Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
Service and Maintenance 259
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed
Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
266 Customer Information
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 260.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner ’s manuals.
Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
Customer Information 269
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service, unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
The Courtesy Transportation
program is no longer available for
cutaway vehicles.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
Customer Information 273
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner’s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 –
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner ’s
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday –Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
282 Index
Locks (cont'd)Power Door . . . . . . . . . . . . . . . . . . . . . 27
Loss of Control . . . . . . . . . . . . . . . . . 136
Low Fuel Warning Light . . . . . . . . . . 97
Low Washer Fluid Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 71
Lumbar Adjustment . . . . . . . . . . . . . . 40 Front Seats . . . . . . . . . . . . . . . . . . . . . 40
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 259
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 254
Maintenance Schedule . . . . . . . . . 246 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 257
Malfunction Indicator Lamp . . . . . . 91
Manual Mirrors . . . . . . . . . . . . . . . . . . 33
Media Avoiding Untrusted Devices . . .113
Messages Fuel System . . . . . . . . . . . . . . . . . . . . 99
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Mirrors
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 33
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 34
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 34
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 33
Manual Rearview . . . . . . . . . . . . . . . 34
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Mirrors, Interior Rearview . . . . . . . . 34
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 210
N
New Vehicle Break-In . . . . . . . . . . . 144
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 88Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 136
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 182
Pressure Light . . . . . . . . . . . . . . . . . . 97
Older Children, Restraints . . . . . . . 64
Online Owner Center . . . . . . . . . . . 266
Operating Mode Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 190
Operation Infotainment System . . . . . . . . . . .110 Ordering
Service Publications . . . . . . . . . . 272
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Overdrive Off Light . . . . . . . . . . . . . . 94
Overheated Engine Protection Operating Mode . . . . 190
Overheating, Engine . . . . . . . . . . . . 190
Overview . . . . . . . . . . . . . . . . . . . . . . . 109
P
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 156
Over Things That Burn . . . . . . . 149
Parking Assist . . . . . . . . . . . . . . . . . . 169
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . . 90
Passenger Sensing System . . . . . 56
Perchlorate Materials Requirements, California . . . . . . 178
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 100
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 120
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 27