . . . . . . . . . . . . 135
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 236
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . .115
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Odometer . . . . . . . . . . . . . . . . . . . . . .113
Speedometer . . . . . . . . . . . . . . . . . .113
Tachometer . . . . . . . . . . . . . . . . . . . .113
Trip Odometer . . . . . . . . . . . . . . . . .113
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 109
General Information Service and Maintenance . . . . . 291
Towing . . . . . . . . . . . . . . . . . . . . . . . . 206
Vehicle Care . . . . . . . . . . . . . . . . . . 214
Glove Box . . . . . . . . . . . . . . . . . . . . . . 100
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 311
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 238
Hazard Warning Flashers . . . . . . . 141
Head Restraints . . . . . . . . . . . . . . . . . 50
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 237
Automatic . . . . . . . . . . . . . . . . . . . . . 141
Bulb Replacement . . . . . . . . . . . . 238
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 140
Flash-to-Pass . . . . . . . . . . . . . . . . . 140
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 238
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 238
High-Beam On Light . . . . . . . . . . 124
High/Low Beam Changer . . . . . 140
Lamps On Reminder . . . . . . . . . 124
Heated Steering Wheel . . . . . . . . . . . . . . . 104
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Heated Mirrors . . . . . . . . . . . . . . . . . . . 44
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 171
Heating . . . . . . . . . . . . . . . . . . . . 147, 150 High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 242
High-Beam On Light . . . . . . . . . . . . 124
High-Speed Operation . . . . . . . . . . 258
Hill and Mountain Roads . . . . . . . . 161
Hill Start Assist (HSA) . . . . . . . . . . 180
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 63
HVAC . . . . . . . . . . . . . . . . . . . . . . 147, 150
I
Ignition Positions . . . . . . . . . . . . . . . 167
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 42
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 121
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 82
Infotainment . . . . . . . . . . . . . . . . . . . . 146
Infotainment System . . . . . . . . . . . . 320
Instrument Cluster . . . . . . . . . . . . . . 110
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 99
Interior Rearview Mirrors . . . . . . . . . 45
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2

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Index 341
Seat Belts (cont'd)Reminders . . . . . . . . . . . . . . . . . . . . .115
Replacing after a Crash . . . . . . . . 68
Use During Pregnancy . . . . . . . . . . 66
Seats Adjustment, Front . . . . . . . . . . . . . . . 53
Head Restraints . . . . . . . . . . . . . . . . 50
Heated and Ventilated Front . . . . 59
Lumbar Adjustment, Front . . . . . . 55
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 56
Power Adjustment, Front . . . . . . . 54
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Reclining Seatbacks . . . . . . . . . . . . 55
Securing Child Restraints . . . . 94, 96
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124
OnStar . . . . . . . . . . . . . . . . . . . . . . . 323
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 41
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 41
Service . . . . . . . . . . . . . . . . . . . . . . . . . 155 Accessories andModifications . . . . . . . . . . . . . . . . 215
Climate Control System . . . . . . . 147
Doing Your Own Work . . . . . . . . 215
Maintenance Records . . . . . . . . 303
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 291
Parts Identification Label . . . . . 304 Service (cont'd)
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 316
Scheduling Appointments . . . . . 313
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 120
Services Special Application . . . . . . . . . . . 298
Servicing the Airbag . . . . . . . . . . . . . 79
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 235
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 172
Out of Park . . . . . . . . . . . . . . . . . . . 173
Side Blind Zone Alert (SBZA) . . . 198
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 142
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 275
Special Application Services . . . . 298
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 305
Speedometer . . . . . . . . . . . . . . . . . . . 113
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 122
Start Assist, Hill . . . . . . . . . . . . . . . . . 180
Start Vehicle, Remote . . . . . . . . . . . 34 Starter Switch Check . . . . . . . . . . . 234
Starting the Engine . . . . . . . . . . . . . 169
Steering . . . . . . . . . . . . . . . . . . . . . . . . 159
Heated Wheel . . . . . . . . . . . . . . . . 104
Wheel Adjustment . . . . . . . . . . . . 104
Wheel Controls . . . . . . . . . . . . . . . 104
Stoplamps and Back-up Lamps
Bulb Replacement . . . . . . . . . . . . 240
Storage Areas Cargo ManagementSystem . . . . . . . . . . . . . . . . . . . . . . 101
Center Console . . . . . . . . . . . . . . . 100
Convenience Net . . . . . . . . . . . . . 102
Glove Box . . . . . . . . . . . . . . . . . . . . 100
Instrument Panel . . . . . . . . . . . . . . . 99
Umbrella . . . . . . . . . . . . . . . . . . . . . . 101
Storage Compartments . . . . . . . . . . 99
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 163
Summer Tires . . . . . . . . . . . . . . . . . . 250
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 47
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 195
Infotainment . . . . . . . . . . . . . 146, 320