2018 CHEVROLET IMPALA towing

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
210 Driving and Operating
Weight of the Trailer Tongue
The tongue load (1) of any trailer is
an important weight to measure
because it affects the total gross
weight of the vehicle. The Gross
Vehicle Weight (GVW) includes the
curb weight of the vehicle, any
cargo carried in it, and the people
who will be riding in the vehicle.
If there are a lot of options,
equipment, passengers, or cargo in
the vehicle, it will reduce the tongue
weight the vehicle can carry, which
will also reduce the trailer weight the
vehicle can tow. If towing a trailer,
the tongue load must be added to
the GVW because the vehicle will
be carrying that weight, too. See
Vehicle Load Limits0163.
In general, trailer tongue weight (1)
should be 10–15% of the total
loaded trailer weight (2). Some
specific trailer types, such as boat
trailers, fall outside of this range.
Refer to the trailer owner ’s manual
for the recommended trailer tongue
weight. In all cases, do not exceed
the maximum loads for the vehicle
series and hitch type.
After loading the trailer, weigh the
trailer and then the tongue,
separately, to see if the weights are
proper. If they are not, adjustments
might be made by moving some
items around in the trailer.
Total Weight on Your Vehicle's
Tires
Be sure the vehicle's tires are
inflated to the upper limit for cold
tires. These numbers can be found
on the Tire and Loading Information
label. See Vehicle Load Limits
0 163. Make sure not to go over the
GVW limit for the vehicle, including
the weight of the trailer tongue.
Towing Equipment
Hitches
Use the correct hitch equipment.
See your dealer or a hitch dealer for
assistance.
. The rear bumper on the vehicle
is not intended for hitches. Do
not attach rental hitches or other
bumper-type hitches to it. Use
only a frame-mounted hitch that
does not attach to the bumper.
. Will any holes be made in the
body of the vehicle when the
trailer hitch is installed? If so,
seal the holes when the hitch is
removed. If the holes are not

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
214 Vehicle Care
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 266
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 267
Wheel Replacement . . . . . . . . . . 268
Tire Chains . . . . . . . . . . . . . . . . . . . 268
If a Tire Goes Flat . . . . . . . . . . . . 269
Tire Changing . . . . . . . . . . . . . . . . 270
Compact Spare Tire . . . . . . . . . . 275
Jump Starting
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . 276
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 279
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 279
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 281
Interior Care . . . . . . . . . . . . . . . . . . 286
Floor Mats . . . . . . . . . . . . . . . . . . . . 289
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0233
and Jump Starting - North America
0 276 and the back cover.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
230 Vehicle Care
SeeOverheated Engine Protection
Operating Mode 0230 for
information on driving to a safe
place in an emergency.
If No Steam Is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem might not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
. Climbs a long hill on a hot day.
. Stops after high-speed driving.
. Idles for long periods in traffic.
. Tows a trailer.
If the overheat warning displays with
no sign of steam:
1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the
highest fan speed. Open the
windows as necessary. 3. When it is safe to do so, pull off
the road, shift to P (Park) or
N (Neutral), and let the
engine idle.
If the coolant temperature gauge is
no longer in the overheat zone, the
vehicle can be driven. Continue to
drive the vehicle slowly for about
10 minutes. Keep a safe vehicle
distance from the vehicle in front.
If the warning does not come back
on, continue to drive normally and
have the cooling system checked
for proper fill and function.
If the warning continues, pull over,
stop, and park the vehicle
right away.
If there is no sign of steam, idle the
engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, see Overheated
Engine Protection Operating Mode
0 230.
Overheated Engine
Protection
Operating Mode
This emergency operating mode
allows the vehicle to be driven to a
safe place in an emergency
situation. If an overheated engine
condition exists, an overheat
protection mode which alternates
firing groups of cylinders helps
prevent engine damage. In this
mode, there is significant loss in
power and engine performance.
The engine coolant temperature
gauge indicates if an overheat
condition exists. Driving extended
distances and/or towing a trailer in
the overheat protection mode
should be avoided.
Washer Fluid
What to Use
When windshield washer fluid is
needed, be sure to read the
manufacturer's instructions before
use. If operating the vehicle in an
area where the temperature may fall

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Vehicle Care 279
Caution (Continued)
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Do not lash or hook to
suspension components. Use the
proper straps around the tires to
secure the vehicle.
Have the vehicle towed on a wheel
lift tow truck or flatbed car carrier.
If a wheel lift tow truck is used, the
drive wheels cannot contact the
road while the vehicle is being
towed. A wheel dolly must be used
to lift all drive wheels off the ground.
The vehicle is equipped with
specific attachment points to be
used by the towing provider. These
holes may be used to pull the
vehicle from a flat road surface onto
the flatbed tow truck.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle –such as behind a motor
home. The two most common types

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
280 Vehicle Care
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Here are some important things to
consider before recreational vehicle
towing:
.What is the towing capacity of
the towing vehicle? Be sure to
read the tow vehicle
manufacturer's
recommendations.
. How far will the vehicle be
towed? Some vehicles have
restrictions on how far and how
long they can tow.
. Does the vehicle have the
proper towing equipment? See
your dealer or trailering
professional for additional advice
and equipment
recommendations. .
Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would
not be covered by the vehicle
warranty. If using a shield, only
use one that attaches to the
towing vehicle.
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Vehicle Care 281
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used. See
“Dolly Towing”following.
Dolly Towing
Tow the vehicle with the two rear
wheels on the ground and the front
wheels on a dolly.
To tow the vehicle with two wheels
on the ground and a dolly:
1. Put the front wheels on a dolly.
2. Put the shift lever in P (Park).
3. Secure the vehicle to the dolly.
Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0301.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
292 Service and Maintenance
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 163.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Fuel 0202.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart. The Additional Required Services -
Severe are for vehicles that are:
.
Mainly driven in heavy city traffic
in hot weather
. Mainly driven in hilly or
mountainous terrain
. Frequently towing a trailer
. Used for high speed or
competitive driving
. Used for taxi, police, or delivery
service
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to (Continued)
Warning (Continued)
have a trained technician do the
work. SeeDoing Your Own
Service Work 0215.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
312 Customer Information
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.