Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
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264 VEHICLE CARE
The vehicle may not be equipped with
all of the fuses, relays, and features
shown.Fuses Usage
1 Wireless charger module/USB charge
2 Body control module 7
3 Body control module 5
4 Radio
5 Infotainment display/ Head-up display/
Instrument cluster Fuses Usage
6 Power outlet 1
7 Power outlet 2
8 Body control module 1
9 Body control module 4
10 Body control module 8
11 Front HVAC blower
12 Passenger seat
13 Driver seat
14 Diagnostic link connector
15 Airbag AOS
16 Glove box
17 HVAC controller
18 Logistics
19 Front camera
20 Telematics (OnStar)
21 CGM Fuses Usage
22 Steering wheel controls/Backlight
23 Body control module 3
24 Body control module 2
25 Power steering column
26 AC DC inverter
Relays Usage R1 Glove box
R2 Logistics
R3 Retained accessory power
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276 VEHICLE CARE
vehicle and are not the correct tire
pressures for the completed
professional vehicle.
Tire Pressure for
High-Speed Operation
{Warning
Driving at high speeds, 160 km/h
(100 mph) or higher, puts additional
strain on tires. Sustained
high-speed driving causes excessive
heat buildup and can cause sudden
tire failure. This could cause a
crash, and you or others could be
killed. Some high-speed rated tires
require inflation pressure
adjustment for high-speed
operation. When speed limits and
road conditions allow the vehicle to
be driven at high speeds, make sure
the tires are rated for high-speed
operation, are in excellent
condition, and are set to the correct
cold tire inflation pressure for the
vehicle load.Vehicles with P245/45R19 98V size
tires require inflation pressure
adjustment when driving the vehicle
at speeds of 160 km/h (100 mph) or
higher. Set the cold inflation pressure
to 260 kPa (38 psi).
Vehicles with P245/40R20 95V size
tires require inflation pressure
adjustment when driving the vehicle
at speeds of 160 km/h (100 mph) or
higher. Set the cold inflation pressure
to 280 kPa (41 psi).
Professional vehicles with 235/
55R18 104H size tires require inflation
pressure adjustment when driving the
vehicle at speeds of
160 km/h (100 mph) or higher. Set the
cold inflation pressure to
40 kPa (6 psi) above the recommended
cold tire pressure shown on the Tire
and Loading Information label for the
235/55R18 104H size tires.
Return the tires to the recommended
cold tire inflation pressure when
high-speed driving has ended.
See
Vehicle Load Limits 0176 and Tire
Pressure 0274.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor the
air pressure in your tires and transmit
tire pressure readings to a receiver
located in the vehicle.
Each tire, including the spare (if
provided), should be checked monthly
when cold and inflated to the
inflation pressure recommended by
the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or tire
inflation pressure label, you should
determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a tire
pressure monitoring system (TPMS)
that illuminates a low tire pressure
telltale when one or more of your tires
is significantly under-inflated.
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Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them to
the proper pressure. Driving on a
significantly under-inflated tire causes
the tire to overheat and can lead to
tire failure. Under-inflation also
reduces fuel efficiency and tire tread
life, and may affect the vehicle's
handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance,
and it is the driver's responsibility to
maintain correct tire pressure, even if
under-inflation has not reached the
level to trigger illumination of the
TPMS low tire pressure telltale.
Your vehicle has also been equipped
with a TPMS malfunction indicator to
indicate when the system is not
operating properly. The TPMS
malfunction indicator is combined
with the low tire pressure telltale.
When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated. Thissequence will continue upon
subsequent vehicle start-ups as long
as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent the
TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
See
Tire Pressure Monitor Operation
0 277.
See Radio Frequency Statement 0344.
Tire Pressure Monitor
Operation
This vehicle may have a Tire Pressure
Monitor System (TPMS). The TPMS is
designed to warn the driver when a low tire pressure condition exists.
TPMS sensors are mounted onto each
tire and wheel assembly, excluding the
spare tire and wheel assembly. The
TPMS sensors monitor the air
pressure in the tires and transmit the
tire pressure readings to a receiver
located in the vehicle.
When a low tire pressure condition is
detected, the TPMS illuminates the
low tire pressure warning light on the
instrument cluster. If the warning
light comes on, stop as soon as
possible and inflate the tires to the
recommended pressure shown on the
Tire and Loading Information label.
