2018 CHEVROLET EXPRESS airbag

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Customer Information 327
.Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 062.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner
’s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’s Manual, and Warranty
Manual.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
330 Customer Information
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0811.
In other Central America and
Caribbean Countries, call
52-722-236-0680.Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
344 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 215
Accessory Power . . . . . . . . . . . . . . . 177
Add-On Electrical Equipment . . . 212
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 338
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 307
Air Cleaner/Filter, Engine . . . . . . . 227
Air Conditioning . . . . . . . . . . . 156, 158
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 161
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 67
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 61
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 61
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 62
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 60
Where Are the Airbags? . . . . . . . . 58
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 67
Light On-Off . . . . . . . . . . . . . . . . . . 103
On-Off Light . . . . . . . . . . . . . . . . . . 103 Airbags (cont'd)
On-Off Switch . . . . . . . . . . . . . . . . . . 63
Readiness Light . . . . . . . . . . . . . . 102
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 66
System Check . . . . . . . . . . . . . . . . . . 56
Alert Side Blind Zone (SBZA) . . . . . . 195
All-Season Tires . . . . . . . . . . . . . . . . 256
All-Terrain Tires . . . . . . . . . . . . . . . . . 256
AM-FM Radio . . . . . . . . . . . . . . . . . . . 135
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . 138
Antilock Brake System (ABS) . . . 186
Warning Light . . . . . . . . . . . . . . . . . 107
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 292
Interior . . . . . . . . . . . . . . . . . . . . . . . . 296
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . 97
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 322
Audio Theft-Deterrent Feature . . . . . . . 130
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 31
Headlamp System . . . . . . . . . . . . 124

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Index 349
L
Labeling, Tire Sidewall . . . . . . . . . . 257
LampsDaytime Running (DRL) . . . . . . 123
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 126
Exterior Controls . . . . . . . . . . . . . . 122
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 123
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 127
License Plate . . . . . . . . . . . . . . . . . 247
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 105
Reading . . . . . . . . . . . . . . . . . . . . . . 126
Taillamps . . . . . . . . . . . . . . . . . . . . . 245
Lamps, Bulb Replacement . . . . . . 245
Lap-Shoulder Belt . . . . . . . . . . . . . . . 49
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . 81
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 75
Lighter, Cigarette . . . . . . . . . . . . . . . . 96
Lighting Entry/Exit . . . . . . . . . . . . . . . . . . . . . 127
Illumination Control . . . . . . . . . . . 126
Lights Airbag On-Off . . . . . . . . . . . . . . . . . 103 Lights (cont'd)
Airbag Readiness . . . . . . . . . . . . . 102
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 107
Brake System Warning . . . . . . . 107
Charging System . . . . . . . . . . . . . 104
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 105
Cruise Control . . . . . . . . . . . . . . . . .110
Engine Oil Pressure . . . . . . . . . . 109
Flash-to-Pass . . . . . . . . . . . . . . . . . 123
High-Beam On . . . . . . . . . . . . . . . . .110
High/Low Beam Changer . . . . . 123
Low Fuel Warning . . . . . . . . . . . . .110
Seat Belt Reminders . . . . . . . . . . 102
Security . . . . . . . . . . . . . . . . . . . . . . .110
StabiliTrak OFF . . . . . . . . . . . . . . . 108
Tire Pressure . . . . . . . . . . . . . . . . . 109
Tow/Haul Mode . . . . . . . . . . . . . . . 108
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 108
Locking Rear Axle . . . . . . . . . . . . . . 190
Locks Automatic Door . . . . . . . . . . . . . . . . . 31
Cargo Door Relocking . . . . . . . . . . 30
Delayed Locking . . . . . . . . . . . . . . . . 30
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Lockout Protection . . . . . . . . . . . . . . 31 Locks (cont'd)
Power Door . . . . . . . . . . . . . . . . . . . . . 30
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Loss of Control . . . . . . . . . . . . . . . . . 165
Low Fuel Warning Light . . . . . . . . . 110
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 75
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 313
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 307
Maintenance Schedule . . . . . . . . . 303 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 310
Malfunction Indicator Lamp . . . . . 105
Manual Mirrors . . . . . . . . . . . . . . . . . . 36
Manual Mode . . . . . . . . . . . . . . . . . . . 185
Manual Windows . . . . . . . . . . . . . . . . 38
Media Avoiding Untrusted Devices . . 138
Messages
Engine Power . . . . . . . . . . . . . . . . .116
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .115
Vehicle Speed . . . . . . . . . . . . . . . . .116

