
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Driving and Operating 197
If your vehicle is equipped with
Adaptive Cruise Control (ACC),
changing the FCA timing setting
automatically changes the following
gap setting (Far, Medium, or Near).
Unnecessary Alerts
FCA may provide unnecessary
alerts for turning vehicles, vehicles
in other lanes, objects that are not
vehicles, or shadows. These alerts
are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to
operate properly, cleaning the
outside of the windshield in front of
the camera sensor behind the
rearview mirror, and cleaning the
front of the vehicle where radar
sensors are located, may correct
the issue.
Forward Automatic
Braking (FAB)
If the vehicle has Adaptive Cruise
Control (ACC), it also has FAB.
When the system detects a vehicleahead in your path that is traveling
in the same direction that you may
be about to crash into, it can
automatically brake the vehicle. This
can help avoid or lessen the
severity of crashes when driving in a
forward gear. Depending on the
situation, the vehicle may
automatically brake moderately or
hard. This forward automatic
braking can only occur if a vehicle is
detected. This is shown by the FCA
vehicle ahead indicator being lit.
See
Forward Collision Alert (FCA)
System 0195.
The system works when driving in a
forward gear between 10 km/h
(6 mph) and 180 km/h (112 mph) for
moving vehicles, or between
10 km/h (6 mph) and 55 km/h
(34 mph) for stationary vehicles.
It can detect vehicles up to
approximately 60 m (197 ft).
{Warning
FAB is an emergency crash
preparation feature and is not
designed to avoid crashes. Do
not rely on FAB to brake the
vehicle. FAB will not brake
outside of its operating speed
range and only responds to
detected vehicles.
FAB may not: . Detect a vehicle ahead on
winding or hilly roads.
. Detect all vehicles,
especially vehicles with a
trailer, tractors, muddy
vehicles, etc.
. Detect a vehicle when
weather limits visibility, such
as in fog, rain, or snow.
. Detect a vehicle ahead if it
is partially blocked by
pedestrians or other objects.
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
198 Driving and Operating
Warning (Continued)
Complete attention is always
required while driving, and you
should be ready to take action
and apply the brakes and/or steer
the vehicle to avoid crashes.
FAB may slow the vehicle to a
complete stop to try to avoid a
potential crash. If this happens, FAB
may engage the Electric Parking
Brake (EPB) to hold the vehicle at a
stop. Release EPB or firmly press
the accelerator pedal.
{Warning
FAB may automatically brake the
vehicle suddenly in situations
where it is unexpected and
undesired. It could respond to a
turning vehicle ahead, guardrails,
signs, and other non-moving
objects. To override FAB, firmly
press the accelerator pedal, if it is
safe to do so. FAB can be disabled through
vehicle personalization. See
“Collision/Detection Systems”
under
Vehicle Personalization 0128.
{Warning
Using FAB while towing a trailer
could cause you to lose control of
the vehicle and crash. Turn the
system to Off when towing a
trailer.
Side Blind Zone
Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists
drivers with avoiding crashes that
occur with moving vehicles in the
side blind zone (or spot) areas.
When the vehicle is in a forward
gear, the left or right side mirror
display will light up if a moving
vehicle is detected in that blind
zone. If the turn signal is activated
and a vehicle is also detected on
the same side, the display will flash
as an extra warning not to change lanes. Since this system is part of
the Lane Change Alert (LCA)
system, read the entire LCA section
before using this feature.
Lane Change Alert (LCA)
If equipped, the LCA system is a
lane-changing aid that assists
drivers with avoiding lane change
crashes that occur with moving
vehicles in the side blind zone (or
spot) areas or with vehicles rapidly
approaching these areas from
behind. The LCA warning display
will light up in the corresponding
outside side mirror and will flash if
the turn signal is on.
{Warning
LCA does not alert the driver to
vehicles outside of the system
detection zones, pedestrians,
bicyclists, or animals. It may not
provide alerts when changing
lanes under all driving conditions.
