Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Driving and Operating 185
direction. If no vehicle is detected in
your path, ACC works like regular
cruise control. ACC uses a radar
sensor. SeeRadio Frequency
Statement 0317.
If a vehicle is detected in your path,
ACC can apply acceleration or
limited, moderate braking to
maintain the selected following gap.
To disengage ACC, apply the brake.
If ACC is controlling your vehicle
speed when the Traction Control
System (TCS) or StabiliTrak System
activates, the ACC may
automatically disengage. When road
conditions allow ACC to be safely
used, the ACC can be turned back
on. If TCS or StabiliTrak have been
disabled, the ACC will not engage.
See Traction Control/Electronic
Stability Control 0181.
{Warning
ACC has limited braking ability
and may not have time to slow
the vehicle down enough to avoid
a collision with another vehicle
(Continued)
Warning (Continued)
you are following. This can occur
when vehicles suddenly slow or
stop ahead, or enter your lane.
Also see“Alerting the Driver” in
this section. Complete attention is
always required while driving and
you should be ready to take
action and apply the brakes. See
Defensive Driving 0158.
{Warning
ACC will not detect or brake for
children, pedestrians, animals,
or other objects.
Do not use ACC when:
. On winding and hilly roads
or when the sensors are
blocked by snow, ice, or dirt.
The system may not detect
a vehicle ahead. Keep the
entire front of the vehicle
clean.
(Continued)
Warning (Continued)
.Visibility is low, such as in
fog, rain, or snow
conditions. ACC
performance is limited under
these conditions.
. On slippery roads where
fast changes in tire traction
can cause excessive
wheel slip.
]:Press to turn the system on or
off. A white Adaptive Cruise Control
indicator comes on.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
200 Driving and Operating
barriers). During a trip, the LCA
system is not operational until the
vehicle first reaches a speed of
24 km/h (15 mph).
LCA displays may not come on
when passing a vehicle quickly, for
a stopped vehicle, or when towing a
trailer. The LCA detection zones
that extend back from the side of
the vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer. LCA may alert to objects
attached to the vehicle, such as a
trailer, bicycle, or object extending
out to either side of the vehicle.
Attached objects may also interfere
with the detection of vehicles. This
is normal system operation; the
vehicle does not need service.
LCA may not always alert the driver
to vehicles in the next lane over,
especially in wet conditions or when
driving on sharp curves. The system
does not need to be serviced. The
system may light up due to
guardrails, signs, trees, shrubs, andother non-moving objects. This is
normal system operation; the
vehicle does not need service.
LCA may not operate when the LCA
sensors in the left or right corners of
the rear bumper are covered with
mud, dirt, snow, ice, or slush, or in
heavy rainstorms. For cleaning
instructions, see "Washing the
Vehicle" under
Exterior Care0281.
If the DIC still displays the system
unavailable message after cleaning
both sides of the vehicle toward the
rear corners of the vehicle, see your
dealer.
If the LCA displays do not light up
when moving vehicles are in the
side blind zone or rapidly
approaching this zone and the
system is clean, the system may
need service. Take the vehicle to
your dealer.
When LCA is disabled for any
reason other than the driver turning
it off, the Lane Change Alert On
option will not be available on the
personalization menu.Radio Frequency Information
See Radio Frequency Statement
0 317.
Lane Departure
Warning (LDW)
If equipped, LDW may help avoid
crashes due to unintentional lane
departures. It may provide an alert if
the vehicle is crossing a lane
without using a turn signal in that
direction. LDW uses a camera
sensor to detect the lane markings
at speeds of 56 km/h (35 mph) or
greater.
{Warning
The LDW system does not steer
the vehicle. The LDW system
may not:
. Provide enough time to
avoid a crash.
. Detect lane markings under
poor weather or visibility
conditions. This can occur if
(Continued)
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Vehicle Care 247
To access the fuses on vehicles not
equipped with a storage bin:1. Pull the lower edge of the cover rearward. The clips on
the lower edge will release,
and the upper edge will fall
away from the instrument
panel.
2. To replace the cover, hook the upper edge of the cover on the
instrument panel, and swing
the lower edge of the cover into
place.