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Index 351
Proposition65 Warning,
California . . . . . . . . . . . .214, 238, 286,
Back Cover
R
Radio Frequency Statement . . . . 328
Radio Reception . . . . . . . . . . . . . . . . 137
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 135
Satellite . . . . . . . . . . . . . . . . . . . . . . . 136
Reading Lamps . . . . . . . . . . . . . . . . . 126
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 239
Locking . . . . . . . . . . . . . . . . . . . . . . . 190
Rear Climate Control System . . . 158
Rear Doors . . . . . . . . . . . . . . . . . . . . . . 33
Rear Heating System . . . . . . . . . . . 158
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 44
Rear Vision Camera (RVC) . . . . . 193
Rear Windows . . . . . . . . . . . . . . . . . . . 40
Rearview Mirrors . . . . . . . . . . . . . . . . 37
Reclining Seatbacks . . . . . . . . . . . . . 43
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 310
Records Maintenance . . . . . . . . . . . . . . . . . . 313
Recreational Vehicle Towing . . . . 290 Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 322
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 26
Remote Vehicle Start . . . . . . . . . . . . 28
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 67
Maintenance . . . . . . . . . . . . . . . . . . 312
Replacing Airbag System . . . . . . . . 67
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 81
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 55
Reporting Safety Defects Canadian Government . . . . . . . . 329
General Motors . . . . . . . . . . . . . . . 329
U.S. Government . . . . . . . . . . . . . 329
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 74
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 177
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 166
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 322
Rotation, Tires . . . . . . . . . . . . . . . . . . 268 Routing, Engine Drive Belt . . . . . . 317
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 181
S
Safety Defects ReportingCanadian Government . . . . . . . . 329
General Motors . . . . . . . . . . . . . . . 329
U.S. Government . . . . . . . . . . . . . 329
Safety Locks . . . . . . . . . . . . . . . . . . . . . 31
Safety System Check . . . . . . . . . . . . 55
Satellite Radio . . . . . . . . . . . . . . . . . . 136
Scheduling Appointments . . . . . . . 324
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 47 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Extender . . . . . . . . . . . . . . . . . . . . . . . . 55
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 48
Lap-Shoulder Belt . . . . . . . . . . . . . . 49
Reminders . . . . . . . . . . . . . . . . . . . . 102
Replacing after a Crash . . . . . . . . 55
Use During Pregnancy . . . . . . . . . . 54
Seats Adjustment, Front . . . . . . . . . . . . . . . 42
Head Restraints . . . . . . . . . . . . . . . . 42
Power Adjustment, Front . . . . . . . 42
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
352 Index
Seats (cont'd)Reclining Seatbacks . . . . . . . . . . . . 43
Securing Child Restraints . . . . 82, 84
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . .110
OnStar . . . . . . . . . . . . . . . . . . . . . . . 334
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 34
Service . . . . . . . . . . . . . . . . . . . . . . . . . 161 Accessories and
Modifications . . . . . . . . . . . . . . . . 215
Climate Control System . . . . . . . 156
Doing Your Own Work . . . . . . . . 215
Maintenance Records . . . . . . . . 313
Maintenance, General Information . . . . . . . . . . . . . . . . . . 301
Parts Identification Label . . . . . 314
Publications Ordering Information . . . . . . . . . . . . . . . . . . 327
Scheduling Appointments . . . . . 324
Services Special Application . . . . . . . . . . . 307
Servicing the Airbag . . . . . . . . . . . . . 66
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 241
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 179
Out of Park . . . . . . . . . . . . . . . . . . . 180 Side Blind Zone Alert (SBZA) . . . 195
Side Door . . . . . . . . . . . . . . . . . . . . . . . 32
Sidemarker
Bulb Replacement . . . . . . . . . . . . 245
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 125
Sliding Door . . . . . . . . . . . . . . . . . . . . . 33
Special Application Services . . . . 307
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 315
Speedometer . . . . . . . . . . . . . . . . . . . . 99
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 108
Start Assist, Hill . . . . . . . . . . . . . . . . . 188
Start Vehicle, Remote . . . . . . . . . . . 28
Starter Switch Check . . . . . . . . . . . 241
Starting the Engine . . . . . . . . . . . . . 175
Steering . . . . . . . . . . . . . . . . . . . . . . . . 164 Fluid, Power . . . . . . . . . . . . . . . . . . 235
Wheel Adjustment . . . . . . . . . . . . . . 91
Wheel Controls . . . . . . . . . . . . . . . . . 91
Storage Areas Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Storage Compartments . . . . . . . . . . 88
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 169
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 40 Swing-out Windows . . . . . . . . . . . . . . 39
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 63
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Infotainment . . . . . . . . . . . . . 129, 331
Noise Control . . . . . . . . . . . . . . . . . 240
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 245
Text Telephone (TTY) Users . . . . 321
Theft-Deterrent Systems . . . . . . . . . 34Immobilizer . . . . . . . . . . . . . . . . . . . . . 34
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 All-Season . . . . . . . . . . . . . . . . . . . . 256
All-Terrain . . . . . . . . . . . . . . . . . . . . 256
Buying New Tires . . . . . . . . . . . . . 271
Chains . . . . . . . . . . . . . . . . . . . . . . . . 276
Changing . . . . . . . . . . . . . . . . . . . . . 278
Designations . . . . . . . . . . . . . . . . . 259
Different Size . . . . . . . . . . . . . . . . . 273
Dual Rotation . . . . . . . . . . . . . . . . . 270
Full-Size Spare . . . . . . . . . . . . . . . 285
If a Tire Goes Flat . . . . . . . . . . . . 276
Inspection . . . . . . . . . . . . . . . . . . . . 268
Pressure . . . . . . . . . . . . . . . . . . . . . . 263
Pressure Light . . . . . . . . . . . . . . . . 109