
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
152 Infotainment System
To hear all of the numbers
recognized by the system, say
“Verify”at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Store.”
3. Say each digit, one at a time, that you want to store. After
each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “Store,” and then follow the
directions given by the system
to save a name tag for this
number.
Using the “Delete”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Delete.”
3. Say the name tag you want to delete. Using the
“Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands-Free
Calling Directory and the OnStar
Turn-by-Turn Destinations Directory,
if equipped.
To delete all name tags:
1. Press and hold
b/gfor
two seconds.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all stored
numbers and name tags.
Using the “List”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Directory.”
3. Say “Hands-Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands. Dial or Call :
The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial : This command allows a
phone number to be dialed by
entering the digits one at a time.
Re-dial : This command is used to
dial the last number used on the cell
phone.
Using the “Dial”or“Call”
Command
1. Press and hold
b/gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Calling Emergency
1. Press and hold
b/gfor
two seconds. The system
responds “Ready,”followed by
a tone.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 175
1 (ACC/ACCESSORY) :This is the
position in which you can operate
things like the radio and the
windshield wipers when the engine
is off.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
3 (START) : This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving. A warning tone will sound when the
driver door is opened, the ignition is
in ACC/ACCESSORY or LOCK/OFF
and the key is in the ignition.
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
To place the transmission in the
proper gear:
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See
Add-On Electrical Equipment
0 212.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
while starting the vehicle, damage
may occur to the hydraulic power
steering system and there may be
loss of power steering assist.
Starting Procedure 1. With your foot off the accelerator pedal, turn the
ignition key to START. When
the engine starts, let go of the
key. The idle speed will go
down as your engine gets
warm. Do not race the engine

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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184 Driving and Operating
transmission constantly makes
adjustments to improve vehicle
performance according to how the
vehicle is being used, such as with
a heavy load or when the
temperature changes. During this
adaptive shift control process,
shifting might feel different as the
transmission determines the best
settings.
The shift quality of a new vehicle
may not be ideal because the
adaptive shift control process may
not have determined the best
settings for a particular shift or
condition. Shift quality will improve
with continued driving.
When temperatures are very cold,
the transmission's gear shifting
could be delayed, providing more
stable shifts until the engine warms
up. Shifts could be more noticeable
with a cold transmission. This
difference in shifting is normal.
M :This position lets drivers select
the range of gears appropriate for
current driving conditions. If the vehicle has this feature, see
“Range
Selection Mode” underManual
Mode 0185.
1 : This position reduces vehicle
speed without using the brakes.
You can use it for major/severe
downgrades where the vehicle
would otherwise accelerate due to
steepness of grade. When you shift
to 1 (First) it provides the lowest
gear appropriate to current road
speed and continues to downshift
as the vehicle slows, eventually
downshifting to 1 (First) gear. The
transmission can be held in 1 (First)
gear using Range Selection Mode
or the shift lever. See “Range
Selection Mode” underManual
Mode 0185.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
(Continued)
Caution (Continued)
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Normal Mode Grade Braking
This mode is enabled when the
vehicle is started, but is not enabled
in Range Selection Mode. It assists
in maintaining desired vehicle
speeds when driving on downhill
grades by using the engine and
transmission to slow the vehicle.
The first time the system activates
for each ignition key cycle.
To disable or enable Normal Mode
Grade Braking within the current
ignition key cycle, press and hold
the Tow/Haul button for
three seconds.
For other forms of grade braking,
seeTow/Haul Mode 0185 and
Cruise Control 0191.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 187
If driving safely on a wet road and it
becomes necessary to slam on the
brakes and continue braking to
avoid a sudden obstacle, a
computer senses the wheels are
slowing down. If one of the wheels
is about to stop rolling, the computer
will separately work the brakes at
each wheel.
ABS can change the brake pressure
to each wheel, as required, faster
than any driver could. This can help
you steer around the obstacle while
braking hard.
As the brakes are applied, the
computer keeps receiving updates
on wheel speed and controls
braking pressure accordingly.
Remember: ABS does not change
the time needed to get a foot up to
the brake pedal or always decrease
stopping distance. If you get too
close to the vehicle in front of you,
there will not be enough time to
apply the brakes if that vehicle
suddenly slows or stops. Always
leave enough room up ahead to
stop, even with ABS.Using ABS
Do not pump the brakes. Just hold
the brake pedal down firmly and let
ABS work. You may hear the ABS
pump or motor operating and feel
the brake pedal pulsate. This is
normal.
Braking in Emergencies
ABS allows you to steer and brake
at the same time. In many
emergencies, steering can help
more than even the very best
braking.
Parking Brake
To set the parking brake, hold the
regular brake pedal, then push
down the parking brake pedal.
If the ignition is on, the brake
system warning light will come on.
