2018 CHEVROLET EXPRESS navigation

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
OnStar 339
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar
—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 328.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
340 OnStar
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0212. Added electrical

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
OnStar 341
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehiclesystem status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,” WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
350 Index
MirrorsConvex . . . . . . . . . . . . . . . . . . . . . . . . . 36
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 37
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 37
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manual Rearview . . . . . . . . . . . . . . . 37
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 36
Mirrors, Interior Rearview . . . . . . . . 37
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 264
Multi-band Antenna . . . . . . . . . . . . . 138
N
Navigation OnStar . . . . . . . . . . . . . . . . . . . . . . . 334
New Vehicle Break-In . . . . . . . . . . . 173
Noise Control System . . . . . . . . . . 240
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 99 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 165
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 220
Engine Oil Life System . . . . . . . 222
Engine Oil Pressure Gauge . . . 100 Oil (cont'd)
Pressure Light . . . . . . . . . . . . . . . . 109
Older Children, Restraints . . . . . . . 68
Online Owner Center . . . . . . . . . . . 321
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 331
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 338
OnStar Connections . . . . . . . . . . . . 335
OnStar Diagnostics . . . . . . . . . . . . . 337
OnStar Emergency . . . . . . . . . . . . . 333
OnStar Navigation . . . . . . . . . . . . . . 334
OnStar Overview . . . . . . . . . . . . . . . 332
OnStar Security . . . . . . . . . . . . . . . . 334
OnStar System . . . . . . . . . . . . . . . . . 148
Operation Infotainment System . . . . . . . . . . 133
Ordering Service Publications . . . . . . . . . . 327
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Overheating, Engine . . . . . . . . . . . . 233
Overview . . . . . . . . . . . . . . . . . . 130, 132
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 179
Shifting Out of . . . . . . . . . . . . . . . . 180 Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 187
Brake and P (Park)
Mechanism Check . . . . . . . . . . 242
Over Things That Burn . . . . . . . 180
Parking Assist . . . . . . . . . . . . . . . . . . 194
Perchlorate Materials Requirements, California . . . . . . 215
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . .116
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 148
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 30
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 95
Protection, Battery . . . . . . . . . . . . 127
Retained Accessory (RAP) . . . 177
Seat Adjustment . . . . . . . . . . . . . . . . 42
Steering Fluid . . . . . . . . . . . . . . . . . 235
Windows . . . . . . . . . . . . . . . . . . . . . . . 38
Pregnancy, Using Seat Belts . . . . 54
Privacy Vehicle Data Recording . . . . . . . 330
Program
Courtesy Transportation . . . . . . 324