2018 CHEVROLET EQUINOX phone
[x] Cancel search: phonePage 406 of 428
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OnStar 405
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan. Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
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OnStar 407
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
For myChevrolet mobile app
information and compatibility, see
my.chevrolet.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
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410 OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 399.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
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Index 417
Center Console Storage . . . . . . . . 108
Chains, Tire . . . . . . . . . . . . . . . . . . . . 339
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 120
Charging System Light . . . . . . . . . 130
Check Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 130
Child Restraints Infants and Young Children . . . . . 92
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 97
Older Children . . . . . . . . . . . . . . . . . . 90
Securing . . . . . . . . . . . . . . . . . 103, 105
Systems . . . . . . . . . . . . . . . . . . . . . . . . 94
Circuit Breakers . . . . . . . . . . . . . . . . 312
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 361
Interior Care . . . . . . . . . . . . . . . . . . 366
Climate Control Systems . . . . . . . 190 Air Conditioning . . . . . . . . . . . . . . 190
Dual Automatic . . . . . . . . . . . . . . . 192
Heating . . . . . . . . . . . . . . . . . . . . . . . 190
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Cluster, Instrument . . . . . . . . . . . . . 122
Cold Weather Operation . . . . . . . . 262
Collision Damage Repair . . . . . . . 396
Compact Spare Tire . . . . . . . . . . . . 353 Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 108
Compass . . . . . . . . . . . . . . . . . . . . . . . 116
Compressor Kit, Tire Sealant . . . 341
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . 406
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 238
Control of a Vehicle . . . . . . . . . . . . . 201
Convex Mirrors . . . . . . . . . . . . . . . . . . 51
Coolant Engine Temperature Gauge . . 127
Cooling . . . . . . . . . . . . . . . . . . . . 190, 192
Cooling System . . . . . . . . . . . . . . . . . 295
Courtesy Lamps . . . . . . . . . . . . . . . . 162
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 395
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 109
Cruise Control . . . . . . . . . . . . . . . . . . 241
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Cupholders . . . . . . . . . . . . . . . . . . . . . 108
Customer Assistance . . . . . . . . . . . 392 Offices . . . . . . . . . . . . . . . . . . . . . . . . 391
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 392 Customer Information
Service Publications
Ordering Information . . . . . . . . 398
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 389
D
Damage Repair, Collision . . . . . . . 396
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 402
OnStar . . . . . . . . . . . . . . . . . . . . . . . 402
Data Recorders, Event . . . . . . . . . 401
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 159
Defensive Driving . . . . . . . . . . . . . . . 200
Delayed Locking . . . . . . . . . . . . . . . . . 42
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 179
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . 408
Diesel Exhaust Fluid . . . . . . . . 30, 226
Diesel Exhaust Fluid (DEF) Warning Light . . . . . . . . . . . . . . . . . 137
Diesel Particulate Filter . . . . . . . . . 225
Distracted Driving . . . . . . . . . . . . . . . 200
Dome Lamps . . . . . . . . . . . . . . . . . . . 162
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Index 419
Filter,Engine Air Cleaner . . . . . . . . . . . 293
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 159
Flashers, Hazard Warning . . . . . . 160
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 340 Changing . . . . . . . . . . . . . . . . . . . . . 348
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 369
Fluid
Automatic Transmission . . . . . . 293
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 302
Diesel Exhaust . . . . . . . . . . . . . . . . . 30
Washer . . . . . . . . . . . . . . . . . . . . . . . 300
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 161
Folding Mirrors . . . . . . . . . . . . . . . . . . 51
Forward Automatic Braking . . . . . 250
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 248
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 399
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 61
Heated and Ventilated . . . . . . . . . . 66
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Additives . . . . . . . . . . . . . . . . . . . . . 258
Biodiesel . . . . . . . . . . . . . . . . . . . . . 261
Cold Weather Operation . . . . . . 262 Fuel (cont'd)
Diesel Engines . . . . . . . . . . . . . . . 258
Economy Driving . . . . . . . . . . . . . . . 29
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 270
Filling the Tank . . . . . . . . . . 266, 268
Filter Replacement . . . . . . . . . . . 266
Foreign Countries . . . . . . . . . . . . 258
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 127
Low Fuel Warning Light . . . . . . . 137
Requirements, California . . . . . 257
Running out of Fuel . . . . . . . . . . . 265
Water in Fuel . . . . . . . . . . . . . . . . . 262
What to Use in Canada and Mexico . . . . . . . . . . . . . . . . . . . . . . 260
What to Use in the U.S. . . . . . . 259
Fuel for Diesel Engines . . . . . . . . . 258
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 312
Fuses and Circuit Breakers . . . 312
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 315
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 318
G
Garage Door Opener . . . . . . . . . . . 154 Garage Door Opener (cont'd)
Programming . . . . . . . . . . . . . . . . . 154
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 306
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 127
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Odometer . . . . . . . . . . . . . . . . . . . . . 126
Speedometer . . . . . . . . . . . . . . . . . 126
Tachometer . . . . . . . . . . . . . . . . . . . 126
Trip Odometer . . . . . . . . . . . . . . . . 126
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 121
General Information
Service and Maintenance . . . . . 371
