Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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388 OnStar
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 377.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs. .
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 389
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0257. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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394 Index
Child Restraints (cont'd)Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 94
Older Children . . . . . . . . . . . . . . . . . . 87
Securing . . . . . . . . . . . . . . . . . 101, 103
Systems . . . . . . . . . . . . . . . . . . . . . . . . 91
Circuit Breakers . . . . . . . . . . . . . . . . 290
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 339
Interior Care . . . . . . . . . . . . . . . . . . 344
Climate Control Systems . . . . . . . . . . . . . . . . . 186, 188
Air Conditioning . . . . . . . . . 186, 188
Automatic . . . . . . . . . . . . . . . . . . . . . 190
Heating . . . . . . . . . . . . . . . . . . 186, 188
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cluster, Instrument . . . . . . . . . . . . . 120
Clutch, Hydraulic . . . . . . . . . . . . . . . 270
Cold Weather Operation . . . . . . . . 250
Collision Damage Repair . . . . . . . 374
Compact Spare Tire . . . . . . . . . . . . 332
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 107
Compass . . . . . . . . . . . . . . . . . . . . . . . 113
Compressor Kit, Tire Sealant . . . 319
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . 384 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 231
Control of a Vehicle . . . . . . . . . . . . . 197
Convex Mirrors . . . . . . . . . . . . . . . . . . 54
Coolant Engine Temperature Gauge . . 127
Cooling . . . . . . . . . . . . . . .186, 188, 190
Cooling System . . . . . . . . . . . . . . . . . 272
Courtesy Lamps . . . . . . . . . . . . . . . . 158
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 373
Cruise Control . . . . . . . . . . . . . . . . . . 233 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Cupholders . . . . . . . . . . . . . . . . . . . . . 107
Customer Assistance . . . . . . . . . . . 370 Offices . . . . . . . . . . . . . . . . . . . . . . . . 369
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 370
Customer Information Service Publications
Ordering Information . . . . . . . . 376
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 367
D
Damage Repair, Collision . . . . . . . 374
Danger, Warning, and Caution . . . . 3 Data Collection
Infotainment System . . . . . . . . . . 380
Data Recorders, Event . . . . . . . . . 379
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 155
Defensive Driving . . . . . . . . . . . . . . . 197
Delayed Locking . . . . . . . . . . . . . . . . . 46
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 175
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . 386
Diesel Exhaust Fluid . . . . . . . . 29, 219
Diesel Exhaust Fluid (DEF) Warning Light . . . . . . . . . . . . . . . . . 136
Diesel Particulate Filter . . . . . . . . . 218
Distracted Driving . . . . . . . . . . . . . . . 196
Dome Lamps . . . . . . . . . . . . . . . . . . . 158
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 137
Delayed Locking . . . . . . . . . . . . . . . . 46
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Power Locks . . . . . . . . . . . . . . . . . . . . 46
Drive Belt Routing, Engine . . . . . . 366
Driver Assistance Systems . . . . . 235
Driver Information Center (DIC) . . . . . . . . . . . . . 138, 141
Driving Assistance Systems . . . . . . . . . . 238
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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396 Index
Fuel (cont'd)Cold Weather Operation . . . . . . 250
Diesel Engines . . . . . . . . . . . . . . . 246
Economy Driving . . . . . . . . . . . . . . . 28
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 256
Filling the Tank . . . . . . . . . . . . . . . 254
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Filter Replacement . . . . . . . . . . . 254
Foreign Countries . . . . . . . . . . . . 245
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 126
Low Fuel Warning Light . . . . . . . 136
Requirements, California . . . . . 245
Running out of Fuel . . . . . . . . . . . 253
Water in Fuel . . . . . . . . . . . . . . . . . 250
What to Use in the U.S. . . . . . . 246
Fuel for Diesel Engines . . . . . . . . . 246
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 291
Fuses and Circuit Breakers . . . 290
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 295
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 283
GaugesEngine Coolant
Temperature . . . . . . . . . . . . . . . . 127 Gauges (cont'd)
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Odometer . . . . . . . . . . . . . . . . . . . . . 125
Speedometer . . . . . . . . . . . . . . . . . 125
Tachometer . . . . . . . . . . . . . . . . . . . 125
Trip Odometer . . . . . . . . . . . . . . . . 125
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . .119
General Information
Service and Maintenance . . . . . 349
Towing . . . . . . . . . . . . . . . . . . . . . . . . 257
Vehicle Care . . . . . . . . . . . . . . . . . . 259
Glove Box . . . . . . . . . . . . . . . . . . . . . . 107
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 371
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 284
Hands-Free Phone . . . . . . . . . . . . . 181
Hazard Warning Flashers . . . . . . . 156
Head Restraints . . . . . . . . . . . . . . . . . 61
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 284
Automatic . . . . . . . . . . . . . . . . . . . . . 155
Bulb Replacement . . . . . . . 284, 285
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 155
Flash-to-Pass . . . . . . . . . . . . . . . . . 155 Headlamps (cont'd)
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 285
High-Beam On Light . . . . . . . . . . 137
High/Low Beam Changer . . . . . 155
Lamps On Reminder . . . . . . . . . 137
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 68
Steering Wheel . . . . . . . . . . . . . . . . 111
Heated Front Seats . . . . . . . . . . . . . . 64
Heated Mirrors . . . . . . . . . . . . . . . . . . . 55
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 213
Heating . . . . . . . . . . . . . . .186, 188, 190
High-Beam On Light . . . . . . . . . . . . 137
High-Speed Operation . . . . . . . . . . 306
Hill and Mountain Roads . . . . . . . . 200
Home Page . . . . . . . . . . . . . . . . . . . . . 164
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 70
