2018 CHEVROLET CORVETTE C7 radio
[x] Cancel search: radioPage 317 of 353
Chevrolet Corvette Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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316 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 316
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 318
Customer Assistance for Text Telephone (TTY) Users . . . . . 319
Online Owner Center . . . . . . . . . 319
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 320
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 320
Scheduling Service Appointments . . . . . . . . . . . . . . . 322
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 322
Collision Damage Repair . . . . . 323
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 325
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 326
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 326 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 327
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 327
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 328
Event Data Recorders . . . . . . . . 328
OnStar . . . . . . . . . . . . . . . . . . . . . . . 329
Infotainment System . . . . . . . . . . 329
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be
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Customer Information 319
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 312.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner ’s manuals.
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326 Customer Information
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
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328 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
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OnStar 337
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar
—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 326.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas. .
Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
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OnStar 339
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutesconsent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”
WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
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Index 345
Electrical System (cont'd)Overload . . . . . . . . . . . . . . . . . . . . . 247
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 251
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . 113
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 332
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 229
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 109
Compartment Overview . . . . . . . 217
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 106
Coolant Temperature Warning Light . . . . . . . . . . . . . . . .114
Cooling System . . . . . . . . . . 232, 235
Drive Belt Routing . . . . . . . . . . . . 315
Exhaust . . . . . . . . . . . . . . . . . . . . . . 181
Oil Life System . . . . . . . . . . . . . . . 227
Oil Pressure Light . . . . . . . . . . . . .115
Overheating . . . . . . . . . . . . . . . . . . 236
Power Messages . . . . . . . . . . . . . 123
Running While Parked . . . . . . . . 181
Starting . . . . . . . . . . . . . . . . . . . . . . . 177
Entry Lighting . . . . . . . . . . . . . . . . . . . 140
Event Data Recorders . . . . . . . . . . 328 Exit Lighting . . . . . . . . . . . . . . . . . . . . 140
Extended Parking . . . . . . . . . . . . . . . 180
Extender, Seat Belt . . . . . . . . . . . . . . 68
Exterior Lamp Controls . . . . . . . . . 135
Exterior Lamps Off Reminder . . . 136
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 140
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter,
Engine Air Cleaner . . . . . . . . . . . 229
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 136
Flashers, Hazard Warning . . . . . . 138
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 275
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 297
Fluid Automatic Transmission . . . . . . 228
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 239
Washer . . . . . . . . . . . . . . . . . . . . . . . 237
Folding Mirrors . . . . . . . . . . . . . . . . . . 43
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 326
Front Air Dam . . . . . . . . . . . . . . . . . . 174
Front Seats Heated and Ventilated . . . . . . . . . . 62
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Additives . . . . . . . . . . . . . . . . . . . . . 207 Fuel (cont'd)
Economy Driving . . . . . . . . . . . . . . . 24
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 209
Filling the Tank . . . . . . . . . . . . . . . 207
Foreign Countries . . . . . . . . . . . . 207
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 105
Low Fuel Warning Light . . . . . . . .115
Management, Active . . . . . . . . . . 180
Requirements, California . . . . . 207
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 247 Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 247
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 251
G
Garage Door Opener . . . . . . . . . . . 131Programming . . . . . . . . . . . . . . . . . 131
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 244
Gauges Boost . . . . . . . . . . . . . . . . . . . . . . . . . 106
Engine CoolantTemperature . . . . . . . . . . . . . . . . 106
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Odometer . . . . . . . . . . . . . . . . . . . . . 104
Speedometer . . . . . . . . . . . . . . . . . 104
Tachometer . . . . . . . . . . . . . . . . . . . 104
Trip Odometer . . . . . . . . . . . . . . . . 104
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348 Index
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 194Driver Control . . . . . . . . . . . . . . . . . 194
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 264
N
NavigationOnStar . . . . . . . . . . . . . . . . . . . . . . . 332
Net Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Net, Convenience . . . . . . . . . . . . . . . 93
New Vehicle Break-In . . . . . . . . . . . 174
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 104 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . 156
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 222
Engine Oil Life System . . . . . . . 227
Pressure Light . . . . . . . . . . . . . . . . .115
Older Children, Restraints . . . . . . . 81
Online Owner Center . . . . . . . . . . . 319
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 329
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 336
OnStar Connections . . . . . . . . . . . . 333
OnStar Diagnostics . . . . . . . . . . . . . 335 OnStar Emergency . . . . . . . . . . . . . 332
OnStar Navigation . . . . . . . . . . . . . . 332
OnStar Overview . . . . . . . . . . . . . . . 330
OnStar Security . . . . . . . . . . . . . . . . 332
Ordering
Service Publications . . . . . . . . . . 325
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Overheating, Engine . . . . . . . . . . . . 236
P
Panel, Roof . . . . . . . . . . . . . . . . . . . . . . 47
Park Shifting Into . . . . . . . . . . . . . . . . . . . 178
Shifting Out of . . . . . . . . . . . . . . . . 179
Parking . . . . . . . . . . . . . . . . . . . . . . . . . 180 Brake and P (Park)
Mechanism Check . . . . . . . . . . 243
Extended . . . . . . . . . . . . . . . . . . . . . 180
Over Things That Burn . . . . . . . 180
Parking Assist . . . . . . . . . . . . . . . . . . 204
Parking or Backing
Assistance Systems . . . . . . . . . . 204
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 108
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Passenger Sensing System . . . . . 75 Perchlorate Materials
Requirements, California . . . . . . 213
Performance Data Recorder (PDR) . . . . . . . . . . . . . . . 141
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 124
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 36
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 97
Protection, Battery . . . . . . . . . . . . 140
Retained Accessory (RAP) . . . 178
Seat Adjustment . . . . . . . . . . . . . . . . 57
Windows . . . . . . . . . . . . . . . . . . . . . . . 45
Pregnancy, Using Seat Belts . . . . 68
Privacy Vehicle Data Recording . . . . . . . 328
Program Courtesy Transportation . . . . . . 322
Proposition 65 Warning,
California . . . . . . . . . . . .212, 240, 284,
Back Cover
R
Radio Frequency Statement . . . . 326
Reading Lamps . . . . . . . . . . . . . . . . . 139
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 242
Rear Storage . . . . . . . . . . . . . . . . . . . . 91