2018 CHEVROLET COLORADO parts

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349743) - 2018 - crc - 10/12/17
382 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 382
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 384
Customer Assistance for Text Telephone (TTY) Users . . . . . 385
Online Owner Center . . . . . . . . . 385
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 386
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 386
Scheduling Service Appointments . . . . . . . . . . . . . . . 388
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 388
Collision Damage Repair . . . . . 389
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 391
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 392
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 393
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 393
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 393
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 394
Event Data Recorders . . . . . . . . 394
OnStar . . . . . . . . . . . . . . . . . . . . . . . 395
Infotainment System . . . . . . . . . . 395
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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388 Customer Information
.Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled “Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349743) - 2018 - crc - 10/12/17
Customer Information 389
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349743) - 2018 - crc - 10/12/17
390 Customer Information
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequentcollisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use ofaftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349743) - 2018 - crc - 10/12/17
Customer Information 391
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0386.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 065.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349743) - 2018 - crc - 10/12/17
Index 413
I
Ignition Positions . . . . . . . . . . . . . . . 216
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . . . 299
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 37
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 125
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 74
Infotainment . . . . . . . . . . . . . . . . . . . . 150
Infotainment System . . . . . . . . . . . . 395
Instrument Cluster . . . . . . . . . 112, 114
Interior Rearview Mirrors . . . . . . . . . 41
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 165
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 345
K
Keyless Entry
Remote (RKE) System . . . . . . . . . 30
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
L
Labeling, Tire Sidewall . . . . . . . . . . 314 Lamps
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 147
Daytime Running (DRL) . . . . . . 144
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 147
Exterior Controls . . . . . . . . . . . . . . 142
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 143
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 149
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 120
On Reminder . . . . . . . . . . . . . . . . . 128
Reading . . . . . . . . . . . . . . . . . . . . . . 148
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 253
Lane Departure Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Lap-Shoulder Belt . . . . . . . . . . . . . . . 55
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 94
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 80
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 148
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Illumination Control . . . . . . . . . . . 147 Lights
Airbag Readiness . . . . . . . . . . . . . .119
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 123
Brake System Warning . . . . . . . 122
Charging System . . . . . . . . . . . . . 120
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 120
Cruise Control . . . . . . . . . . . . . . . . 128
Door Ajar . . . . . . . . . . . . . . . . . . . . . 128
Engine Oil Pressure . . . . . . . . . . 126
Flash-to-Pass . . . . . . . . . . . . . . . . . 143
Four-Wheel-Drive . . . . . . . . . . . . . 124
Front Fog Lamp . . . . . . . . . . . . . . 128
High-Beam On . . . . . . . . . . . . . . . . 127
High/Low Beam Changer . . . . . 143
Hill Descent Control . . . . . . . . . . 124
Lane Departure Warning . . . . . . 124
Low Fuel Warning . . . . . . . . . . . . 127
Seat Belt Reminders . . . . . . . . . . .118
Security . . . . . . . . . . . . . . . . . . . . . . 127
StabiliTrak OFF . . . . . . . . . . . . . . . 125
Tire Pressure . . . . . . . . . . . . . . . . . 126
Tow/Haul Mode . . . . . . . . . . . . . . . 124
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 125
Traction Off . . . . . . . . . . . . . . . . . . . 125
Up-Shift . . . . . . . . . . . . . . . . . . . . . . 124

