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374 Customer Information
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
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Customer Information 379
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 385
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance. .
Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
For myChevrolet mobile app
information and compatibility, see
my.chevrolet.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
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386 OnStar
2. Say“Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply. Advanced
Diagnostics requires an active
OnStar paid service plan, e-mail
address on file, and enrollment in
Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or press
Qto have an Advisor initiate a
remote diagnostic report.
. Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, press
Qto speak to an
Advisor, or see www.onstar.com.
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OnStar 387
OnStar Additional
Information
OnStar Smart Driver
OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility
feature is also offered within OnStar
Smart Driver. See www.onstar.com
for details regarding vehicle
eligibility and system limitations.
OnStar, General Motors, and their
affiliates are not insurance
providers. Obtain insurance only
from licensed insurance providers.
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.
Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
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Index 393
Assistance Systems forParking and Backing . . . . . . . . . . 236
Audio Theft-Deterrent Feature . . . . . . . 162
Automatic Climate Control System . . . . . . . 190
Door Locks . . . . . . . . . . . . . . . . . . . . . 46
Headlamp System . . . . . . . . . . . . 155
Transmission . . . . . . . . . . . . . . . . . 224
Transmission Fluid . . . . . . . . . . . 269
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 226
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 281
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 175
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 169
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 160
Power Protection . . . . . . . . . . . . . 160
Battery - North America . . . . 279, 333
Biodiesel . . . . . . . . . . . . . . . . . . . . . . . 249
Blade Replacement, Wiper . . . . . 282
Bluetooth Overview . . . . . . . . . . . . . . . . 176, 177 Brake
System Warning Light . . . . . . . . 132
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Antilock . . . . . . . . . . . . . . . . . . . . . . . 228
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 231
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Parking . . . . . . . . . . . . . . . . . . . . . . . 229
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 197
Break-In, New Vehicle . . . . . . . . . . 206
Bulb Replacement Halogen Bulbs . . . . . . . . . . . . . . . . 284
Headlamp Aiming . . . . . . . . . . . . . 284
Headlamps . . . . . . . . . . . . . . . . . . . 284
Headlamps and Front Turn
Signal . . . . . . . . . . . . . . . . . . . . . . . 285
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 285
License Plate Lamps . . . . . . . . . 289
Taillamps and Back-up Lamps . . . . . . . . . . . . . . . . . . . . . . 286
Buying New Tires . . . . . . . . . . . . . . . 313
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 113
California Fuel Requirements . . . . . . . . . . . 245 California (cont'd)
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 260
California
Proposition
65 Warning . . . . . . . . . .259, 279, 333, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 364
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 217
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 50
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Winter Driving . . . . . . . . . . . . . . . . 201
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 107
Chains, Tire . . . . . . . . . . . . . . . . . . . . 317
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . .117
Charging System Light . . . . . . . . . 130
Check Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 130
Ignition Transmission Lock . . . 281
Child Restraints Infants and Young Children . . . . . 89
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Index 395
Driving (cont'd)Defensive . . . . . . . . . . . . . . . . . . . . . 197
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 197
For Better Fuel Economy . . . . . . . 28
Hill and Mountain Roads . . . . . . 200
If the Vehicle is Stuck . . . . . . . . . 202
Loss of Control . . . . . . . . . . . . . . . 199
Off-Road Recovery . . . . . . . . . . . 198
Vehicle Load Limits . . . . . . . . . . . 202
Wet Roads . . . . . . . . . . . . . . . . . . . 199
Winter . . . . . . . . . . . . . . . . . . . . . . . . 201
E
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 257
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 291
Fuses and Circuit Breakers . . . 290
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 295
Overload . . . . . . . . . . . . . . . . . . . . . 290
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 382
Engine Air Cleaner/Filter . . . . . . . . . . . . . 270
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 130
