Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
340 OnStar
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0212. Added electrical
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
348 Index
Fuel (cont'd)Filling the Tank . . . . . . . . . . . . . . . 200
Foreign Countries . . . . . . . . . . . . 198
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Low Fuel Warning Light . . . . . . . .110
Requirements, California . . . . . 198
Full-Size Spare Tire . . . . . . . . . . . . 285
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 248
Floor Console Fuse Block . . . . 253
Fuses and Circuit Breakers . . . 248
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 243
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 101
Engine Oil Pressure . . . . . . . . . . 100
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Odometer . . . . . . . . . . . . . . . . . . . . . . . 99
Speedometer . . . . . . . . . . . . . . . . . . . 99
Trip Odometer . . . . . . . . . . . . . . . . . . 99
Voltmeter . . . . . . . . . . . . . . . . . . . . . 102
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . 97
General Information Service and Maintenance . . . . . 301 General Information (cont'd)
Towing . . . . . . . . . . . . . . . . . . . . . . . . 202
Vehicle Care . . . . . . . . . . . . . . . . . . 214
Glass, Enhanced Technology . . . . 40
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 322
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 244
Hazard Warning Flashers . . . . . . . 125
Head Restraints . . . . . . . . . . . . . . . . . 42
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 244
Automatic . . . . . . . . . . . . . . . . . . . . . 124
Bulb Replacement . . . . . . . . . . . . 244
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 123
Flash-to-Pass . . . . . . . . . . . . . . . . . 123
High-Beam On Light . . . . . . . . . . .110
High/Low Beam Changer . . . . . 123
Heated Mirrors . . . . . . . . . . . . . . . . . . . 37
Heater Engine Coolant . . . . . . . . . . . . . . . 177
Heating . . . . . . . . . . . . . . . . . . . . 156, 158
High-Beam On Light . . . . . . . . . . . . 110
Hill and Mountain Roads . . . . . . . . 167
Hill Start Assist (HSA) . . . . . . . . . . 188
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 48
HVAC . . . . . . . . . . . . . . . . . . . . . . 156, 158
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Ignition Positions . . . . . . . . . . . . . . . 174
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 242
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 34
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 70
Infotainment . . . . . . . . . . . . . . . . . . . . 129
Infotainment System . . . . . . . . . . . . 331
Instrument Cluster . . . . . . . . . . . . . . . 98
Interior Rearview Mirrors . . . . . . . . . 37
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 286
K
Keyless EntryRemote (RKE) System . . . . . . . . . 26
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Index 351
Proposition65 Warning,
California . . . . . . . . . . . .214, 238, 286,
Back Cover
R
Radio Frequency Statement . . . . 328
Radio Reception . . . . . . . . . . . . . . . . 137
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 135
Satellite . . . . . . . . . . . . . . . . . . . . . . . 136
Reading Lamps . . . . . . . . . . . . . . . . . 126
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 239
Locking . . . . . . . . . . . . . . . . . . . . . . . 190
Rear Climate Control System . . . 158
Rear Doors . . . . . . . . . . . . . . . . . . . . . . 33
Rear Heating System . . . . . . . . . . . 158
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 44
Rear Vision Camera (RVC) . . . . . 193
Rear Windows . . . . . . . . . . . . . . . . . . . 40
Rearview Mirrors . . . . . . . . . . . . . . . . 37
Reclining Seatbacks . . . . . . . . . . . . . 43
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 310
Records Maintenance . . . . . . . . . . . . . . . . . . 313
Recreational Vehicle Towing . . . . 290 Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 322
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 26
Remote Vehicle Start . . . . . . . . . . . . 28
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 67
Maintenance . . . . . . . . . . . . . . . . . . 312
Replacing Airbag System . . . . . . . . 67
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 81
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 55
Reporting Safety Defects Canadian Government . . . . . . . . 329
General Motors . . . . . . . . . . . . . . . 329
U.S. Government . . . . . . . . . . . . . 329
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 74
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 177
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 166
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 322
Rotation, Tires . . . . . . . . . . . . . . . . . . 268 Routing, Engine Drive Belt . . . . . . 317
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 181
S
Safety Defects ReportingCanadian Government . . . . . . . . 329
General Motors . . . . . . . . . . . . . . . 329
U.S. Government . . . . . . . . . . . . . 329
Safety Locks . . . . . . . . . . . . . . . . . . . . . 31
Safety System Check . . . . . . . . . . . . 55
Satellite Radio . . . . . . . . . . . . . . . . . . 136
Scheduling Appointments . . . . . . . 324
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 47 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Extender . . . . . . . . . . . . . . . . . . . . . . . . 55
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 48
Lap-Shoulder Belt . . . . . . . . . . . . . . 49
Reminders . . . . . . . . . . . . . . . . . . . . 102
Replacing after a Crash . . . . . . . . 55
Use During Pregnancy . . . . . . . . . . 54
Seats Adjustment, Front . . . . . . . . . . . . . . . 42
Head Restraints . . . . . . . . . . . . . . . . 42
Power Adjustment, Front . . . . . . . 42
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
352 Index
Seats (cont'd)Reclining Seatbacks . . . . . . . . . . . . 43
Securing Child Restraints . . . . 82, 84
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . .110
OnStar . . . . . . . . . . . . . . . . . . . . . . . 334