Towing . . . . . . . . . . . . . . . . . . . . . . . . 271
Vehicle Care . . . . . . . . . . . . . . . . . . 279
Glove Box . . . . . . . . . . . . . . . . . . . . . . 108
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 393
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 308
Hands-Free Phone . . . . . . . . . . . . . 186
Hazard Warning Flashers . . . . . . . 160
Head Restraints . . . . . . . . . . . . . . . . . 59
Headlamps . . . . . . . . . . . . . . . . . . . . . 309Aiming . . . . . . . . . . . . . . . . . . . . . . . . 308
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422 Index
N
NavigationOnStar . . . . . . . . . . . . . . . . . . . . . . . 405
New Vehicle Break-In . . . . . . . . . . . 215
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 126 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 203 Driving . . . . . . . . . . . . . . . . . . . . . . . . 203
Recovery . . . . . . . . . . . . . . . . . . . . . 202
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 288
Engine Oil Life System . . . . . . . 292
Pressure Light . . . . . . . . . . . . . . . . 136
Older Children, Restraints . . . . . . . 90
Online Owner Center . . . . . . . . . . . 392
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 402
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 409
OnStar Connections . . . . . . . . . . . . 406
OnStar Diagnostics . . . . . . . . . . . . . 408
OnStar Emergency . . . . . . . . . . . . . 404
OnStar Navigation . . . . . . . . . . . . . . 405
OnStar Overview . . . . . . . . . . . . . . . 403
OnStar Security . . . . . . . . . . . . . . . . 405
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 161 Operation (cont'd)
Infotainment System . . . . . . . . . . 168
Ordering Service Publications . . . . . . . . . . 398
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . .118
Overheating, Engine . . . . . . . . . . . . 299
Overview . . . . . . . . . . . . . . . . . . . . . . . 167
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 221
Shifting Out of . . . . . . . . . . . . . . . . 223
Parking
Brake and P (Park)Mechanism Check . . . . . . . . . . 304
Extended . . . . . . . . . . . . . . . . . . . . . 223
Over Things That Burn . . . . . . . 223
Parking Assist . . . . . . . . . . . . . . . . . . 245
Parking or Backing
Assistance Systems . . . . . . . . . . 245
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 129
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Passenger Sensing System . . . . . 84
Perchlorate Materials Requirements, California . . . . . . 280 Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 145
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 185
Bluetooth . . . . . . . . . . . . . . . . 180, 181
Hands-Free . . . . . . . . . . . . . . . . . . . 186
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 42
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Outlets . . . . . . . . . . . . . . . . . . . . . . . .118
Protection, Battery . . . . . . . . . . . . 164
Retained Accessory (RAP) . . . 221
Seat Adjustment . . . . . . . . . . . . . . . . 61
Windows . . . . . . . . . . . . . . . . . . . . . . . 53
Pregnancy, Using Seat Belts . . . . 76
Privacy Vehicle Data Recording . . . . . . . 401
Program
Courtesy Transportation . . . . . . 395
Proposition 65 Warning,
California . . . . . . . . . . . .279, 303, 354, Back Cover
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Index 425
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 126
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 310
Text Telephone (TTY) Users . . . . 392
Theft-Deterrent Systems . . . . . . . . . 50Immobilizer . . . . . . . . . . . . . . . . . . . . . 50
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319 All-Season . . . . . . . . . . . . . . . . . . . . 320
Buying New Tires . . . . . . . . . . . . . 335
Chains . . . . . . . . . . . . . . . . . . . . . . . . 339
Changing . . . . . . . . . . . . . . . . . . . . . 348
Compact Spare . . . . . . . . . . . . . . . 353
Designations . . . . . . . . . . . . . . . . . 323
Different Size . . . . . . . . . . . . . . . . . 336
If a Tire Goes Flat . . . . . . . . . . . . 340
Inspection . . . . . . . . . . . . . . . . . . . . 333
Pressure . . . . . . . . . . . . . . . . . . . . . . 327
Pressure Light . . . . . . . . . . . . . . . . 136
Pressure Monitor Operation . . 329
Pressure Monitor System . . . . . 328
Rotation . . . . . . . . . . . . . . . . . . . . . . 333
Sealant andCompressor Kit . . . . . . . . . . . . . 341
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 347
Sidewall Labeling . . . . . . . . . . . . . 321
Terminology and Definitions . . 324 Tires (cont'd)
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 337
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 338
Wheel Replacement . . . . . . . . . . 338
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 334
Winter . . . . . . . . . . . . . . . . . . . . . . . . 320
Tow/Haul Mode . . . . . . . . . . . . . . . . . 234
Tow/Haul Mode Light . . . . . . . . . . . 134
Towing Driving Characteristics . . . . . . . . 271
Equipment . . . . . . . . . . . . . . . . . . . . 276
General Information . . . . . . . . . . 271
Recreational Vehicle . . . . . . . . . . 358
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 274
Trailer Sway Control (TSC) . . . 277
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 357
Traction Control System (TCS)/StabiliTrak Light . . . . . . . . . . . . . 135
Off Light . . . . . . . . . . . . . . . . . . . . . . 135
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 238
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 188 Trailer
Sway Control (TSC) . . . . . . . . . . 277
Towing . . . . . . . . . . . . . . . . . . . . . . . . 274
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 231
Fluid, Automatic . . . . . . . . . . . . . . 293
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 395
Trip Odometer . . . . . . . . . . . . . . . . . . 126
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 161
U
Uniform Tire Quality Grading . . . 337
Universal Remote System . . . . . . 154
Operation . . . . . . . . . . . . . . . . . . . . . 156
Programming . . . . . . . . . . . . . . . . . 154
Updates Software . . . . . . . . . . . . . . . . . . . . . . 169
USB Port . . . . . . . . . . . . . . . . . . . . . . . 173
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 49
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 201
Design . . . . . . . . . . . . . . . . . . . . . . . . 199
Identification Number (VIN) . . . 385