See
Vehicle Load Limits 0176.
A message to check the pressure in a
specific tire displays in the Driver
Information Center (DIC). The low tire
pressure warning light and the DIC
warning message come on at each
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.One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See your
dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0282.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly it cannot detect or signal a
low tire pressure condition. See your
dealer for service if the TPMS
malfunction light and DIC message
comes on and stays on.TPMS Sensor Matching Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or more
of the TPMS sensors. The TPMS
sensor matching process should also
be performed after replacing a spare
tire with a road tire containing the
TPMS sensor. The malfunction light
and the DIC message should go off at
the next ignition cycle. The sensors
are matched to the tire/wheel
positions, using a TPMS relearn tool,
in the following order: driver side
front tire, passenger side front tire,
passenger side rear tire, and driver
side rear. See your dealer for
service or to purchase a relearn tool.
A TPMS relearn tool can also be
purchased. See Tire Pressure
Monitor Sensor Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four tire/wheel positions. If it takes longer,
the matching process stops and must
be restarted.
The TPMS sensor matching process is:
1. Set the parking brake.
2. Place the vehicle in Service Mode. See Ignition Positions
0 181.
3. Make sure the Tire Pressure info display option is turned on. The
info displays on the DIC can be
turned on and off through the
Options menu. See Driver
Information Center (DIC) 0136.
4. Use the five-way DIC control on the right side of the steering
wheel to scroll to the Tire
Pressure screen under the DIC
info page. See Driver Information
Center (DIC) 0136.
5. Press and hold SEL in the center of the five-way DIC control.
The horn sounds twice to signal
the receiver is in relearn mode
and the TIRE LEARNING ACTIVE
message displays on the DIC
screen.
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Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months of
ownership will reduce tendency to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not be
damaged. Clean spots with water and
mild soap.
Coated Moldings
Coated moldings should be cleaned.
. When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface using
a soft brush attachment. If a rotating
vacuum brush attachment is being
used, only use it on the floor carpet.
Before cleaning, gently remove as
much of the soil as possible:
.
Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is recommended
to prevent lint transfer to the
fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to
a clean area frequently to
prevent forcing the soil in to the
fabric. 4. Continue gently rubbing the
soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely removed,
it may be necessary to use a
commercial upholstery cleaner or spot
lifter. Test a small hidden area for
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
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334 CUSTOMER INFORMATION
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 334
Customer Assistance Offices . . . . 336
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 336
Online Owner Center . . . . . . . . . . . . . 337
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 337
Roadside Service . . . . . . . . . . . . . . . . . 338
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 340
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 340
Collision Damage Repair . . . . . . . . . 341
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . . . . 343
Radio Frequency Statement . . . . . 344
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 344
Reporting Safety Defects to the Canadian Government . . . . . . . . . 344 Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 345
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Event Data Recorders . . . . . . . . . . . . 345
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Infotainment System . . . . . . . . . . . . . 346
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without
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CUSTOMER INFORMATION 337
Online Owner Center
Online Owner Experience (U.S.)
my.cadillac.com
The Cadillac online owner experience
allows interaction with Cadillac and
keeps important vehicle-specific
information in one place.
Membership Benefits
E:Download owner’s manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I: View printable dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers, and
hours.
r: Track your vehicle’s warranty
information.
J: View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number (VIN)
0 330.
H:View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F: Chat with online help
representatives.
See my.cadillac.com to register your
vehicle.
Cadillac Owner Centre (Canada)
cadillacowner.ca
Visit the Cadillac Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and warranty
information.
. Retrieve favorite articles, quizzes,
tips, and multimedia galleries
organized into the Featured
Articles and Auto Care Sections.
. Download owner’s manuals. .
Find Cadillac-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to qualified
applicants for cost reimbursement, up
to certain limits, of eligible
aftermarket adaptive equipment
required for the vehicle, such as hand
controls or a wheelchair/scooter lift
for the vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
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Radio Frequency
Statement
This vehicle has systems that operate
on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC)
rules and with Innovation, Science
and Economic Development (ISED)
Canada's RSP-100 / license-exempt
RSS's / ICES-001.
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or General
Motors. To contact NHTSA, you may call
the Vehicle Safety Hotline toll-free
at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov;
or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport Canada
at 1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)