3. Press the lower edge of the cover until the clips engage.
Instrument Panel Fuse Block
The vehicle may not be equipped
with all of the fuses, relays, and
features shown. Mini Fuses Usage
1 Wireless charging
2 Rear stoplamps/ Courtesy lamps/
Reverse lamps/Shift
lock solenoid/Puddle
lamps
3 LED indicator light
4 Radio Mini Fuses Usage
5 Cluster/Auxiliary jack/HMI/USB/Radio
display/CD player
6 Console power outlet
7 Rear console power outlet
8 Trunk release/Brake pedal apply/Keyless
start indicators/
Hazard switch
illumination/CHMSL/
Brake relay/
Sidemarker lamps/
Washer relay/Run/
Crank relay
9 Trunk lamp/Right low-beam headlamp/
DRL/Right front turn
lamp/Right rear
parking lamp/
Stoplamp
10 Door unlock 11 Front HVAC blower
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
258 Vehicle Care
Tire Pressure for
High-Speed Operation
{Warning
Driving at high speeds, 160 km/h
(100 mph) or higher, puts
additional strain on tires.
Sustained high-speed driving
causes excessive heat buildup
and can cause sudden tire failure.
This could cause a crash, and
you or others could be killed.
Some high-speed rated tires
require inflation pressure
adjustment for high-speed
operation. When speed limits and
road conditions allow the vehicle
to be driven at high speeds, make
sure the tires are rated for
high-speed operation, are in
excellent condition, and are set to
the correct cold tire inflation
pressure for the vehicle load.
Vehicles with P245/45R19 and
P245/40R20 size tires require
inflation pressure adjustment when driving the vehicle at speeds of
160 km/h (100 mph) or higher. Set
the cold inflation pressure to
270 kPa (39 psi).
Return the tires to the
recommended cold tire inflation
pressure when high-speed driving
has ended.
See
Vehicle Load Limits 0163 and
Tire Pressure 0256.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your tires and
transmit tire pressure readings to a
receiver located in the vehicle.
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low tire
pressure telltale when one or more
of your tires is significantly
under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on a
significantly under-inflated tire
causes the tire to overheat and can
lead to tire failure. Under-inflation
also reduces fuel efficiency and tire
tread life, and may affect the
vehicle's handling and stopping
ability.
Please note that the TPMS is not a
substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under-inflation has
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Vehicle Care 259
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start-ups as
long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement oralternate tires and wheels allow the
TPMS to continue to function
properly.
See
Tire Pressure Monitor
Operation 0259.
See Radio Frequency Statement
0 317.
Tire Pressure Monitor
Operation
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS is designed to warn the
driver when a low tire pressure
condition exists. TPMS sensors are
mounted onto each tire and wheel
assembly, excluding the spare tire
and wheel assembly. The TPMS
sensors monitor the air pressure in
the tires and transmit the tire
pressure readings to a receiver
located in the vehicle.
When a low tire pressure condition
is detected, the TPMS illuminates
the low tire pressure warning light
located on the instrument cluster.
If the warning light comes on, stop
as soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See Vehicle Load
Limits 0163.
A message to check the pressure in
a specific tire displays in the Driver
Information Center (DIC). The low
tire pressure warning light and the
DIC warning message come on at
each ignition cycle until the tires are
inflated to the correct inflation
pressure. Using the DIC, tire
pressure levels can be viewed. For
additional information and details
about the DIC operation and
displays see Driver Information
Center (DIC) 0125.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Vehicle Care 261
the sensor matching process is
performed successfully. See
your dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0264.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly it cannot detect or signal a
low tire pressure condition. See
your dealer for service if the TPMS
malfunction light and DIC message
comes on and stays on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or more of the TPMS sensors. The
TPMS sensor matching process
should also be performed after
replacing a spare tire with a road
tire containing the TPMS sensor.
The malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions,
using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool. A TPMS
relearn tool can also be purchased.
See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Place the vehicle in Service Mode. See Ignition Positions
0 167.
3. Make sure the Tire Pressure info page option is turned on.
The info pages on the DIC can
be turned on and off through
the Settings menu. See Driver
Information Center (DIC) 0125.
4. Use the DIC controls on the right side of the steering wheel
to scroll to the Tire Pressure
screen under the DIC
info page.
5. Press and hold
Vin the center
of the DIC controls.
The horn sounds twice to
signal the receiver is in relearn
mode and the TIRE
LEARNING ACTIVE message
displays on the DIC screen.
6. Start with the driver side front tire.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
288 Vehicle Care
2. Remove excess moisture bygently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change (Continued)
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Customer Information 307
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 307
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 309
Customer Assistance for Text Telephone (TTY) Users . . . . . 310
Online Owner Center . . . . . . . . . 310
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . 311
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . 311
Scheduling Service Appointments . . . . . . . . . . . . . . . 313
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 313
Collision Damage Repair . . . . . 314
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 316
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 317
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 318
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 318
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 318
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 319
Event Data Recorders . . . . . . . . 319
OnStar . . . . . . . . . . . . . . . . . . . . . . . 320
Infotainment System . . . . . . . . . . 320
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.