Compartment Overview . . . . . . . 262 Engine (cont'd)
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 127
Cooling System . . . . . . . . . . . . . . . 272
Drive Belt Routing . . . . . . . . . . . . 366
Exhaust . . . . . . . . . . . . . . . . . . . . . . 217
Heater . . . . . . . . . . . . . . . . . . . . . . . . 213
Oil Life System . . . . . . . . . . . . . . . 268
Oil Pressure Light . . . . . . . . . . . . 135
Overheating . . . . . . . . . . . . . . . . . . 275
Power Messages . . . . . . . . . . . . . 144
Running While Parked . . . . . . . . 218
Starting . . . . . . . . . . . . . . . . . . . . . . . 209
Engines
Diesel Fuel . . . . . . . . . . . . . . . . . . . 246
Entry Lighting . . . . . . . . . . . . . . . . . . . 159
Event Data Recorders . . . . . . . . . . 379
Exhaust Fluid Diesel . . . . . . . . . . . . . . . . . . . . . . . . 219
Exit Lighting . . . . . . . . . . . . . . . . . . . . 159
Extended Parking . . . . . . . . . . . . . . . 216
Extender, Seat Belt . . . . . . . . . . . . . . 74
Exterior Lamp Controls . . . . . . . . . 153
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 160
F
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 280 Filter (cont'd)
Replacement (Fuel) . . . . . . . . . . . 254
Filter, Engine Air Cleaner . . . . . . . . . . . 270
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 155
Flashers, Hazard Warning . . . . . . 156
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 318 Changing . . . . . . . . . . . . . . . . . . . . . 326
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 347
Fluid
Automatic Transmission . . . . . . 269
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 278
Diesel Exhaust . . . . . . . . . . . . . . . . . 29
Washer . . . . . . . . . . . . . . . . . . . . . . . 276
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 157
Folding Mirrors . . . . . . . . . . . . . . . . . . 55
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 238
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 377
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 62
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 64
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244 Additives . . . . . . . . . . . . . . . . . . . . . 245
Biodiesel . . . . . . . . . . . . . . . . . . . . . 249
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396 Index
Fuel (cont'd)Cold Weather Operation . . . . . . 250
Diesel Engines . . . . . . . . . . . . . . . 246
Economy Driving . . . . . . . . . . . . . . . 28
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 256
Filling the Tank . . . . . . . . . . . . . . . 254
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Filter Replacement . . . . . . . . . . . 254
Foreign Countries . . . . . . . . . . . . 245
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 126
Low Fuel Warning Light . . . . . . . 136
Requirements, California . . . . . 245
Running out of Fuel . . . . . . . . . . . 253
Water in Fuel . . . . . . . . . . . . . . . . . 250
What to Use in the U.S. . . . . . . 246
Fuel for Diesel Engines . . . . . . . . . 246
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 291
Fuses and Circuit Breakers . . . 290
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 295
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 283
GaugesEngine Coolant
Temperature . . . . . . . . . . . . . . . . 127 Gauges (cont'd)
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Odometer . . . . . . . . . . . . . . . . . . . . . 125
Speedometer . . . . . . . . . . . . . . . . . 125
Tachometer . . . . . . . . . . . . . . . . . . . 125
Trip Odometer . . . . . . . . . . . . . . . . 125
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . .119
General Information
Service and Maintenance . . . . . 349
Towing . . . . . . . . . . . . . . . . . . . . . . . . 257
Vehicle Care . . . . . . . . . . . . . . . . . . 259
Glove Box . . . . . . . . . . . . . . . . . . . . . . 107
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 371
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 284
Hands-Free Phone . . . . . . . . . . . . . 181
Hazard Warning Flashers . . . . . . . 156
Head Restraints . . . . . . . . . . . . . . . . . 61
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 284
Automatic . . . . . . . . . . . . . . . . . . . . . 155
Bulb Replacement . . . . . . . 284, 285
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 155
Flash-to-Pass . . . . . . . . . . . . . . . . . 155 Headlamps (cont'd)
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 285
High-Beam On Light . . . . . . . . . . 137
High/Low Beam Changer . . . . . 155
Lamps On Reminder . . . . . . . . . 137
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 68
Steering Wheel . . . . . . . . . . . . . . . . 111
Heated Front Seats . . . . . . . . . . . . . . 64
Heated Mirrors . . . . . . . . . . . . . . . . . . . 55
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 213
Heating . . . . . . . . . . . . . . .186, 188, 190
High-Beam On Light . . . . . . . . . . . . 137
High-Speed Operation . . . . . . . . . . 306
Hill and Mountain Roads . . . . . . . . 200
Home Page . . . . . . . . . . . . . . . . . . . . . 164
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 70
HVAC . . . . . . . . . . . . . . . . .186, 188, 190
Hydraulic Clutch . . . . . . . . . . . . . . . . 270