Failure to use proper care when
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Driving and Operating 199
Warning (Continued)
changing lanes may result in
injury, death, or vehicle damage.
Before making a lane change,
always check mirrors, glance over
your shoulder, and use the turn
signals.
LCA Detection Zones
1. SBZA Detection Zone
2. LCA Detection Zone
The LCA sensor covers a zone of
approximately one lane over from
both sides of the vehicle, or 3.5 m
(11 ft). The height of the zone is
approximately between 0.5 m (1.5 ft)
and 2 m (6 ft) off the ground. The Side Blind Zone Alert (SBZA)
warning area starts at approximately
the middle of the vehicle and goes
back 5 m (16 ft). Drivers are also
warned of vehicles rapidly
approaching from up to 25 m (82 ft)
behind the vehicle.
How the System Works
The LCA symbol lights up in the
side mirrors when the system
detects a moving vehicle in the next
lane over that is in the side blind
zone or rapidly approaching that
zone from behind. A lit LCA symbol
indicates it may be unsafe to
change lanes. Before making a lane
change, check the LCA display,
check mirrors, glance over your
shoulder, and use the turn signals.
Left Side Mirror
DisplayRight Side Mirror Display When the vehicle is started, both
outside mirror LCA displays will
briefly come on to indicate the
system is operating. When the
vehicle is in a forward gear, the left
or right side mirror display will light
up if a moving vehicle is detected in
the next lane over in that blind zone
or rapidly approaching that zone.
If the turn signal is activated in the
same direction as a detected
vehicle, this display will flash as an
extra warning not to change lanes.
LCA can be disabled through
vehicle personalization. See
“Collision/Detection Systems”
under
Vehicle Personalization 0128.
If LCA is disabled by the driver, the
LCA mirror displays will not light up.
When the System Does Not
Seem to Work Properly
The LCA system requires some
driving for the system to calibrate to
maximum performance. This
calibration may occur more quickly if
the vehicle is driven on a straight
highway road with traffic and
roadside objects (e.g., guardrails,

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
200 Driving and Operating
barriers). During a trip, the LCA
system is not operational until the
vehicle first reaches a speed of
24 km/h (15 mph).
LCA displays may not come on
when passing a vehicle quickly, for
a stopped vehicle, or when towing a
trailer. The LCA detection zones
that extend back from the side of
the vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer. LCA may alert to objects
attached to the vehicle, such as a
trailer, bicycle, or object extending
out to either side of the vehicle.
Attached objects may also interfere
with the detection of vehicles. This
is normal system operation; the
vehicle does not need service.
LCA may not always alert the driver
to vehicles in the next lane over,
especially in wet conditions or when
driving on sharp curves. The system
does not need to be serviced. The
system may light up due to
guardrails, signs, trees, shrubs, andother non-moving objects. This is
normal system operation; the
vehicle does not need service.
LCA may not operate when the LCA
sensors in the left or right corners of
the rear bumper are covered with
mud, dirt, snow, ice, or slush, or in
heavy rainstorms. For cleaning
instructions, see "Washing the
Vehicle" under
Exterior Care0281.
If the DIC still displays the system
unavailable message after cleaning
both sides of the vehicle toward the
rear corners of the vehicle, see your
dealer.
If the LCA displays do not light up
when moving vehicles are in the
side blind zone or rapidly
approaching this zone and the
system is clean, the system may
need service. Take the vehicle to
your dealer.
When LCA is disabled for any
reason other than the driver turning
it off, the Lane Change Alert On
option will not be available on the
personalization menu.Radio Frequency Information
See Radio Frequency Statement
0 317.
Lane Departure
Warning (LDW)
If equipped, LDW may help avoid
crashes due to unintentional lane
departures. It may provide an alert if
the vehicle is crossing a lane
without using a turn signal in that
direction. LDW uses a camera
sensor to detect the lane markings
at speeds of 56 km/h (35 mph) or
greater.
