Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 335
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:Download owner's manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 330.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information.
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner's manuals.
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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336 Customer Information
.Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935. General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
From the U.S., call 1-888-811-1926;
Text Telephone (TTY):
1-888-889-2438.
From Canada, call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle. .
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 341
Choose a reputable repair facility
that uses quality replacement parts.
See“Collision Parts” earlier in this
section.
In a crash, the sensing system may
shut down the high voltage system.
See Battery - North America 0264
for important safety information.
If an airbag has inflated, see What
Will You See after an Airbag
Inflates? 075.
If the vehicle is damaged from a
crash, flood, fire, or other event it
may be necessary to have the
vehicle inspected. SeeBattery -
North America 0264 andHigh
Voltage Safety Information 022 for
important safety information.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
electric drive unit, axle, suspension,
brakes, electrical, steering,
body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE: $35.00 to
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 351
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.” 2. Say
“My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply.
Advanced Diagnostics requires an
active OnStar paid service plan,
e-mail address on file, and
enrollment in Advanced Diagnostics. Includes:
.
Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or
press
Qto have an Advisor
initiate a remote diagnostic
report.
. Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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352 OnStar
.Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, press
Qto speak to an
Advisor, or see www.onstar.com.
OnStar Additional
Information
OnStar Smart Driver
OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility
feature is also offered within OnStar
Smart Driver. See www.onstar.com
for details regarding vehicle
eligibility and system limitations.
OnStar, General Motors, and their
affiliates are not insurance
providers. Obtain insurance only
from licensed insurance providers.
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
. Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days. .
After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
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358 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 256
Accessory Power . . . . . . . . . . . . . . . 206
Add-On Electrical Equipment . . . 252
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 352
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 325
Agreements
Trademarks and License . . . . . 184
Air Conditioning . . . . . . . . . . . . . . . . 186
Air Conditioning Regular Operation . . . . . . . . . . . . . . . . . . . . . 192
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 191
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 191
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 190
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 82
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 75
Passenger Sensing System . . . . 77
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 75
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 75 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 74
Where Are the Airbags? . . . . . . . . 72
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 81
Passenger Status Indicator . . . 125
Readiness Light . . . . . . . . . . . . . . 124
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 81
System Check . . . . . . . . . . . . . . . . . . 71
Alarm Vehicle Security . . . . . . . . . . . . . . . . 48
Alert Lane Change . . . . . . . . . . . . . . . . . 231
Side Blind Zone (SBZA) . . . . . . 231
All-Season Tires . . . . . . . . . . . . . . . . 279
AM-FM Radio . . . . . . . . . . . . . . . . . . . 162
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . 165
Antilock Brake System (ABS) . . . 213 Warning Light . . . . . . . . . . . . . . . . . 127
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . .311
Interior . . . . . . . . . . . . . . . . . . . . . . . . 316
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . 177
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362 Index
General InformationService and Maintenance . . . . . 321
Towing . . . . . . . . . . . . . . . . . . . . . . . . 252
Vehicle Care . . . . . . . . . . . . . . . . . . 255
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 336
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 269
Hands-Free Phone . . . . . . . . . . . . . 178
Hazard Warning Flashers . . . . . . . 153
Head Restraints . . . . . . . . . . . . . . . . . 57
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 269
Automatic . . . . . . . . . . . . . . . . . . . . . 153
Bulb Replacement . . . . . . . . . . . . 269
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 152
