2018 CADILLAC XTS tow

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
2018 - crc - 11/16/17
304 VEHICLE CARE
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Do not lash or hook to suspension
components. Use the proper straps
around the tires to secure the
vehicle.
Have the vehicle towed on a wheel lift
tow truck or flatbed car carrier. If a
wheel lift tow truck is used, the drive
wheels cannot contact the road while
the vehicle is being towed. A wheel
dolly must be used to lift all drive
wheels off the ground.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used by the
towing provider. These holes may be
used to pull the vehicle from a flat
road surface onto the flat bed tow
truck.
Consult your dealer or a professional
towing service if the disabled vehicle
must be towed.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle such as a motor home. The
two most common types of
recreational vehicle towing are known
as dinghy towing and dolly towing.
Dinghy towing is towing the vehicle
with all four wheels on the ground.
Dolly towing is towing the vehicle
with two wheels on the ground and
two wheels up on a device known as a
dolly.
Here are some important things to
consider before recreational vehicle
towing:
. What is the towing capacity of the
towing vehicle? Be sure to read the
tow vehicle manufacturer's
recommendations.
. What is the distance that will be
traveled? Some vehicles have
restrictions on how far and how
long they can tow.

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
2018 - crc - 11/16/17
VEHICLE CARE 305
.Is the proper towing equipment
going to be used? See your dealer
or trailering professional for
additional advice and equipment
recommendations.
. Is the vehicle ready to be towed?
Just as preparing the vehicle for a
long trip, make sure the vehicle is
prepared to be towed.
Caution
Use of a shield mounted in front of
the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would not
be covered by the vehicle warranty.
If using a shield, only use one that
attaches to the towing vehicle.
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not be
covered by the vehicle warranty. Do
not tow the vehicle with all four
wheels on the ground. The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be towed,
a dolly should be used. See the
following information on dolly towing.
Dolly Towing from the Front
(Front-Wheel Drive)
Vehicles with front-wheel drive can be
dolly towed from the front.
To dolly tow the vehicle from the
front:
1. Attach the dolly to the tow vehicle following the dolly
manufacturer instructions.

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
2018 - crc - 11/16/17
306 VEHICLE CARE
2. Drive the front wheels onto thedolly.
3. Shift the transmission to P (Park).
4. Firmly set the parking brake.
5. Use an adequate clamping device designed for towing to ensure
that the front wheels are locked
into the straight-ahead position.
6. Secure the vehicle to the dolly following the manufacturer
instructions.
7. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
8. Turn the ignition to off.Dolly Towing from the Front
(All-Wheel Drive)
Vehicles with All-Wheel Drive cannot
be dolly towed.
Dolly Towing from the Rear
The vehicle cannot be dolly towed
from the rear.

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
2018 - crc - 11/16/17
VEHICLE CARE 307
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and Lubricants
0326.
Washing the Vehicle
To preserve the vehicle's finish, wash
it often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they
can damage the vehicle's paint,
metal, or plastic parts. If damage
occurs, it would not be covered by
the vehicle warranty. Approved
cleaning products can be obtained
from your dealer. Follow all
manufacturer directions regarding
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Caution (Continued)
correct product usage, necessary
safety precautions, and appropriate
disposal of any vehicle care
product.
Caution
Avoid using high-pressure washes
closer than 30 cm (12 in) to the
surface of the vehicle. Use of power
washers exceeding 8,274 kPa
(1,200 psi) can result in damage or
removal of paint and decals.
Caution
Do not power wash any component
under the hood that has this
e
symbol.
This could cause damage that
would not be covered by the vehicle
warranty. If using an automatic car wash, follow
the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may be
damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before washing
and after, to remove all cleaning
agents completely. If they are allowed
to dry on the surface, they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces are
damaged, see your dealer to have the
damage assessed and repaired. Foreign
materials such as calcium chloride
and other salts, ice melting agents,
road oil and tar, tree sap, bird
droppings, chemicals from industrial
chimneys, etc., can damage the
vehicle's finish if they remain on
painted surfaces. Wash the vehicle as

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
2018 - crc - 11/16/17
VEHICLE CARE 309
.Aftermarket appearance caps or
covers while the lamps are
illuminated, due to excessive heat
generated.
Caution
Failure to clean lamps properly can
cause damage to the lamp cover
that would not be covered by the
vehicle warranty.
Caution
Using wax on low gloss black finish
stripes can increase the gloss level
and create a non-uniform finish.
Clean low gloss stripes with soap
and water only.
Air Intakes
Clear debris from the air intakes,
between the hood and windshield,
when washing the vehicle.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using a lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the blades.
Bugs, road grime, sap, and a buildup
of vehicle wash/wax treatments may
cause wiper streaking.
Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty conditions,
sand, salt, heat, sun, snow, and ice.
Weatherstrips
Apply weatherstrip lubricant on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips at
least once a year. Hot, dry climates
may require more frequent
application. Black marks from rubber
material on painted surfaces can be
removed by rubbing with a clean
cloth. See Recommended Fluids and
Lubricants 0326.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Caution
Using petroleum-based tire dressing
products on the vehicle may
damage the paint finish and/or
tires. When applying a tire dressing,
always wipe off any overspray from
all painted surfaces on the vehicle.
Wheels and Trim —Aluminum or
Chrome
Use a soft, clean cloth with mild soap
and water to clean the wheels. After
rinsing thoroughly with clean water,
dry with a soft, clean towel. A wax
may then be applied.
Caution
Chrome wheels and other chrome
trim may be damaged if the vehicle
is not washed after driving on roads
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Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
2018 - crc - 11/16/17
312 VEHICLE CARE
Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months of
ownership will reduce tendency to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not be
damaged. Clean spots with water and
mild soap.
Coated Moldings
Coated moldings should be cleaned.
. When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface using
a soft brush attachment. If a rotating
vacuum brush attachment is being
used, only use it on the floor carpet.
Before cleaning, gently remove as
much of the soil as possible:
.
Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is recommended
to prevent lint transfer to the
fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to
a clean area frequently to
prevent forcing the soil in to the
fabric. 4. Continue gently rubbing the
soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely removed,
it may be necessary to use a
commercial upholstery cleaner or spot
lifter. Test a small hidden area for
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
2018 - crc - 11/16/17
316 SERVICE AND MAINTENANCE
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered by
the vehicle warranty. Maintenance
intervals, checks, inspections,
recommended fluids, and lubricants
are important to keep the vehicle in
good working condition.
Do not have chemical flushes that
are not approved by GM performed
on the vehicle. The use of flushes,
solvents, cleaners, or lubricants that
are not approved by GM could
damage the vehicle, requiring
expensive repairs that are not
covered by the vehicle warranty.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi. Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.
Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits 0176.
. Are driven on reasonable road
surfaces within legal driving limits.
. Use the recommended fuel. See
Fuel 0222.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather
. Mainly driven in hilly or
mountainous terrain .
Frequently towing a trailer
. Used for high speed or competitive
driving
. Used for taxi, police, or delivery
service
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0234.

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
2018 - crc - 11/16/17
338 CUSTOMER INFORMATION
General Motors of Canada also has a
Mobility program. See www.gm.ca or
call 1-800-GM-DRIVE (800-463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle .
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges ™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.