2018 CHEVROLET CITY EXPRESS ECO mode

Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
126 Infotainment System
Recent Calls
Use the Recent Calls command to
access outgoing, incoming,
or missed calls or dial numbers for
the last incoming or outgoing calls.
Outgoing :Use the Outgoing
command to list the outgoing
calls made.
Incoming : Use the Incoming
command to list the incoming
calls made.
Missed : Use the Missed command
to list the calls not answered.
Call Back : Use the Call Back
command to call the last incoming
phone number.
Re-dial : Use the Re-dial command
to call the last outgoing number
called.
Using the “Outgoing” Command
1. Press
g V.
2. Say “Outgoing.”
3. The system repeats a list of the outgoing calls. Using the
“Incoming” Command
1. Press
g V.
2. Say “Incoming.”
3. The system repeats a list of the incoming calls.
Using the “Missed”Command
1. Press
g V.
2. Say “Missed.”
3. The system repeats a list of missed calls.
Using the “Call Back” Command
1. Press
g V.
2. Say “Call Back.”
3. The system calls back the last incoming phone number.
Using the “Re-dial”Command
1. Press
g V.
2. Say “Re-dial.”
3. The system calls the last outgoing number called.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Press
gVto answer the call.
. Press
Vto ignore a call.
Ending a Call
PressVto end a call.
Voice Adaptation (VA) Mode
VA allows up to two out-of-dialect
users to train the system to improve
recognition accuracy. By repeating a
number of commands, the users
can create a voice model of their
own voice that is stored in the
system. The system is capable of
storing a different voice adaptation
model for each connected phone.

Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
Infotainment System 127
Training
To train a voice:1. Park the vehicle in a reasonably quiet outdoor
location.
2. Sit in the driver seat with the engine running and the parking
brake on.
3. Press and hold
g Vfor more
than five seconds.
4. The system responds with, “Press the PHONE/SEND
(
gV) for the hands-free
phone system to enter the
voice adaptation mode or press
the PHONE/END (
V) to select
a different language.” See
“Language” previously in this
section.
5. Voice memory A or B is automatically selected. If both
memory locations are already
used, the system will prompt
you to overwrite one. Follow
the instructions provided by the
system. 6. When the preparation is
complete and you are ready to
begin, press
gV.
7. The VA mode will be explained. Follow the instructions
provided by the system.
8. When the training is finished, the system will tell you that an
adequate number of phrases
have been recorded.
9. The system will announce that VA has been completed and
the system is ready.
The VA mode will stop if:
. The
gVcontrol is pressed for
more than five seconds in
VA mode.
. The vehicle begins moving
during VA mode.
. The ignition switch is placed in
the OFF or LOCK position.
Manual Control
While using the voice recognition
system, it is possible to select menu
options to use the steering wheel
controls instead of speaking voice
commands. This can be especially
helpful if the noise of driving makes
it difficult for the voice recognition
system to accurately interpret
commands. The manual control
mode does not allow dialing a
phone number by digits. The user
may select an entry from the
Phonebook or Recent Calls lists. To
re-activate voice recognition, exit
the manual control mode by
pressing and holding
V, then press
gVto start the Hands Free Phone
System.
To start Manual Control Mode:
1. From an active Phone book or Recent Call list, press
Q
TUNE/FF-REW FOLDERRup
or down.
2. The system responds with “Showing Manual Options.”

Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
130 Climate Controls
1:This mode clears the
windshield of fog or frost more
quickly. Air is directed to the
windshield and side window outlets.
Do not drive the vehicle until all
windows are clear.
In defrost or defog mode, excessive
air conditioning use can cause the
windows to fog. If this happens,
change the air delivery mode to
Y
and reduce the fan speed.
Move the air intake control to
%
orMto select the outside air or
recirculation modes.
%: This mode pulls outside air
inside the vehicle.
M: This mode recirculates and
helps to quickly cool the air inside
the vehicle. It can be used to reduce
the outside air and odors that may
enter the vehicle.
Using the recirculation mode for
extended periods may cause the
windows to fog. If this happens,
select the defrost mode. To allow outside air to enter in these
conditions, move the air intake
control to
%.
A/C : Turn the fan control to the
desired speed and press A/C . The
air conditioning does not operate
when the fan control knob is in the
off position. Press A/C to turn the air
conditioning on and off. When A/C
is pressed, an indicator light comes
on to show that the air conditioning
is on.
For quick cool down on hot days:
1. Open the windows to let hot air escape.
2. Move the air intake control to
M.
3. Press A/C .
4. Select the coolest temperature.
5. Select the highest
Aspeed.
Using these settings together for
long periods of time may cause the
air inside the vehicle to become too
dry. To prevent this from happening, after the air in the vehicle has
cooled, move the air intake control
to
%
Rear Window Defogger and
Heated Outside Mirrors
N:
If equipped, press to turn
the rear window defogger on or off.
An indicator light comes on in the
display to show that the feature is
on. This helps to clear frost from the
rear window and outside mirrors.
The ignition must be on for the
defogger to work.
The rear window defogger can be
turned off by pressing
1again or
by turning the ignition to ACC/
ACCESSORY or LOCK.
M: If equipped, press to turn on
or off. An indicator light comes on in
the display to show that the feature
is on. This helps to clear fog or frost
from the surface of the mirror. The
ignition must be in the ON position
for the heated outside mirrors
to work.

Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
Driving and Operating 147
a little (approximately 1/3 to
the floor) and hold it and
then crank the engine.
Release the key and the
accelerator pedal when the
engine starts.
. If the engine is very hard to
start because it is flooded,
press the accelerator pedal
all the way to the floor and
hold it. Crank the engine for
five to six seconds.
After cranking the engine,
release the accelerator
pedal. Crank the engine
with your foot off the
accelerator pedal by turning
the ignition key to START.
Release the key when the
engine starts. If the engine
starts, but fails to run,
repeat the above
procedure.Caution
Do not operate the starter for
more than 15 seconds at a time.
If the engine does not start, turn
the key off and wait 10 seconds
before cranking again, otherwise
the starter could be damaged.
4. Allow the engine to idle for at least 30 seconds after starting.
Do not race the engine while
warming it up. Drive at
moderate speed for a short
distance first, especially in cold
weather.
In cold weather, keep the
engine running for a minimum
of two to three minutes before
shutting it off. Starting and
stopping the engine over a
short period of time may make
the vehicle more difficult to
start.
Avoid situations that can lead to
potential battery discharge and
potential no-start conditions
such as: .
Installation or extended use of
electronic accessories that
consume battery power when
the engine is not running (phone
chargers, GPS, DVD
players, etc.).
. Vehicle is not driven regularly
and/or only driven short
distances. In these cases, the
battery may need to be charged
to maintain battery life.
Engine Heater
If equipped, the engine coolant
heater can provide easier starting in
cold weather conditions at or below
−7 °C (20 °F). The engine coolant
heater should be plugged in at least
two hours before starting.
To Use the Engine Heater
1. Turn off the engine.
2. Open the hood and unwrap the
electrical cord. The cord is in
the engine compartment, on
the passenger side.

Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
154 Driving and Operating
Each time the engine is started,
or when the shift lever is shifted to
any position other than D (Drive),
the Overdrive off mode will be
automatically turned off.
Accelerator Downshift in D
Position
For passing or hill climbing, press
the accelerator pedal to the floor.
This shifts the transmission down
into a lower gear, depending on the
vehicle speed.
High Fluid Temperature
Protection Mode
If the fluid temperature becomes too
high from climbing a steep grade in
high temperatures, such as towing a
trailer. Engine power and vehicle
speed will be decreased
automatically to reduce the chance
of transmission damage. Vehicle
speed can be controlled with the
accelerator pedal but the engine
and vehicle speed may be limited.Fail Safe
When the fail-safe operation occurs,
the CVT will not be shifted into the
selected driving position.
If the vehicle is driven under
extreme conditions, such as
excessive wheel spinning and
subsequent hard braking, the
fail-safe system may be activated.
The malfunction indicator lamp may
come on to indicate the fail-safe
mode is activated. See
Malfunction
Indicator Lamp (Check Engine
Light) 091. This will occur even if all
electrical circuits are functioning
properly. In this case, place the
ignition switch in the OFF position
and wait for 10 seconds. Then place
the ignition switch back in the ON
position. The vehicle should return
to its normal operating condition. If it
does not return to its normal
operating condition, have a dealer
check the transmission and repair if
necessary.
{Warning
When the high fluid temperature
protection mode or fail-safe
operation occurs, vehicle speed
may be gradually reduced. The
reduced speed may be lower than
other traffic, which could increase
the chance of a collision. Be
especially careful when driving.
If necessary, pull to the side of
the road at a safe place and allow
the transmission to return to
normal operation, or have it
repaired if necessary.

Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
Vehicle Care 207
GVWR:Gross Vehicle Weight
Rating. See Vehicle Load Limits
0 140.
GAWR FRT
:Gross Axle Weight
Rating for the front axle. See
Vehicle Load Limits 0140.
GAWR RR
:Gross Axle Weight
Rating for the rear axle. See
Vehicle Load Limits 0140.
Intended Outboard Sidewall
:
The side of an asymmetrical tire
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric
unit for air pressure.
Light Truck (LT-Metric) Tire
:A
tire used on light duty trucks and
some multipurpose passenger
vehicles.
Load Index
:An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire. Maximum Inflation Pressure
:
The maximum air pressure to
which a cold tire can be inflated.
The maximum air pressure is
molded onto the sidewall.
Maximum Load Rating
:The
load rating for a tire at the
maximum permissible inflation
pressure for that tire.
Maximum Loaded Vehicle
Weight
:The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight.
Normal Occupant Weight
:The
number of occupants a vehicle
is designed to seat multiplied by
68 kg (150 lb). See Vehicle Load
Limits 0140.
Occupant Distribution
:
Designated seating positions.
Outward Facing Sidewall
:The
side of an asymmetrical tire that
has a particular side that faces
outward when mounted on a vehicle. The side of the tire that
contains a whitewall, bears
white lettering, or bears
manufacturer, brand, and/or
model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire.
Passenger (P-Metric) Tire
:A
tire used on passenger cars and
some light duty trucks and
multipurpose vehicles.
Recommended Inflation
Pressure
:Vehicle
manufacturer's recommended
tire inflation pressure as shown
on the tire placard.
See Tire Pressure 0208 and
Vehicle Load Limits 0140.
Radial Ply Tire
:A pneumatic
tire in which the ply cords that
extend to the beads are laid at
90 degrees to the centerline of
the tread.

Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
Customer Information 267
.Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935. General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle .
Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or

Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
272 Customer Information
Gather the following information:
.Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 055.Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost. If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.