2018 CHEVROLET BOLT EV phone

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11434431) - 2018 - crc - 2/14/18
336 Customer Information
.Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935. General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
From the U.S., call 1-888-811-1926;
Text Telephone (TTY):
1-888-889-2438.
From Canada, call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle. .
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11434431) - 2018 - crc - 2/14/18
340 Customer Information
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by usingaftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
336.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11434431) - 2018 - crc - 2/14/18
348 OnStar
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the vehicle from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11434431) - 2018 - crc - 2/14/18
350 OnStar
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
myChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s energy level,
range or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System. .
Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
. Set the climate control settings.
For myChevrolet mobile app
information and compatibility, see
www.my.chevrolet.com.
An active OnStar service plan,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
www.onstar.com for details and
system limitations.Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11434431) - 2018 - crc - 2/14/18
OnStar 353
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar
—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 342.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11434431) - 2018 - crc - 2/14/18
360 Index
Charging (cont'd)Wireless . . . . . . . . . . . . . . . . . . . . . . .115
Charging Status Screens . . . . . . . 240
Charging System Light . . . . . . . . . 125
Child Restraints Infants and Young Children . . . . . 85
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 90
Older Children . . . . . . . . . . . . . . . . . . 83
Securing . . . . . . . . . . . . . . . . . . .99, 101
Systems . . . . . . . . . . . . . . . . . . . . . . . . 87
Circuit Breakers . . . . . . . . . . . . . . . . 272
Cleaning Exterior Care . . . . . . . . . . . . . . . . . .311
Interior Care . . . . . . . . . . . . . . . . . . 316
Climate Control Systems Automatic . . . . . . . . . . . . . . . . . . . . . 186
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Cluster, Instrument . . . . . . . . . . . . . 118
Collision Damage Repair . . . . . . . 339
Compartment
Underhood . . . . . . . . . . . . . . . . . . . 259
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 105
Compass . . . . . . . . . . . . . . . . . . . . . . . 113
Compressor Kit, Tire Sealant . . . 297
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . 349 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 217
Control of a Vehicle . . . . . . . . . . . . . 195
Convex Mirrors . . . . . . . . . . . . . . . . . . 50
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 186
Cooling System . . . . . . . . . . . . . . . . . 260
Courtesy Lamps . . . . . . . . . . . . . . . . 155
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 338
Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 106
Cruise Control . . . . . . . . . . . . . . . . . . 219 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Cupholders . . . . . . . . . . . . . . . . . . . . . 105
Customer Assistance . . . . . . . . . . . 335 Offices . . . . . . . . . . . . . . . . . . . . . . . . 334
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 335
Customer Information Service Publications
Ordering Information . . . . . . . . 341
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 332
D
Damage Repair, Collision . . . . . . . 339
Danger, Warning, and Caution . . . . 2 Data Collection
OnStar . . . . . . . . . . . . . . . . . . . . . . . 345
Data Recorders, Event . . . . . . . . . 344
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 152
Defensive Driving . . . . . . . . . . . . . . . 194
Delayed Charging Override . . . . . 239
Delayed Locking . . . . . . . . . . . . . . . . . 43
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 172
Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . 351
Distracted Driving . . . . . . . . . . . . . . . 194
Dome Lamps . . . . . . . . . . . . . . . . . . . 155
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 131
Delayed Locking . . . . . . . . . . . . . . . . 43
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Power Locks . . . . . . . . . . . . . . . . . . . . 43
Drive Unit Electric . . . . . . . . . . . . . . . . . . . . . . . 208
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Driver Assistance Systems . . . . . 221
Driver Efficiency Gauge . . . . . . . . 122
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 141

