Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
328 OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 317.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
OnStar 329
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Index 339
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 303
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 298
Maintenance Schedule . . . . . . . . . 293 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 301
Malfunction Indicator Lamp . . . . . 118
Manual Mode . . . . . . . . . . . . . . . . . . . 177
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 56
Messages Engine Power . . . . . . . . . . . . . . . . 128
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 127
Vehicle Speed . . . . . . . . . . . . . . . . 128
Mirrors Automatic Dimming . . . . . . . . . . . . . 44
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 45
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 43
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 44
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 44
Manual Rearview . . . . . . . . . . . . . . . 45
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Tilt in Reverse . . . . . . . . . . . . . . . . . . 44
Mirrors, Interior Rearview . . . . . . . . 45 Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 258
N
Navigation
OnStar . . . . . . . . . . . . . . . . . . . . . . . 323
Net, Convenience . . . . . . . . . . . . . . 102
New Vehicle Break-In . . . . . . . . . . . 167
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 113
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . 159
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 220
Engine Oil Life System . . . . . . . 222
Pressure Light . . . . . . . . . . . . . . . . 123
Older Children, Restraints . . . . . . . 81
Online Owner Center . . . . . . . . . . . 310
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 320
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 327
OnStar Connections . . . . . . . . . . . . 324
OnStar Diagnostics . . . . . . . . . . . . . 326
OnStar Emergency . . . . . . . . . . . . . 322
OnStar Navigation . . . . . . . . . . . . . . 323
OnStar Overview . . . . . . . . . . . . . . . 321
OnStar Security . . . . . . . . . . . . . . . . 323 Operating Mode
Overheated Engine
Protection . . . . . . . . . . . . . . . . . . . 230
Ordering Service Publications . . . . . . . . . . 316
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 106
Overheated Engine Protection Operating Mode . . . . 230
Overheating, Engine . . . . . . . . . . . . 229
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 172
Shifting Out of . . . . . . . . . . . . . . . . 173
Parking Brake and P (Park)
Mechanism Check . . . . . . . . . . 235
Extended . . . . . . . . . . . . . . . . . . . . . 174
Over Things That Burn . . . . . . . 173
Parking Assist . . . . . . . . . . . . . . . . . . 192
Parking or Backing
Assistance Systems . . . . . . . . . . 192
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 116
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Passenger Sensing System . . . . . 74