{Warning
The LDW system does not steer
the vehicle. The LDW system
may not:
. Provide enough time to
avoid a crash.
. Detect lane markings under
poor weather or visibility
conditions. This can occur if
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Driving and Operating 201
Warning (Continued)
the windshield or
headlamps are blocked by
dirt, snow, or ice; if they are
not in proper condition; or if
the sun shines directly into
the camera.
. Detect road edges.
. Detect lanes on winding or
hilly roads.
If LDW only detects lane
markings on one side of the road,
it will only warn you when
departing the lane on the side
where it has detected a lane
marking. Always keep your
attention on the road and
maintain proper vehicle position
within the lane, or vehicle
damage, injury, or death could
occur. Always keep the
windshield, headlamps, and
camera sensors clean and in
good repair. Do not use LDW in
bad weather conditions.
How the System Works
The LDW camera sensor is on the
windshield ahead of the rearview
mirror.
To turn LDW on and off, press
@on
the instrument panel to the left of
the steering wheel. The control
indicator will light when LDW is on.
When LDW is on,@is green if
LDW is available to warn of a lane
departure. If the vehicle crosses a
detected lane marking without using
the turn signal in that direction,
@
changes to amber and flashes.
Additionally, there will be three
beeps on the right or left, depending
on the lane departure direction.
When the System Does Not
Seem to Work Properly
The system may not detect lanes as
well when there are:
. Close vehicles ahead.
. Sudden lighting changes, such
as when driving through tunnels.
. Banked roads.
If the LDW system is not functioning
properly when lane markings are
clearly visible, cleaning the
windshield may help.
LDW alerts may occur due to tar
marks, shadows, cracks in the road,
temporary or construction lane
markings, or other road
imperfections. This is normal system
operation; the vehicle does not need
service. Turn LDW off if these
conditions continue.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
250 Vehicle Care
Winter Tires
This vehicle was not originally
equipped with winter tires. Winter
tires are designed for increased
traction on snow and ice-covered
roads. Consider installing winter
tires on the vehicle if frequent
driving on ice or snow covered
roads is expected. See your dealer
for details regarding winter tire
availability and proper tire selection.
Also, seeBuying New Tires 0264.
With winter tires, there may be
decreased dry road traction,
increased road noise, and shorter
tread life. After changing to winter
tires, be alert for changes in vehicle
handling and braking.
If using winter tires:
. Use tires of the same brand and
tread type on all four wheel
positions.
. Use only radial ply tires of the
same size, load range, and
speed rating as the original
equipment tires. Winter tires with the same speed
rating as the original equipment tires
may not be available for H, V, W, Y,
and ZR speed rated tires. If winter
tires with a lower speed rating are
chosen, never exceed the tire's
maximum speed capability.
Low-Profile Tires
If the vehicle has P245/45R19 or
P245/40R20 size tires, they are
classified as low-profile tires.
Caution
Low-profile tires are more
susceptible to damage from road
hazards or curb impact than
standard profile tires. Tire and/or
wheel assembly damage can
occur when coming into contact
with road hazards like potholes,
or sharp edged objects, or when
sliding into a curb. The warranty
does not cover this type of
damage. Keep tires set to the
correct inflation pressure and (Continued)
Caution (Continued)
when possible, avoid contact with
curbs, potholes, and other road
hazards.
Summer Tires
This vehicle may come with high
performance summer tires. These
tires have a special tread and
compound that are optimized for
maximum dry and wet road
performance. This special tread and
compound will have decreased
performance in cold climates, and
on ice and snow. It is recommended
that winter tires be installed on the
vehicle if frequent driving at
temperatures below approximately
5 °C (40 °F) or on ice or snow
covered roads is expected. See
Winter Tires0250.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
310 Customer Information
Canada
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:
Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 304.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
322 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance. .
Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.