HVAC . . . . . . . . . . . . . . . . .186, 188, 190
Hydraulic Clutch . . . . . . . . . . . . . . . . 270
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398 Index
LocksAutomatic Door . . . . . . . . . . . . . . . . . 46
Delayed Locking . . . . . . . . . . . . . . . . 46
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Lockout Protection . . . . . . . . . . . . . . 47
Power Door . . . . . . . . . . . . . . . . . . . . . 46
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Loss of Control . . . . . . . . . . . . . . . . . 199
Low Fuel Warning Light . . . . . . . . . 136
Low-Profile Tires . . . . . . . . . . . . . . . . 299
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 94
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 362
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 356
Maintenance Schedule . . . . . . . . . 350 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 359
Malfunction Indicator Lamp . . . . . 130
Manual Mode . . . . . . . . . . . . . . . . . . . 226
Manual Transmission . . . . . . . . . . . 227 Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Media Avoiding Untrusted Devices . . 169 Messages
Engine Power . . . . . . . . . . . . . . . . 144
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 144
Vehicle Speed . . . . . . . . . . . . . . . . 144
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 55
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 54
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 55
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 55
Manual Rearview . . . . . . . . . . . . . . . 55
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Mirrors, Interior Rearview . . . . . . . . 55
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 307
Multi-band Antenna . . . . . . . . . . . . . 169
N
Navigation
OnStar . . . . . . . . . . . . . . . . . . . . . . . 383
New Vehicle Break-In . . . . . . . . . . . 206
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 125
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 198
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 265 Oil (cont'd)
Engine Oil Life System . . . . . . . 268
Pressure Light . . . . . . . . . . . . . . . . 135
Older Children, Restraints . . . . . . . 87
Online Owner Center . . . . . . . . . . . 370
OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 387
OnStar Connections . . . . . . . . . . . . 384
OnStar Diagnostics . . . . . . . . . . . . . 386
OnStar Emergency . . . . . . . . . . . . . 382
OnStar Navigation . . . . . . . . . . . . . . 383
OnStar Overview . . . . . . . . . . . . . . . 381
OnStar Security . . . . . . . . . . . . . . . . 383
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 157
Infotainment System . . . . . . . . . . 164
Ordering Service Publications . . . . . . . . . . 376
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . .115
Overheating, Engine . . . . . . . . . . . . 275
Overview . . . . . . . . . . . . . . . . . . . . . . . 163P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 215
Shifting Out of . . . . . . . . . . . . . . . . 215
Parking . . . . . . . . . . . . . . . . . . . . . . . . . 216
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 229
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400 Index
Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . . . . 371
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 58
Rotation, Tires . . . . . . . . . . . . . . . . . . 311
Routing, Engine Drive Belt . . . . . . 366
Running out of Fuel . . . . . . . . . . . . . 253
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 218
S
Safety Defects ReportingCanadian Government . . . . . . . . 378
General Motors . . . . . . . . . . . . . . . 378
U.S. Government . . . . . . . . . . . . . 377
Safety Locks . . . . . . . . . . . . . . . . . . . . . 47
Safety System Check . . . . . . . . . . . . 74
Satellite Radio . . . . . . . . . . . . . . . . . . 167
Scheduling Appointments . . . . . . . 373
Sealant Kit, Tire . . . . . . . . . . . . . . . . 319
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 69 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Extender . . . . . . . . . . . . . . . . . . . . . . . . 74
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 70
Lap-Shoulder Belt . . . . . . . . . . . . . . 71
Reminders . . . . . . . . . . . . . . . . . . . . 128
Replacing after a Crash . . . . . . . . 75
Use During Pregnancy . . . . . . . . . . 73 Seats
Adjustment, Front . . . . . . . . . . . . . . . 62
Head Restraints . . . . . . . . . . . . . . . . 61
Heated Front . . . . . . . . . . . . . . . . . . . 64
Heated, Rear . . . . . . . . . . . . . . . . . . . 68
Power Adjustment, Front . . . . . . . 63
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Reclining Seatbacks . . . . . . . . . . . . 63
Securing Child Restraints . . . . . . . . . . . . . . . . 101, 103
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 136
OnStar . . . . . . . . . . . . . . . . . . . . . . . 383
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 51
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 51
Service . . . . . . . . . . . . . . . . . . . . . . . . . 194
Accessories andModifications . . . . . . . . . . . . . . . . 260
Climate Control System . . . . . . . . . . . . . . . . . 186, 188
Doing Your Own Work . . . . . . . . 260
Maintenance Records . . . . . . . . 362
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 349
Parts Identification Label . . . . . 363
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 376
Scheduling Appointments . . . . . 373 Services
Special Application . . . . . . . . . . . 356
Servicing the Airbag . . . . . . . . . . . . . 85
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 281
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 215
Out of Park . . . . . . . . . . . . . . . . . . . 215
Side Blind Zone Alert (SBZA) . . . 240
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 157
Software Updates . . . . . . . . . . . . . . 165
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 332
Special Application Services . . . . 356
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 364
Speedometer . . . . . . . . . . . . . . . . . . . 125
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 134
Start Vehicle, Remote . . . . . . . . . . . 42
Starter Switch Check . . . . . . . . . . . 280
Starting the Engine . . . . . . . . . . . . . 209
Steering . . . . . . . . . . . . . . . . . . . . . . . . 198 Heated Wheel . . . . . . . . . . . . . . . . . 111
Wheel Adjustment . . . . . . . . . . . . .110
Wheel Controls . . . . . . . . . . . . . . . .110