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11434431) - 2018 - crc - 2/14/18
362 Index
General InformationService and Maintenance . . . . . 321
Towing . . . . . . . . . . . . . . . . . . . . . . . . 252
Vehicle Care . . . . . . . . . . . . . . . . . . 255
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 336
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 269
Hands-Free Phone . . . . . . . . . . . . . 178
Hazard Warning Flashers . . . . . . . 153
Head Restraints . . . . . . . . . . . . . . . . . 57
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 269
Automatic . . . . . . . . . . . . . . . . . . . . . 153
Bulb Replacement . . . . . . . . . . . . 269
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 152
Flash-to-Pass . . . . . . . . . . . . . . . . . 152
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 269
High-Beam On Light . . . . . . . . . . 130
High/Low Beam Changer . . . . . 152
Lamps On Reminder . . . . . . . . . 130
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 64
Steering Wheel . . . . . . . . . . . . . . . .110
Heated Front Seats . . . . . . . . . . . . . . 60 Heating . . . . . . . . . . . . . . . . . . . . . . . . . 186
High Voltage Battery Gauge . . . . 122
High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 271
High-Beam On Light . . . . . . . . . . . . 130
Hill and Mountain Roads . . . . . . . . 198
Hill Start Assist (HSA) . . . . . . . . . . 215
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 66
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 48
Indicator Pedestrian Ahead . . . . . . . . . . . . 128
Vehicle Ahead . . . . . . . . . . . . . . . . 128
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 85
Information
Energy . . . . . . . . . . . . . . . . . . . . . . . 138
Instrument Cluster . . . . . . . . . . . . . . 118
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 105
Interior Rearview Mirrors . . . . . . . . . 51
Introduction . . . . . . . . . . . . . . . . . . 2, 157
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 304
K
Keyless EntryRemote (RKE) System . . . . . . . . . 33
KeyPass . . . . . . . . . . . . . . . . . . . . . . . . . 45
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
L
Labeling, Tire Sidewall . . . . . . . . . . 280
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 155
Daytime Running (DRL) . . . . . . 152
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 155
Exterior Controls . . . . . . . . . . . . . . 150
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 152
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 156
License Plate . . . . . . . . . . . . . . . . . 270
On Reminder . . . . . . . . . . . . . . . . . 130
Reading . . . . . . . . . . . . . . . . . . . . . . 155
Lane Change Alert (LCA) . . . . . . . 231
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 233
Lane Keep Assist (LKA) . . . . . . . . 233
Lane Keep Assist Light . . . . . . . . . 127

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11434431) - 2018 - crc - 2/14/18
364 Index
N
NavigationOnStar . . . . . . . . . . . . . . . . . . . . . . . 348
New Vehicle Break-In . . . . . . . . . . . 203
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 121 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 196
Older Children, Restraints . . . . . . . 83
Online Owner Center . . . . . . . . . . . 335
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 345
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 352
OnStar Connections . . . . . . . . . . . . 349
OnStar Diagnostics . . . . . . . . . . . . . 351
OnStar Emergency . . . . . . . . . . . . . 347
OnStar Navigation . . . . . . . . . . . . . . 348
OnStar Overview . . . . . . . . . . . . . . . 346
OnStar Security . . . . . . . . . . . . . . . . 348
OnStar System . . . . . . . . . . . . . . . . . 175
Operation Infotainment System . . . . . . . . . . 159
Ordering Service Publications . . . . . . . . . . 341
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . .114 Overview . . . . . . . . . . . . . . . . . . . . . . . 158
Underhood Compartment . . . . . 259
Owner Checks and Services . . . . 324
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 206
Shifting Out of . . . . . . . . . . . . . . . . 207
Parking Extended . . . . . . . . . . . . . . . . . . . . . 207
Parking Assist . . . . . . . . . . . . . . . . . . 222
Parking or Backing Assistance Systems . . . . . . . . . . 222
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 125
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Passenger Sensing System . . . . . 77
Pedestrian Ahead Indicator . . . . . 128
Pedestrian Safety Signal . . . . . . . 110
Perchlorate Materials Requirements, California . . . . . . 256
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 143
Phone Apple CarPlay and
Android Auto . . . . . . . . . . . . . . . . 177
Bluetooth . . . . . . . . . . . . . . . . . . . . . 175 Phone (cont'd)
Hands-Free . . . . . . . . . . . . . . . . . . . 178
Plug-In Charging . . . . . . . . . . . . . . . 235
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Power Button . . . . . . . . . . . . . . . . . . . . . . . . 204
Door Locks . . . . . . . . . . . . . . . . . . . . . 43
Flows . . . . . . . . . . . . . . . . . . . . . . . . . 131
Indicator Gauge . . . . . . . . . . . . . . 123
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Outlets . . . . . . . . . . . . . . . . . . . . . . . .114
Protection, Battery . . . . . . . . . . . . 156
Retained Accessory (RAP) . . . 206
Windows . . . . . . . . . . . . . . . . . . . . . . . 53
Pregnancy, Using Seat Belts . . . . 69
Privacy Vehicle Data Recording . . . . . . . 344
Program Courtesy Transportation . . . . . . 338
Programmable Charging . . . . . . . . 131
Proposition 65 Warning,
California . . . . . . . . . . . .255, 264, 304,
Back Cover
Propulsion Power Messages . . . 143