Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
242 Vehicle Care
1. Before starting this check, besure there is enough room
around the vehicle. It should be
parked on a level surface.
2. Apply the parking brake. Be ready to apply the regular
brake immediately if the vehicle
begins to move.
3. With the engine off, turn the ignition on, but do not start the
engine. Without applying the
regular brake, try to move the
shift lever out of P (Park) with
normal effort. If the shift lever
moves out of P (Park), contact
your dealer for service.
Ignition Transmission
Lock Check
While parked, and with the parking
brake set, try to turn the ignition off
in each shift lever position.
.The ignition should turn to off
only when the shift lever is in
P (Park).
. The ignition key should come
out only when the ignition is off. Contact your dealer if service is
required.
Park Brake and P (Park)
Mechanism Check
{Warning
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
. To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
. To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should be
inspected for wear and cracking.
See Maintenance Schedule 0303.
Replacement blades come in
different types and are removed in
different ways. For proper type and
length, see Maintenance
Replacement Parts 0312.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 267
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See
your dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0271.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire pressure condition. See
your dealer for service if the TPMS
malfunction light and DIC message
come on and stay on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. Also,
the TPMS sensor matching process
should be performed after replacing
a spare tire with a road tire
containing the TPMS sensor. The
malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions,
using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool. A TPMS
relearn tool can also be purchased.
See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition on without starting the vehicle. See
Ignition Positions 0174.
3. Press the Remote Keyless Entry (RKE) transmitter's
Q
andKbuttons at the same
time for approximately
five seconds. The horn sounds
twice to signal the receiver is in
relearn mode and TIRE
LEARNING ACTIVE message
displays on the DIC screen.
If the vehicle does not have
RKE, press the Driver
Information Center (DIC)
vehicle information button until
the PRESS VTO RELEARN
TIRE POSITIONS message
displays. The horn sounds
twice to signal the receiver is in
relearn mode and TIRE
LEARNING ACTIVE message
displays on the DIC screen.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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296 Vehicle Care
Visually check constant velocity joint
boots and axle seals for leaks.
Lubricate the upper and lower
control arm ball joints, at least every
other engine oil change.
Lubricate the tie rod ball joints, idler
arm pivot shaft bearings, idler arm
socket, and pitman arm socket, at
least every other engine oil change.
Caution
Lubrication of applicable steering/
suspension points should not be
done unless the temperature is
−12 °C (10 °F) or higher,
or damage could result.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush dirt and
debris from the vehicle's underbody.
Your dealer or an underbody car
washing system can do this. If not
removed, rust and corrosion can
develop.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and
should be replaced.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface. See“Finish Care”
previously in this section.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Newspapers or dark garments can
transfer color to the vehicle’s
interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild
soap solution, immediately remove
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Service and Maintenance 311
UsageFluid/Lubricant
Key Lock Cylinders, Hood Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474).
Power Steering System GM Power Steering Fluid (GM Part No. 19329450, in Canada 89021186).
Rear Axle (Dual Rear Wheels) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 88900401, in Canada 89021678).
Rear Axle (Single Rear Wheels) SAE 75W-85 Synthetic Axle Lubricant (GM Part No. 19300457, in Canada 19300458).
Weatherstrip Conditioning Weatherstrip lubricant (GM Part No. 3634770, in Canada 10953518) or equivalent.
Weatherstrip Squeaks Synthetic Grease with Teflon, Superlube (GM Part No. 12371287, in Canada 10953437).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 333
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions. .
Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
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OnStar 337
2. Say“Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply.
Advanced Diagnostics requires an
active OnStar paid service plan,
e-mail address on file, and
enrollment in Advanced Diagnostics. Includes:
.
Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly
reports of the vehicle’s health.
Or press
Qto have an Advisor
initiate a remote diagnostic
report.
. Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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348 Index
Fuel (cont'd)Filling the Tank . . . . . . . . . . . . . . . 200
Foreign Countries . . . . . . . . . . . . 198
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Low Fuel Warning Light . . . . . . . .110
Requirements, California . . . . . 198
Full-Size Spare Tire . . . . . . . . . . . . 285
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 248
Floor Console Fuse Block . . . . 253
Fuses and Circuit Breakers . . . 248
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 243
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 101
Engine Oil Pressure . . . . . . . . . . 100
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Odometer . . . . . . . . . . . . . . . . . . . . . . . 99
Speedometer . . . . . . . . . . . . . . . . . . . 99
Trip Odometer . . . . . . . . . . . . . . . . . . 99
Voltmeter . . . . . . . . . . . . . . . . . . . . . 102
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . 97
General Information Service and Maintenance . . . . . 301 General Information (cont'd)
Towing . . . . . . . . . . . . . . . . . . . . . . . . 202
Vehicle Care . . . . . . . . . . . . . . . . . . 214
Glass, Enhanced Technology . . . . 40
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 322
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 244
Hazard Warning Flashers . . . . . . . 125
Head Restraints . . . . . . . . . . . . . . . . . 42
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 244
Automatic . . . . . . . . . . . . . . . . . . . . . 124
Bulb Replacement . . . . . . . . . . . . 244
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 123
Flash-to-Pass . . . . . . . . . . . . . . . . . 123
High-Beam On Light . . . . . . . . . . .110
High/Low Beam Changer . . . . . 123
Heated Mirrors . . . . . . . . . . . . . . . . . . . 37
Heater Engine Coolant . . . . . . . . . . . . . . . 177
Heating . . . . . . . . . . . . . . . . . . . . 156, 158
High-Beam On Light . . . . . . . . . . . . 110
Hill and Mountain Roads . . . . . . . . 167
Hill Start Assist (HSA) . . . . . . . . . . 188
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 48
HVAC . . . . . . . . . . . . . . . . . . . . . . 156, 158
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Ignition Positions . . . . . . . . . . . . . . . 174
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 242
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 34
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 70
Infotainment . . . . . . . . . . . . . . . . . . . . 129
Infotainment System . . . . . . . . . . . . 331
Instrument Cluster . . . . . . . . . . . . . . . 98
Interior Rearview Mirrors . . . . . . . . . 37
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 286
K
Keyless EntryRemote (RKE) System . . . . . . . . . 26
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
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Index 351
Proposition65 Warning,
California . . . . . . . . . . . .214, 238, 286,
Back Cover
R
Radio Frequency Statement . . . . 328
Radio Reception . . . . . . . . . . . . . . . . 137
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 135
Satellite . . . . . . . . . . . . . . . . . . . . . . . 136
Reading Lamps . . . . . . . . . . . . . . . . . 126
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 239
Locking . . . . . . . . . . . . . . . . . . . . . . . 190
Rear Climate Control System . . . 158
Rear Doors . . . . . . . . . . . . . . . . . . . . . . 33
Rear Heating System . . . . . . . . . . . 158
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 44
Rear Vision Camera (RVC) . . . . . 193
Rear Windows . . . . . . . . . . . . . . . . . . . 40
Rearview Mirrors . . . . . . . . . . . . . . . . 37
Reclining Seatbacks . . . . . . . . . . . . . 43
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 310
Records Maintenance . . . . . . . . . . . . . . . . . . 313
Recreational Vehicle Towing . . . . 290 Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 322
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 26
Remote Vehicle Start . . . . . . . . . . . . 28
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 67
Maintenance . . . . . . . . . . . . . . . . . . 312
Replacing Airbag System . . . . . . . . 67
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 81
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 55
Reporting Safety Defects Canadian Government . . . . . . . . 329
General Motors . . . . . . . . . . . . . . . 329
U.S. Government . . . . . . . . . . . . . 329
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 74
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 177
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 166
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 322
Rotation, Tires . . . . . . . . . . . . . . . . . . 268 Routing, Engine Drive Belt . . . . . . 317
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 181
S
Safety Defects ReportingCanadian Government . . . . . . . . 329
General Motors . . . . . . . . . . . . . . . 329
U.S. Government . . . . . . . . . . . . . 329
Safety Locks . . . . . . . . . . . . . . . . . . . . . 31
Safety System Check . . . . . . . . . . . . 55
Satellite Radio . . . . . . . . . . . . . . . . . . 136
Scheduling Appointments . . . . . . . 324
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 47 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Extender . . . . . . . . . . . . . . . . . . . . . . . . 55
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 48
Lap-Shoulder Belt . . . . . . . . . . . . . . 49
Reminders . . . . . . . . . . . . . . . . . . . . 102
Replacing after a Crash . . . . . . . . 55
Use During Pregnancy . . . . . . . . . . 54
Seats Adjustment, Front . . . . . . . . . . . . . . . 42
Head Restraints . . . . . . . . . . . . . . . . 42
Power Adjustment, Front . . . . . . . 42
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44