Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
148 Infotainment System
OnStar System
OnStar with 4G LTE
If equipped with OnStar 4G LTE, up
to seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.Call 1-888-4-ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for a detailed
instruction guide, vehicle availability,
details, and system limitations.
Services and apps vary by make,
model, year, carrier, availability, and
conditions. 4G LTE service is
available in select markets. 4G LTE
performance is based on industry
averages and vehicle systems
design. Some services require a
data plan.
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.
Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
162 Driving and Operating
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 163
Defensive Driving . . . . . . . . . . . . . 163
Drunk Driving . . . . . . . . . . . . . . . . . 164
Control of a Vehicle . . . . . . . . . . . 164
Braking . . . . . . . . . . . . . . . . . . . . . . . 164
Steering . . . . . . . . . . . . . . . . . . . . . . 164
Off-Road Recovery . . . . . . . . . . . 165
Loss of Control . . . . . . . . . . . . . . . 165
Driving on Wet Roads . . . . . . . . 166
Hill and Mountain Roads . . . . . 167
Winter Driving . . . . . . . . . . . . . . . . 167
If the Vehicle Is Stuck . . . . . . . . 169
Vehicle Load Limits . . . . . . . . . . . 169
Starting and Operating
New Vehicle Break-In . . . . . . . . . 173
Ignition Positions . . . . . . . . . . . . . 174
Starting the Engine . . . . . . . . . . . 175
Fast Idle System . . . . . . . . . . . . . 176
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . . 177
Engine Coolant Heater . . . . . . . 177
Shifting Into Park . . . . . . . . . . . . . 179
Shifting out of Park . . . . . . . . . . . 180 Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 180
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 181
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . . 181
Automatic Transmission
Automatic Transmission . . . . . . 182
Manual Mode . . . . . . . . . . . . . . . . . 185
Tow/Haul Mode . . . . . . . . . . . . . . . 185
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 186
Parking Brake . . . . . . . . . . . . . . . . 187
Brake Assist . . . . . . . . . . . . . . . . . . 188
Hill Start Assist (HSA) . . . . . . . . 188
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 188
Locking Rear Axle . . . . . . . . . . . . 190
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 191
Driver Assistance Systems
Rear Vision Camera (RVC) . . . 193
Parking Assist . . . . . . . . . . . . . . . . 194 Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . . 195
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 197
California FuelRequirements . . . . . . . . . . . . . . . 198
Fuels in Foreign Countries . . . 198
Fuel Additives . . . . . . . . . . . . . . . . 198
E85 or FlexFuel . . . . . . . . . . . . . . 199
Filling the Tank . . . . . . . . . . . . . . . 200
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 201
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 202
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 202
Trailer Towing . . . . . . . . . . . . . . . . 205
Towing Equipment . . . . . . . . . . . . 209
Trailer Sway Control (TSC) . . . 211
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 212
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Driving and Operating 163
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts047.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
166 Driving and Operating
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
. Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide. Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
(Continued)
Warning (Continued)
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Driving and Operating 167
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0255.
. Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering assist. Always
have the engine running and the
vehicle in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line. .
Be alert on top of hills;
something could be in your lane
(e.g., stalled car, accident).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For slippery road driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0188.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Driving and Operating 169
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. SeeTraction
Control/Electronic Stability Control
0 188.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.
Slowly spinning the wheels in the
forward and reverse directions causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see
Towing the Vehicle 0289.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle may
show how much weight it was
designed to carry, the Tire and
Loading Information label and
the Certification/Tire label.
{Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(Continued)
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
188 Driving and Operating
If you are towing a trailer and are
parking on a hill, seeDriving
Characteristics and Towing Tips
0 202.
Brake Assist
The Brake Assist feature is
designed to assist the driver in
stopping or decreasing vehicle
speed in emergency driving
conditions. This feature uses the
stability system hydraulic brake
control module to supplement the
power brake system under
conditions where the driver has
quickly and forcefully applied the
brake pedal in an attempt to quickly
stop or slow down the vehicle. The
stability system hydraulic brake
control module increases brake
pressure at each corner of the
vehicle until the ABS activates.
Minor brake pedal pulsation or
pedal movement during this time is
normal and the driver should
continue to apply the brake pedal as
the driving situation dictates. The
Brake Assist feature will
automatically disengage when the brake pedal is released or brake
pedal pressure is quickly
decreased.
Hill Start Assist (HSA)
If equipped, this feature will prevent
the vehicle from rolling when it
attempts to move on a moderate to
steep hill. During the transition when
the brake pedal is released and the
accelerator pedal is pressed, HSA
uses braking pressure to hold the
vehicle stationary for a few seconds
depending on the steepness of the
hill. After this transition or after the
accelerator pedal is pressed, the
brake will automatically release.
HSA only activates when the driver
door is closed. HSA will not activate
in a forward drive gear when facing
downhill, or in R (Reverse) when
facing uphill. If the brake pedal is
released and then reapplied while
HSA is activated, the brake pedal
may feel firmer with less pedal
travel.
Ride Control Systems
Traction Control/
Electronic Stability
Control
System Operation
The vehicle has a Traction Control
System (TCS) and StabiliTrak, an
electronic stability control system.
These systems help limit wheel spin
and assist the driver in maintaining
control, especially on slippery road
conditions.
TCS activates if it senses any of the
drive wheels are spinning or
beginning to lose traction. When this
happens, TCS applies the brakes to
the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak activates when the
vehicle senses a difference between
the intended path and the direction
the vehicle is actually traveling.
StabiliTrak selectively applies
braking pressure to any one of the
vehicle wheel brakes to assist the
driver in keeping the vehicle on the
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Driving and Operating 189
intended path. Trailer Sway Control
(TSC) is also on automatically when
the vehicle is started. SeeTrailer
Sway Control (TSC) 0211.
If cruise control is being used and
traction control or StabiliTrak begins
to limit wheel spin, cruise control will
disengage. Cruise control may be
turned back on when road
conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow.
See If the Vehicle Is Stuck 0169
and “Turning the Systems Off and
On” later in this section.
The indicator light for both systems
is in the instrument cluster. This
light will:
.
Flash when TCS is limiting
wheel spin.
. Flash when StabiliTrak is
activated.
. Turn on and stay on when either
system is not working.
If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC), and
dcomes on and stays on to
indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly.
If
dcomes on and stays on:
1. Stop the vehicle. 2. Turn the engine off and wait
15 seconds.
3. Start the engine.
Drive the vehicle. If
dcomes on
and stays on, the vehicle may need
more time to diagnose the problem.
If the condition persists, see your
dealer.
Turning the Systems Off
and On