Flash-to-Pass . . . . . . . . . . . . . . . . . 152
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 269
High-Beam On Light . . . . . . . . . . 130
High/Low Beam Changer . . . . . 152
Lamps On Reminder . . . . . . . . . 130
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 64
Steering Wheel . . . . . . . . . . . . . . . .110
Heated Front Seats . . . . . . . . . . . . . . 60 Heating . . . . . . . . . . . . . . . . . . . . . . . . . 186
High Voltage Battery Gauge . . . . 122
High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 271
High-Beam On Light . . . . . . . . . . . . 130
Hill and Mountain Roads . . . . . . . . 198
Hill Start Assist (HSA) . . . . . . . . . . 215
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 66
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 48
Indicator Pedestrian Ahead . . . . . . . . . . . . 128
Vehicle Ahead . . . . . . . . . . . . . . . . 128
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 85
Information
Energy . . . . . . . . . . . . . . . . . . . . . . . 138
Instrument Cluster . . . . . . . . . . . . . . 118
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 105
Interior Rearview Mirrors . . . . . . . . . 51
Introduction . . . . . . . . . . . . . . . . . . 2, 157
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 304
K
Keyless EntryRemote (RKE) System . . . . . . . . . 33
KeyPass . . . . . . . . . . . . . . . . . . . . . . . . . 45
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
L
Labeling, Tire Sidewall . . . . . . . . . . 280
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 155
Daytime Running (DRL) . . . . . . 152
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 155
Exterior Controls . . . . . . . . . . . . . . 150
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 152
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 156
License Plate . . . . . . . . . . . . . . . . . 270
On Reminder . . . . . . . . . . . . . . . . . 130
Reading . . . . . . . . . . . . . . . . . . . . . . 155
Lane Change Alert (LCA) . . . . . . . 231
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 233
Lane Keep Assist (LKA) . . . . . . . . 233
Lane Keep Assist Light . . . . . . . . . 127
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Index 363
Lap-Shoulder Belt . . . . . . . . . . . . . . . 67
LATCH SystemReplacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 99
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 90
LED Lighting . . . . . . . . . . . . . . . . . . . . 269
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 156
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Illumination Control . . . . . . . . . . . 154
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Lights Airbag Readiness . . . . . . . . . . . . . 124
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 127
Brake System Warning . . . . . . . 126
Charging System . . . . . . . . . . . . . 125
Cruise Control . . . . . . . . . . . . . . . . 130
Door Ajar . . . . . . . . . . . . . . . . . . . . . 131
Electric Parking Brake . . . . . . . . 126
Flash-to-Pass . . . . . . . . . . . . . . . . . 152
High-Beam On . . . . . . . . . . . . . . . . 130
High/Low Beam Changer . . . . . 152
Lane Keep Assist . . . . . . . . . . . . . 127
Seat Belt Reminders . . . . . . . . . . 123
Security . . . . . . . . . . . . . . . . . . . . . . 130 Lights (cont'd)
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 127
Service Vehicle Soon . . . . . . . . . 126
Sport Mode . . . . . . . . . . . . . . . . . . . 127
StabiliTrak OFF . . . . . . . . . . . . . . . 128
Tire Pressure . . . . . . . . . . . . . . . . . 129
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 129
Traction Off . . . . . . . . . . . . . . . . . . . 128
Vehicle Ready . . . . . . . . . . . . . . . . 130
Locks Automatic Door . . . . . . . . . . . . . . . . . 43
Delayed Locking . . . . . . . . . . . . . . . . 43
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Lockout Protection . . . . . . . . . . . . . . 44
Power Door . . . . . . . . . . . . . . . . . . . . . 43
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Loss of Control . . . . . . . . . . . . . . . . . 196
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 90
M
MaintenanceAir Conditioning RegularOperation . . . . . . . . . . . . . . . . . . . 192
Records . . . . . . . . . . . . . . . . . . . . . . 329 Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 325
Maintenance Schedule . . . . . . . . . 322 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 327
Messages Propulsion Power . . . . . . . . . . . . . 143
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 142
Vehicle Speed . . . . . . . . . . . . . . . . 143
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . 51
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 51
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 50
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 50
Manual Rearview . . . . . . . . . . . . . . . 51
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Mirrors, Interior Rearview . . . . . . . . 51
Mobile Applications KeyPass . . . . . . . . . . . . . . . . . . . . . . . . 45
Modes Driver Selected . . . . . . . . . . . . . . . 208
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 285
Multi-band Antenna . . . . . . . . . . . . . 165