To release the parking brake, hold
the regular brake pedal down. Pull
the handle, located just above the
parking brake pedal, with the
parking brake symbol, to release the
parking brake.
If the ignition is on when the parking
brake is released, the brake system
warning light will go off.
Caution
Driving with the parking brake on
can overheat the brake system
and cause premature wear or
damage to brake system parts.
Make sure that the parking brake
is fully released and the brake
warning light is off before driving.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 205
Trailer Towing
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Caution
Pulling a trailer improperly can
damage the vehicle and result in
costly repairs not covered by the
vehicle warranty. To pull a trailer
correctly, follow the advice in this
section and see your dealer for
important information about
towing a trailer with the vehicle.
To identify the trailering capacity of
the vehicle, read the information in
“Weight of the Trailer” following.
Trailering is different than just
driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability, and fuel economy.
Successful, safe trailering takes
correct equipment, and it has to be
used properly. The following information has many
time-tested, important trailering tips
and safety rules. Many of these are
important for your safety and that of
your passengers. So please read
this section carefully before pulling a
trailer.Weight of the Trailer
Safe trailering requires monitoring
the weight, speed, altitude, road
grades, outside temperature, the
dimensions of the front of the trailer,
and how frequently the vehicle is
used to pull a trailer are all
important. Take into consideration
any special equipment on the
vehicle, and the amount of tongue
weight the vehicle can carry. See
“Weight of the Trailer Tongue”
later
in this section.
Maximum trailer weight is calculated
assuming only the driver is in the
tow vehicle and it has all the
required trailering equipment. The
weight of additional optional
equipment, passengers, and cargo in the tow vehicle must be
subtracted from the maximum trailer
weight.
Use the following chart to determine
how much the vehicle can weigh,
based upon the vehicle model and
options.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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220 Vehicle Care
1.Battery - North America 0238.
2. Radiator Pressure Cap. See Cooling System 0229.
3. Coolant Recovery Tank. See Cooling System 0229.
4. Automatic Transmission Fluid Dipstick. See “Checking the
Fluid Level” underAutomatic
Transmission Fluid (6-Speed
Transmission) 0223 or
Automatic Transmission Fluid
(8-Speed Transmission) 0226.
5. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0220.
6. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0220.
7. Engine Cooling Fan (Out of View). See Cooling System
0 229.
8. Engine Air Cleaner/Filter 0227.
9. Power Steering Fluid Reservoir. See Power Steering
Fluid 0235. 10.
Engine Compartment Fuse
Block 0248.
11. Brake Master Cylinder Reservoir. See Brake Fluid
0 237.
12. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 235.
Engine Oil
For diesel engine vehicles, see
“Engine Oil” in the Duramax diesel
supplement.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
. Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section. .
Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0222.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0217 for the location.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 223
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an engine oil
change is indicated can vary
considerably. For the oil life system
to work properly, the system must
be reset every time the oil is
changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on.
Change the oil as soon as possible
within the next 1 000 km (600 mi).
It is possible that, if driving under
the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change.
To reset the Engine Oil Life System
on most models:
1. Display the OIL LIFE REMAINING on the DIC. See
Driver Information Center (DIC)
0111.
2. Press and hold
Von the DIC
while the Oil Life display is
active. The oil life will change
to 100%. The oil life system can also be reset
as follows:
1. Display the OIL LIFE REMAINING on the DIC. See
Driver Information Center (DIC)
0111.
2. Fully press and release the accelerator pedal three times
within five seconds. If the
display shows 100%, the
system is reset.
If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not reset. Repeat the
procedure.
Automatic Transmission
Fluid (6-Speed
Transmission)
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to check
the transmission fluid level. The only
reason for fluid loss is a
transmission leak or overheated
transmission. If a small leak is

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 269
Use this rotation pattern when
rotating the tires if the vehicle
has single rear wheels.
Use this rotation pattern when
rotating the tires if the vehicle
has dual rear wheels.
When installing dual wheels,
check that the vent holes in the
inner and outer wheels on each
side are lined up.
Adjust the front and rear tires to
the recommended inflation
pressure on the Tire and
Loading Information label after
the tires have been rotated.
SeeTire Pressure 0263 and
Vehicle Load Limits 0169.
Reset the Tire Pressure Monitor
System. See Tire Pressure
Monitor Operation 0265.
Check that all wheel nuts are
properly tightened. See “Wheel
Nut Torque” underCapacities
and Specifications 0315.{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause an accident. When
changing a wheel, remove any
rust or dirt from places where the
wheel attaches to the vehicle. In
an emergency, a cloth or a paper
towel can be used; however, use
a scraper or wire brush later to
remove all rust or dirt.
Lightly coat the center of the
wheel hub with wheel bearing
grease after a wheel change or
tire rotation to prevent corrosion
or rust build-up. Do not get
grease on the flat wheel
mounting surface or on the
wheel nuts or bolts.