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 34
Service . . . . . . . . . . . . . . . . . . . . . . . . . 161 Accessories and
Modifications . . . . . . . . . . . . . . . . 215
Climate Control System . . . . . . . 156
Doing Your Own Work . . . . . . . . 215
Maintenance Records . . . . . . . . 313
Maintenance, General Information . . . . . . . . . . . . . . . . . . 301
Parts Identification Label . . . . . 314
Publications Ordering Information . . . . . . . . . . . . . . . . . . 327
Scheduling Appointments . . . . . 324
Services Special Application . . . . . . . . . . . 307
Servicing the Airbag . . . . . . . . . . . . . 66
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 241
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 179
Out of Park . . . . . . . . . . . . . . . . . . . 180 Side Blind Zone Alert (SBZA) . . . 195
Side Door . . . . . . . . . . . . . . . . . . . . . . . 32
Sidemarker
Bulb Replacement . . . . . . . . . . . . 245
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 125
Sliding Door . . . . . . . . . . . . . . . . . . . . . 33
Special Application Services . . . . 307
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 315
Speedometer . . . . . . . . . . . . . . . . . . . . 99
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 108
Start Assist, Hill . . . . . . . . . . . . . . . . . 188
Start Vehicle, Remote . . . . . . . . . . . 28
Starter Switch Check . . . . . . . . . . . 241
Starting the Engine . . . . . . . . . . . . . 175
Steering . . . . . . . . . . . . . . . . . . . . . . . . 164 Fluid, Power . . . . . . . . . . . . . . . . . . 235
Wheel Adjustment . . . . . . . . . . . . . . 91
Wheel Controls . . . . . . . . . . . . . . . . . 91
Storage Areas Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Storage Compartments . . . . . . . . . . 88
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 169
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 40 Swing-out Windows . . . . . . . . . . . . . . 39
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 63
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Infotainment . . . . . . . . . . . . . 129, 331
Noise Control . . . . . . . . . . . . . . . . . 240
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 245
Text Telephone (TTY) Users . . . . 321
Theft-Deterrent Systems . . . . . . . . . 34Immobilizer . . . . . . . . . . . . . . . . . . . . . 34
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 All-Season . . . . . . . . . . . . . . . . . . . . 256
All-Terrain . . . . . . . . . . . . . . . . . . . . 256
Buying New Tires . . . . . . . . . . . . . 271
Chains . . . . . . . . . . . . . . . . . . . . . . . . 276
Changing . . . . . . . . . . . . . . . . . . . . . 278
Designations . . . . . . . . . . . . . . . . . 259
Different Size . . . . . . . . . . . . . . . . . 273
Dual Rotation . . . . . . . . . . . . . . . . . 270
Full-Size Spare . . . . . . . . . . . . . . . 285
If a Tire Goes Flat . . . . . . . . . . . . 276
Inspection . . . . . . . . . . . . . . . . . . . . 268
Pressure . . . . . . . . . . . . . . . . . . . . . . 263
Pressure Light . . . . . . . . . . . . . . . . 109
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Index 353
Tires (cont'd)Pressure Monitor Operation . . 265
Pressure Monitor System . . . . . 264
Rotation . . . . . . . . . . . . . . . . . . . . . . 268
Sidewall Labeling . . . . . . . . . . . . . 257
Terminology and Definitions . . 260
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 273
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 275
Wheel Replacement . . . . . . . . . . 275
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 270
Winter . . . . . . . . . . . . . . . . . . . . . . . . 256
Tow/Haul Mode . . . . . . . . . . . . . . . . . 185
Tow/Haul Mode Light . . . . . . . . . . . 108
Towing Driving Characteristics . . . . . . . . 202
Equipment . . . . . . . . . . . . . . . . . . . . 209
General Information . . . . . . . . . . 202
Recreational Vehicle . . . . . . . . . . 290
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 205
Trailer Sway Control (TSC) . . . .211
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 289
Traction Control System (TCS)/StabiliTrak Light . . . . . . . . . . . . . 108 Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 188
Trailer Sway Control (TSC) . . . . . . . . . . .211
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 36
Towing . . . . . . . . . . . . . . . . . . . . . . . . 205
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 182
Fluid, Automatic . . . . . . . . . 223, 226
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 324
Trip Odometer . . . . . . . . . . . . . . . . . . . 99
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 125
U
Uniform Tire Quality Grading . . . 273
Using This Manual . . . . . . . . . . . . . . . . 2
V
VehicleCanadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 164
Identification Number (VIN) . . . 314
Load Limits . . . . . . . . . . . . . . . . . . . 169
Messages . . . . . . . . . . . . . . . . . . . . .115
Personalization . . . . . . . . . . . . . . . .116
Remote Start . . . . . . . . . . . . . . . . . . . 28
Security . . . . . . . . . . . . . . . . . . . . . . . . 34 Vehicle (cont'd)
Speed Messages . . . . . . . . . . . . . .116
Towing . . . . . . . . . . . . . . . . . . . . . . . . 289
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 263
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 330
Ventilation, Air . . . . . . . . . . . . . . . . . . 161
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Voltmeter Gauge . . . . . . . . . . . . . . . 102
W
Warning Brake System Light . . . . . . . . . . . 107
Caution and Danger . . . . . . . . . . . . . 2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . 97
Warnings Hazard Flashers . . . . . . . . . . . . . . 125
Washer Fluid . . . . . . . . . . . . . . . . . . . 235
Wheels Alignment and Tire Balance . . 275
Different Size . . . . . . . . . . . . . . . . . 273
Replacement . . . . . . . . . . . . . . . . . 275
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Where to Put the Restraint . . . . . . 74
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . 335