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349743) - 2018 - crc - 10/12/17
Index 415
OrderingService Publications . . . . . . . . . . 391
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 109
Overheating, Engine . . . . . . . . . . . . 291
Overview . . . . . . . . . . . . . . . . . . . . . . . 152
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 221
Shifting Out of . . . . . . . . . . . . . . . . 222
Parking . . . . . . . . . . . . . . . . . . . . . . . . . 222
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 239
Brake and P (Park)Mechanism Check . . . . . . . . . . 300
Over Things That Burn . . . . . . . 223
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 119
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Passenger Sensing System . . . . . 66
Perchlorate Materials
Requirements, California . . . . . . 276
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 136
Phone
Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 184 Phone (cont'd)
Bluetooth . . . . . . . . . . . 172, 174, 178
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 34
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Outlets . . . . . . . . . . . . . . . . . . . . . . . 109
Protection, Battery . . . . . . . . . . . . 149
Retained Accessory (RAP) . . . 220
Seat Adjustment . . . . . . . . . . . . . . . . 48
Windows . . . . . . . . . . . . . . . . . . . . . . . 42
Pregnancy, Using Seat Belts . . . . 58
Privacy Vehicle Data Recording . . . . . . . 394
Program Courtesy Transportation . . . . . . 388
Proposition
65 Warning,
California . . . . . . . . . . . .275, 295, 345, Back Cover
R
Radio Frequency Statement . . . . 392
Radio Reception . . . . . . . . . . . . . . . . 157
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 154 Radios (cont'd)
Satellite . . . . . . . . . . . . . . . . . . . . . . . 156
Reading Lamps . . . . . . . . . . . . . . . . . 148
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 298 Locking . . . . . . . . . . . . . . . . . . . . . . . 245
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 51
Rear Vision Camera (RVC) . . . . . 250
Rear Windows . . . . . . . . . . . . . . . . . . . 43
Rearview Mirrors . . . . . . . . . . . . . . . . 41 Automatic Dimming . . . . . . . . . . . . . 41
Reclining Seatbacks . . . . . . . . . . . . . 48
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . 166
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 374
Records Maintenance . . . . . . . . . . . . . . . . . . 377
Recreational Vehicle Towing . . . . 348
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 386
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 30
Remote Vehicle Start . . . . . . . . . . . . 32
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 72
Maintenance . . . . . . . . . . . . . . . . . . 375
Replacing Airbag System . . . . . . . . 72

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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416 Index
Replacing LATCH SystemParts after a Crash . . . . . . . . . . . . . 94
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 59
Reporting Safety Defects Canadian Government . . . . . . . . 393
General Motors . . . . . . . . . . . . . . . 393
U.S. Government . . . . . . . . . . . . . 393
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 78
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 220
Ride Control Systems Enhanced TractionSystem (ETS) . . . . . . . . . . . . . . . 245
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 206
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 386
Rotation, Tires . . . . . . . . . . . . . . . . . . 325
Routing, Engine Drive Belt . . . . . . 381
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 223
S
Safety Defects ReportingCanadian Government . . . . . . . . 393
General Motors . . . . . . . . . . . . . . . 393 Safety Defects Reporting (cont'd)
U.S. Government . . . . . . . . . . . . . 393
Safety Locks . . . . . . . . . . . . . . . . . . . . . 35
Safety System Check . . . . . . . . . . . . 59
Satellite Radio . . . . . . . . . . . . . . . . . . 156
Scheduling Appointments . . . . . . . 388
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 53 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Extender . . . . . . . . . . . . . . . . . . . . . . . . 58
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 54
Lap-Shoulder Belt . . . . . . . . . . . . . . 55
Reminders . . . . . . . . . . . . . . . . . . . . .118
Replacing after a Crash . . . . . . . . 59
Use During Pregnancy . . . . . . . . . . 58
Seats Adjustment, Front . . . . . . . . . . . . . . . 47
Head Restraints . . . . . . . . . . . . . . . . 46
Heated Front . . . . . . . . . . . . . . . . . . . 49
Lumbar Adjustment, Front . . . . . . 48
Power Adjustment, Front . . . . . . . 48
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Reclining Seatbacks . . . . . . . . . . . . 48
Underseat Storage . . . . . . . . . . . 104
Securing Child Restraints . . . . 94, 99
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 127
OnStar . . . . . . . . . . . . . . . . . . . . . . . 398 Security (cont'd)
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 36
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 36
Service
Accessories andModifications . . . . . . . . . . . . . . . . 276
Climate Control System . . . . . . . 191
Doing Your Own Work . . . . . . . . 276
Maintenance Records . . . . . . . . 377
Maintenance, General Information . . . . . . . . . . . . . . . . . . 363
Parts Identification Label . . . . . 378
Publications Ordering Information . . . . . . . . . . . . . . . . . . 391
Scheduling Appointments . . . . . 388
Services Special Application . . . . . . . . . . . 370
Servicing the Airbag . . . . . . . . . . . . . 70
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 299
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 221
Out of Park . . . . . . . . . . . . . . . . . . . 222
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 145
Software Updates . . . . . . . . . . . . . . 153