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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
310 Customer Information
Canada
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:
Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 304.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
Page 318 of 345

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Customer Information 317
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner’s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 –
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner ’s
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday –Friday
8:00 AM –6:00 PM Eastern Time For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Page 340 of 345

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Index 339
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 303
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 298
Maintenance Schedule . . . . . . . . . 293 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 301
Malfunction Indicator Lamp . . . . . 118
Manual Mode . . . . . . . . . . . . . . . . . . . 177
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 56
Messages Engine Power . . . . . . . . . . . . . . . . 128
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 127
Vehicle Speed . . . . . . . . . . . . . . . . 128
Mirrors Automatic Dimming . . . . . . . . . . . . . 44
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 45
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 43
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 44
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 44
Manual Rearview . . . . . . . . . . . . . . . 45
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Tilt in Reverse . . . . . . . . . . . . . . . . . . 44
Mirrors, Interior Rearview . . . . . . . . 45 Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 258
N
Navigation
OnStar . . . . . . . . . . . . . . . . . . . . . . . 323
Net, Convenience . . . . . . . . . . . . . . 102
New Vehicle Break-In . . . . . . . . . . . 167
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 113
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . 159
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 220
Engine Oil Life System . . . . . . . 222
Pressure Light . . . . . . . . . . . . . . . . 123
Older Children, Restraints . . . . . . . 81
Online Owner Center . . . . . . . . . . . 310
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 320
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 327
OnStar Connections . . . . . . . . . . . . 324
OnStar Diagnostics . . . . . . . . . . . . . 326
OnStar Emergency . . . . . . . . . . . . . 322
OnStar Navigation . . . . . . . . . . . . . . 323
OnStar Overview . . . . . . . . . . . . . . . 321
OnStar Security . . . . . . . . . . . . . . . . 323 Operating Mode
Overheated Engine
Protection . . . . . . . . . . . . . . . . . . . 230
Ordering Service Publications . . . . . . . . . . 316
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 106
Overheated Engine Protection Operating Mode . . . . 230
Overheating, Engine . . . . . . . . . . . . 229
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 172
Shifting Out of . . . . . . . . . . . . . . . . 173
Parking Brake and P (Park)
Mechanism Check . . . . . . . . . . 235
Extended . . . . . . . . . . . . . . . . . . . . . 174
Over Things That Burn . . . . . . . 173
Parking Assist . . . . . . . . . . . . . . . . . . 192
Parking or Backing
Assistance Systems . . . . . . . . . . 192
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 116
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Passenger Sensing System . . . . . 74
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