Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Infotainment System 139
Caution
If a label is added to a CD, more
than one CD is inserted into the
slot at a time, or an attempt is
made to play scratched or
damaged CDs, the CD player
could be damaged. While using
the CD player, use only CDs in
good condition without any label,
load one CD at a time, and keep
the CD player and the loading slot
free of foreign materials, liquids,
and debris.
If an error displays, see “CD Player
Messages” later in this section.
Care of CDs
If playing a CD-R, the sound quality
can be reduced due to CD-R or
CD-RW quality, the method of
recording, the quality of the music
that has been recorded, and the
way the CD-R or CD-RW has been
handled. Handle them carefully.
Store CD-Rs or CD-RWs in their
original cases or other protective cases and away from direct sunlight
and dust. The CD player scans the
bottom surface of the disc. If the
surface of a CD is damaged, such
as cracked, broken, or scratched,
the CD does not play properly or not
at all. Do not touch the bottom side
of a CD while handling it; this could
damage the surface. Pick up CDs
by the outer edges or the edge of
the hole and the outer edge.
If the surface of a CD is soiled,
clean it with a soft, lint-free cloth or
dampen a clean, soft cloth in a mild,
neutral detergent solution mixed
with water. Make sure the wiping
process starts from the center to
the edge.
Inserting a CD
Insert a CD partway into the slot,
label side up. The player pulls it in
and the CD should begin playing.
Ejecting a CD
ZEJECT :
Press and release to
eject the disc. Remove the CD
when Remove Disc displays. If the disc is not removed, after several
seconds the disc is automatically
pulled back into the player.
Playing a CD
If the ignition or radio is turned off
with a CD in the player, it stays in
the player. When the ignition or
radio is turned on, the CD starts
playing where it stopped, if it was
the last selected audio source.
When a CD is inserted, the CD
symbol displays on the left side of
the radio display. As each new track
starts to play, the track number
displays.
The CD player can play the smaller
8 cm (3 in) single CDs with an
adapter ring. Full-size CDs and the
smaller CDs are loaded in the same
manner.
CD/AUX :
Press to cycle between
CD or Auxiliary when listening to the
radio. The CD icon and a message
showing the disc and/or track
number will display when a CD is in
the player. Press again and the
system automatically searches for
an auxiliary input device; see
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 145
Make sure the iPod has the latest
firmware from Apple for proper
operation. iPod firmware can be
updated using the latest iTunes
application. See www.apple.com/
itunes.
For help with identifying the iPod, go
to www.apple.com/support.
Radios that have a USB port can
play .mp3 and .wma files that are
stored on a USB storage device as
well as AAC files that are stored on
an iPod.
USB-Supported File and Folder
Structure
The radio supports:
.Up to 700 folders.
. Up to eight folders in depth.
. Up to 65,535 files.
. Folder and file names up to
64 bytes.
. Files with an .mp3 or .wma file
extension.
. AAC files stored on an iPod.
. FAT16. .
FAT32.
Connecting a USB Storage
Device or iPod
The USB port can be used to
control an iPod or a USB storage
device.
To connect a USB storage device,
connect the device to the USB port
on the instrument panel.
To connect an iPod, connect one
end of the USB cable that came
with the iPod to the iPod’s dock
connector and connect the other
end to the USB port on the
instrument panel. If the vehicle is on
and the USB connection works, “OK
to disconnect” and a GM logo may
appear on the iPod, and iPod
appears on the infotainment display.
The iPod music appears on the
infotainment display and begins
playing.
The iPod charges while it is
connected to the vehicle if the
ignition is on or in ACC/
ACCESSORY. When the vehicle is
turned off, the iPod automatically powers off and will not charge or
draw power from the vehicle's
battery.
If you have an older iPod model that
is not supported, it can still be used
by connecting it to the auxiliary
input jack using a standard 3.5 mm
(1/8 in) stereo cable. See
“Using the
Auxiliary Input Jack” previously in
this section.
Using the Radio to Control a
USB Storage Device or iPod
The radio can control a USB
storage device or an iPod using the
radio buttons and knobs, and can
display song information on the
infotainment display.
f: Turn to select files.
©SEEK : Press to go to the start of
the track, if more than 10 seconds
have played. Press and hold or
press multiple times to continue
moving backward through tracks.
¨SEEK : Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through tracks.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 149
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section for more information.
. If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this section
for more information.
. See “Storing and Deleting Phone
Numbers” in this section for
more information.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and receive phone calls. The system
can be used while the ignition is on
or in ACC/ACCESSORY. The range
of the Bluetooth system can be up
to 9.1 m (30 ft). Not all phones
support all functions, and not all
phones work with the in-vehicle
Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones in
U.S. and Canada only.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”
while you are in a voice
recognition menu.
Noise : Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.
When to Speak : A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak. How to Speak :
Speak clearly in a
calm and natural voice.
Audio System
When using the in-vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons on the steering
wheel to operate the in-vehicle
Bluetooth system. See Steering
Wheel Controls 091.
b/g:Press to answer incoming
calls, confirm system information,
and start speech recognition.
c/x: Press to end a call, reject
a call, or cancel an operation.
