Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
26 Keys, Doors, and Windows
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key is used for the ignition and
all door locks.
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
If locked out of the vehicle, see
Roadside Assistance Program
0
322.
With an active OnStar service plan,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview 0332.Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 328.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal. .
Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
If equipped, the RKE transmitter
functions work up to 60 m (197 ft)
away from the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 026.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 27
RKE Transmitter with RemoteStart Shown
Q:Press once to lock all doors.
If enabled through the Driver
Information Center (DIC), the
parking lamps flash once to indicate
locking has occurred.
The horn may chirp when
Qis
pressed again within five seconds.
See Vehicle Personalization 0116.
K:Press to unlock the driver door.
If
Kis pressed again within
five seconds, all remaining doors
unlock. The interior lamps come on and
stay on for 20 seconds or until the
ignition is turned on. If enabled
through the DIC, the parking lamps
flash twice to indicate unlocking has
occurred. See
Vehicle
Personalization 0116.
j:Press to unlock only the cargo
doors.
/: If equipped, pressQand then
press and hold
/for at least
four seconds or until the turn signal
lamps flash to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle
Start 028.
L:Press and release to locate
the vehicle. The turn signal lamps
flash and the horn sounds
three times.
Press and hold
Lfor more than
two seconds to sound the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off when the ignition is turned on or
L
is pressed again. The ignition must
be off for the panic alarm to work.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter is
programmed to the vehicle, all
remaining transmitters must also be
programmed. Any lost or stolen
transmitters no longer work once the
new transmitter is programmed.
Each vehicle can have up to
four transmitters programmed to it.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC.
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116 Instruments and Controls
.Brakes
. Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's propulsion power is
reduced. Reduced propulsion power
can affect the vehicle's ability to
accelerate. If this message is on,
but there is no observed reduction
in performance, proceed to your
destination. The performance may
be reduced the next time the vehicle is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Vehicle Speed Messages
SPEED LIMITED TO
XXX KM/H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal,
suspension, Teen Driver if
equipped, or tires.
Vehicle
Personalization
This vehicle may have
customization capabilities that allow
you to program certain features to
one preferred setting. Customization
features can only be programmed to
one setting on the vehicle and
cannot be programmed to a
preferred setting for two different
drivers.
All of the customization options may
not be available on your vehicle.
Only the options available will be
displayed on the DIC.
The default settings for the
customization features were set
when the vehicle left the factory, but
may have been changed from their
default state since then.
The customization preferences are
automatically recalled.
To change customization
preferences, use the following
procedure.
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Vehicle Care 213
Vehicle Care
General Information
General Information . . . . . . . . . . 214
California Proposition65 Warning . . . . . . . . . . . . . . . . . 214
California Perchlorate Materials Requirements . . . . . 215
Accessories and Modifications . . . . . . . . . . . . . . . . 215
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 215
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 216
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 217
Engine Oil . . . . . . . . . . . . . . . . . . . . 220
Engine Oil Life System . . . . . . . 222
Automatic Transmission Fluid (6-Speed Transmission) . . . . . 223
Automatic Transmission Fluid (8-Speed Transmission) . . . . . 226
Engine Air Cleaner/Filter . . . . . . 227
Cooling System . . . . . . . . . . . . . . 229
Engine Overheating . . . . . . . . . . 233
Engine Fan . . . . . . . . . . . . . . . . . . . 234
Power Steering Fluid . . . . . . . . . 235
Washer Fluid . . . . . . . . . . . . . . . . . 235 Brakes . . . . . . . . . . . . . . . . . . . . . . . 236
Brake Fluid . . . . . . . . . . . . . . . . . . . 237
Battery - North America . . . . . . 238
Rear Axle . . . . . . . . . . . . . . . . . . . . 239
Noise Control System . . . . . . . . 240
Starter Switch Check . . . . . . . . . 241
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 241
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 242
Park Brake and P (Park) Mechanism Check . . . . . . . . . . 242
Wiper Blade Replacement . . . . 242
Gas Strut(s) . . . . . . . . . . . . . . . . . . 243
Headlamp Aiming
Headlamp Aiming . . . . . . . . . . . . 244
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 244
Halogen Bulbs . . . . . . . . . . . . . . . . 244
Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . 245
Taillamps . . . . . . . . . . . . . . . . . . . . . 245
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . 246
License Plate Lamp . . . . . . . . . . 247
Electrical System
Electrical System Overload . . . 248 Fuses and Circuit Breakers . . . 248
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 248
Floor Console Fuse Block . . . . 253
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 255
All-Season Tires . . . . . . . . . . . . . . 256
Winter Tires . . . . . . . . . . . . . . . . . . 256
All-Terrain Tires . . . . . . . . . . . . . . . 256
Tire Sidewall Labeling . . . . . . . . 257
Tire Designations . . . . . . . . . . . . . 259
Tire Terminology and Definitions . . . . . . . . . . . . . . . . . . 260
Tire Pressure . . . . . . . . . . . . . . . . . 263
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 264
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . 265
Tire Inspection . . . . . . . . . . . . . . . . 268
Tire Rotation . . . . . . . . . . . . . . . . . 268
Dual Tire Rotation . . . . . . . . . . . . 270
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 270
Buying New Tires . . . . . . . . . . . . . 271
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 273
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 273
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 275
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214 Vehicle Care
Wheel Replacement . . . . . . . . . . 275
Tire Chains . . . . . . . . . . . . . . . . . . . 276
If a Tire Goes Flat . . . . . . . . . . . . 276
Tire Changing . . . . . . . . . . . . . . . . 278
Full-Size Spare Tire . . . . . . . . . . 285
Jump Starting
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . 286
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 289
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 290
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 292
Interior Care . . . . . . . . . . . . . . . . . . 296
Floor Mats . . . . . . . . . . . . . . . . . . . . 300
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0238
and Jump Starting - North America
0 286 and the back cover.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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238 Vehicle Care
When the brake fluid falls to a low
level, the brake warning light comes
on. SeeBrake System Warning
Light 0107.
Brake fluid absorbs water over time.
Replace brake fluid at the specified
intervals to prevent increased
stopping distance. See Maintenance
Schedule 0303.
Checking Brake Fluid
Check brake fluid by looking at the
brake fluid reservoir. See Engine
Compartment Overview 0217.
The fluid level should be above
MIN. If it is not, have the brake
hydraulic system checked to see if
there is a leak.
After work is done on the brake
hydraulic system, make sure the
level is above MIN but not over the
MAX mark.
What to Add
Use only GM approved DOT 3
brake fluid from a clean, sealed
container. See Recommended
Fluids and Lubricants 0310.
{Warning
The wrong or contaminated brake
fluid could result in damage to the
brake system. This could result in
the loss of braking leading to a
possible injury. Always use the
proper GM approved brake fluid.
Caution
If brake fluid is spilled on the
vehicle's painted surfaces, the
paint finish can be damaged.
Immediately wash off any painted
surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove
the cap and do not add fluid.
Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview
0217 for battery location.
{Warning
WARNING: Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
(Continued)
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Service and Maintenance 307
Special Application
Services
.Vehicles with Dual Wheels:
Check dual wheel nut torque at
160, 1 600, and 10 000 km
(100, 1,000, and 6,000 mi) of
driving. Repeat this service
whenever a tire/wheel is
serviced or removed.
. Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See “Underbody
Maintenance” inExterior Care
0 292.
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services —their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories. .
To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
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Customer Information 323
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.