
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Customer Information 323
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
OnStar 333
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions. .
Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
344 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 215
Accessory Power . . . . . . . . . . . . . . . 177
Add-On Electrical Equipment . . . 212
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 338
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 307
Air Cleaner/Filter, Engine . . . . . . . 227
Air Conditioning . . . . . . . . . . . 156, 158
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 161
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 67
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 61
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 61
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 62
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 60
Where Are the Airbags? . . . . . . . . 58
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 67
Light On-Off . . . . . . . . . . . . . . . . . . 103
On-Off Light . . . . . . . . . . . . . . . . . . 103 Airbags (cont'd)
On-Off Switch . . . . . . . . . . . . . . . . . . 63
Readiness Light . . . . . . . . . . . . . . 102
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 66
System Check . . . . . . . . . . . . . . . . . . 56
Alert Side Blind Zone (SBZA) . . . . . . 195
All-Season Tires . . . . . . . . . . . . . . . . 256
All-Terrain Tires . . . . . . . . . . . . . . . . . 256
AM-FM Radio . . . . . . . . . . . . . . . . . . . 135
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . 138
Antilock Brake System (ABS) . . . 186
Warning Light . . . . . . . . . . . . . . . . . 107
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 292
Interior . . . . . . . . . . . . . . . . . . . . . . . . 296
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . 97
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 322
Audio Theft-Deterrent Feature . . . . . . . 130
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 31
Headlamp System . . . . . . . . . . . . 124

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Index 347
Driving (cont'd)Wet Roads . . . . . . . . . . . . . . . . . . . 166
Winter . . . . . . . . . . . . . . . . . . . . . . . . 167
Dual Tire
Rotation . . . . . . . . . . . . . . . . . . . . . . 270
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 199
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 212
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 248
Floor Console Fuse Block . . . . 253
Fuses and Circuit Breakers . . . 248
Overload . . . . . . . . . . . . . . . . . . . . . 248
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 333
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 227
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 105
Compartment Overview . . . . . . . 217
Coolant Heater . . . . . . . . . . . . . . . 177
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 101
Cooling System . . . . . . . . . . . . . . . 229 Engine (cont'd)
Drive Belt Routing . . . . . . . . . . . . 317
Exhaust . . . . . . . . . . . . . . . . . . . . . . 181
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Oil Life System . . . . . . . . . . . . . . . 222
Oil Pressure Gauge . . . . . . . . . . 100
Oil Pressure Light . . . . . . . . . . . . 109
Overheating . . . . . . . . . . . . . . . . . . 233
Power Messages . . . . . . . . . . . . . .116
Running While Parked . . . . . . . . 181
Starting . . . . . . . . . . . . . . . . . . . . . . . 175
Enhanced Technology Glass . . . . 40
Entry/Exit Lighting . . . . . . . . . . . . . . 127
Equipment, Towing . . . . . . . . . . . . . 209
Event Data Recorders . . . . . . . . . . 330
Extender, Seat Belt . . . . . . . . . . . . . . 55
Exterior Lamp Controls . . . . . . . . . 122
Exterior Lamps Off Reminder . . . 123
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 127
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 234
Fast Idle System . . . . . . . . . . . . . . . . 176
Filter, Engine Air Cleaner . . . . . . . . . . . 227 Flash-to-Pass . . . . . . . . . . . . . . . . . . . 123
Flashers, Hazard Warning . . . . . . 125
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 276
Changing . . . . . . . . . . . . . . . . . . . . . 278
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 300
Fluid
AutomaticTransmission . . . . . . . . . . . 223, 226
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 237
Power Steering . . . . . . . . . . . . . . . 235
Washer . . . . . . . . . . . . . . . . . . . . . . . 235
Folding Mirrors . . . . . . . . . . . . . . . . . . 37
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 328
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 42
Front Storage . . . . . . . . . . . . . . . . . . . . 88
Front Turn Signal Bulb Replacement . . . . . . . . . . . . 245
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Additives . . . . . . . . . . . . . . . . . . . . . 198
Economy Driving . . . . . . . . . . . . . . . 23
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 201

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
352 Index
Seats (cont'd)Reclining Seatbacks . . . . . . . . . . . . 43
Securing Child Restraints . . . . 82, 84
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . .110
OnStar . . . . . . . . . . . . . . . . . . . . . . . 334
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 34
Service . . . . . . . . . . . . . . . . . . . . . . . . . 161 Accessories and
Modifications . . . . . . . . . . . . . . . . 215
Climate Control System . . . . . . . 156
Doing Your Own Work . . . . . . . . 215
Maintenance Records . . . . . . . . 313
Maintenance, General Information . . . . . . . . . . . . . . . . . . 301
Parts Identification Label . . . . . 314
Publications Ordering Information . . . . . . . . . . . . . . . . . . 327
Scheduling Appointments . . . . . 324
Services Special Application . . . . . . . . . . . 307
Servicing the Airbag . . . . . . . . . . . . . 66
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 241
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 179
Out of Park . . . . . . . . . . . . . . . . . . . 180 Side Blind Zone Alert (SBZA) . . . 195
Side Door . . . . . . . . . . . . . . . . . . . . . . . 32
Sidemarker
Bulb Replacement . . . . . . . . . . . . 245
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 125
Sliding Door . . . . . . . . . . . . . . . . . . . . . 33
Special Application Services . . . . 307
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 315
Speedometer . . . . . . . . . . . . . . . . . . . . 99
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 108
Start Assist, Hill . . . . . . . . . . . . . . . . . 188
Start Vehicle, Remote . . . . . . . . . . . 28
Starter Switch Check . . . . . . . . . . . 241
Starting the Engine . . . . . . . . . . . . . 175
Steering . . . . . . . . . . . . . . . . . . . . . . . . 164 Fluid, Power . . . . . . . . . . . . . . . . . . 235
Wheel Adjustment . . . . . . . . . . . . . . 91
Wheel Controls . . . . . . . . . . . . . . . . . 91
Storage Areas Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Storage Compartments . . . . . . . . . . 88
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 169
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 40 Swing-out Windows . . . . . . . . . . . . . . 39
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 63
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Infotainment . . . . . . . . . . . . . 129, 331
Noise Control . . . . . . . . . . . . . . . . . 240
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 245
Text Telephone (TTY) Users . . . . 321
Theft-Deterrent Systems . . . . . . . . . 34Immobilizer . . . . . . . . . . . . . . . . . . . . . 34
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 All-Season . . . . . . . . . . . . . . . . . . . . 256
All-Terrain . . . . . . . . . . . . . . . . . . . . 256
Buying New Tires . . . . . . . . . . . . . 271
Chains . . . . . . . . . . . . . . . . . . . . . . . . 276
Changing . . . . . . . . . . . . . . . . . . . . . 278
Designations . . . . . . . . . . . . . . . . . 259
Different Size . . . . . . . . . . . . . . . . . 273
Dual Rotation . . . . . . . . . . . . . . . . . 270
Full-Size Spare . . . . . . . . . . . . . . . 285
If a Tire Goes Flat . . . . . . . . . . . . 276
Inspection . . . . . . . . . . . . . . . . . . . . 268
Pressure . . . . . . . . . . . . . . . . . . . . . . 263
Pressure Light . . . . . . . . . . . . . . . . 109