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154 Infotainment System
3. Use the dial or call commandto dial the number of the third
party to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
. To mute a call, press
b/g, and
then say “Mute call.”
. To cancel mute, press
b/g,
and then say “Un-mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be transferred. The connection process
can take up to two minutes after the
ignition is turned to on.
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.”The system
responds “OK, accessing
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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158 Climate Controls
The defogger only works when the
ignition is on. The defogger turns off
if the ignition is turned off or to ACC/
ACCESSORY.
Do not drive the vehicle until all the
windows are clear.
Caution
Do not use a razor blade or sharp
object to clear the inside rear
window. Do not adhere anything
to the defogger grid lines in the
rear glass. These actions may
damage the rear defogger.
Repairs would not be covered by
the vehicle warranty.
Rear Heating System
If equipped, the rear heating system
lets you adjust the amount of air
flowing into the rear of the vehicle,
from the front seating area. This
feature works with the main climate
control system in the vehicle.
AUX :The thumbwheel for this
system is on the instrument panel
below the audio system.
9: Turn the thumbwheel up or
down to increase or decrease the
amount of heated air sent to the
rear seating area.
Q: This position supplies the most
amount of heat to the rear
seating area.
c: This position supplies half the
amount of heat to the rear
seating area.
R: This position supplies the least
amount of heat to the rear
seating area.
9: This turns the rear heating
system off.
Rear Climate Control
System
If equipped with a rear heating and
air conditioning system, it controls
the temperature, fan speed, and air
delivery for the rear seat
passengers only. The front climate
control panel is in the overhead
console between the driver and
front passenger.
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162 Driving and Operating
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 163
Defensive Driving . . . . . . . . . . . . . 163
Drunk Driving . . . . . . . . . . . . . . . . . 164
Control of a Vehicle . . . . . . . . . . . 164
Braking . . . . . . . . . . . . . . . . . . . . . . . 164
Steering . . . . . . . . . . . . . . . . . . . . . . 164
Off-Road Recovery . . . . . . . . . . . 165
Loss of Control . . . . . . . . . . . . . . . 165
Driving on Wet Roads . . . . . . . . 166
Hill and Mountain Roads . . . . . 167
Winter Driving . . . . . . . . . . . . . . . . 167
If the Vehicle Is Stuck . . . . . . . . 169
Vehicle Load Limits . . . . . . . . . . . 169
Starting and Operating
New Vehicle Break-In . . . . . . . . . 173
Ignition Positions . . . . . . . . . . . . . 174
Starting the Engine . . . . . . . . . . . 175
Fast Idle System . . . . . . . . . . . . . 176
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . . 177
Engine Coolant Heater . . . . . . . 177
Shifting Into Park . . . . . . . . . . . . . 179
Shifting out of Park . . . . . . . . . . . 180 Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 180
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 181
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . . 181
Automatic Transmission
Automatic Transmission . . . . . . 182
Manual Mode . . . . . . . . . . . . . . . . . 185
Tow/Haul Mode . . . . . . . . . . . . . . . 185
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 186
Parking Brake . . . . . . . . . . . . . . . . 187
Brake Assist . . . . . . . . . . . . . . . . . . 188
Hill Start Assist (HSA) . . . . . . . . 188
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 188
Locking Rear Axle . . . . . . . . . . . . 190
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 191
Driver Assistance Systems
Rear Vision Camera (RVC) . . . 193
Parking Assist . . . . . . . . . . . . . . . . 194 Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . . 195
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 197
California FuelRequirements . . . . . . . . . . . . . . . 198
Fuels in Foreign Countries . . . 198
Fuel Additives . . . . . . . . . . . . . . . . 198
E85 or FlexFuel . . . . . . . . . . . . . . 199
Filling the Tank . . . . . . . . . . . . . . . 200
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 201
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 202
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 202
Trailer Towing . . . . . . . . . . . . . . . . 205
Towing Equipment . . . . . . . . . . . . 209
Trailer Sway Control (TSC) . . . 211
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 212
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Driving and Operating 167
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0255.
. Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering assist. Always
have the engine running and the
vehicle in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line. .
Be alert on top of hills;
something could be in your lane
(e.g., stalled car, accident).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For slippery road driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0188.
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174 Driving and Operating
Ignition Positions
The ignition switch has four different
positions.
To shift out of P (Park), the ignition
must be on or in ACC/ACCESSORY
and the regular brake pedal applied.
0 (STOPPING THE ENGINE/LOCK/
OFF) :When the vehicle is stopped,
turn the ignition switch to LOCK/
OFF to turn the engine off. Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) 0177.
This position locks the ignition and
transmission. Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the
ignition off. On vehicles with an
automatic transmission, the
shift lever must be in P (Park)
to turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake 0187.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the
key. Use the correct key, make
sure it is all the way in, and turn it
only with your hand. If the key
cannot be turned by hand, see
your dealer.