2018 CADILLAC XT5 tow

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349110) - 2018 - CRC - 9/28/17
320 VEHICLE CARE
If using an automatic car wash, follow
the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may be
damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before washing
and after, to remove all cleaning
agents completely. If they are allowed
to dry on the surface, they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces are
damaged, see your dealer to have the
damage assessed and repaired. Foreign
materials such as calcium chloride
and other salts, ice melting agents,
road oil and tar, tree sap, bird
droppings, chemicals from industrial
chimneys, etc., can damage the
vehicle's finish if they remain on
painted surfaces. Wash the vehicle assoon as possible. If necessary, use
non-abrasive cleaners that are marked
safe for painted surfaces to remove
foreign matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See your
dealer for approved cleaning products.
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber, decals,
simulated wood, or flat paint as
damage can occur.
Caution
Machine compounding or
aggressive polishing on a basecoat/
clearcoat paint finish may damage
it. Use only non-abrasive waxes and
polishes that are made for a
basecoat/clearcoat paint finish on
the vehicle.
To keep the paint finish looking new,
keep the vehicle garaged or covered
whenever possible. Protecting Exterior Bright Metal
Moldings
Caution
Failure to clean and protect the
bright metal moldings can result in
a hazy white finish or pitting. This
damage would not be covered by
the vehicle warranty.
The bright metal moldings on the
vehicle are aluminum, chrome,
or stainless steel. To prevent damage
always follow these cleaning
instructions:
. Be sure the molding is cool to the
touch before applying any cleaning
solution.
. Use only approved cleaning
solutions for aluminum, chrome,
or stainless steel. Some cleaners
are highly acidic or contain
alkaline substances and can
damage the moldings.
. Always dilute a concentrated
cleaner according to the
manufacturer’s instructions.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349110) - 2018 - CRC - 9/28/17
VEHICLE CARE 321
.Do not use cleaners that are not
intended for automotive use.
. Use a nonabrasive wax on the
vehicle after washing to protect
and extend the molding finish.
Cleaning Exterior Lamps/Lenses,
Emblems, Decals, and Stripes
Use only lukewarm or cold water, a
soft cloth, and a car washing soap to
clean exterior lamps, lenses, emblems,
decals, and stripes. Follow instructions
under "Washing the Vehicle"
previously in this section.
Lamp covers are made of plastic, and
some have a UV protective coating. Do
not clean or wipe them when dry.
Do not use any of the following on
lamp covers:
.Abrasive or caustic agents.
. Washer fluids and other cleaning
agents in higher concentrations
than suggested by the
manufacturer.
. Solvents, alcohols, fuels, or other
harsh cleaners.
. Ice scrapers or other hard items. .
Aftermarket appearance caps or
covers while the lamps are
illuminated, due to excessive heat
generated.
Caution
Failure to clean lamps properly can
cause damage to the lamp cover
that would not be covered by the
vehicle warranty.
Caution
Using wax on low gloss black finish
stripes can increase the gloss level
and create a non-uniform finish.
Clean low gloss stripes with soap
and water only.
Air Intakes
Clear debris from the air intakes,
between the hood and windshield,
when washing the vehicle.
Shutter System
The vehicle may have a shutter
system designed to help increase fuel
economy. Keep the shutter system
clean for proper operation.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using a lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the blades.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349110) - 2018 - CRC - 9/28/17
322 VEHICLE CARE
Bugs, road grime, sap, and a buildup
of vehicle wash/wax treatments may
cause wiper streaking.
Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty conditions,
sand, salt, heat, sun, snow, and ice.
Weatherstrips
Apply weatherstrip lubricant on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips at
least once a year. Hot, dry climates
may require more frequent
application. Black marks from rubber
material on painted surfaces can be
removed by rubbing with a clean
cloth. SeeRecommended Fluids and
Lubricants 0337.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Caution
Using petroleum-based tire dressing
products on the vehicle may
damage the paint finish and/or
tires. When applying a tire dressing,
always wipe off any overspray from
all painted surfaces on the vehicle.
Wheels and Trim —Aluminum or
Chrome
Use a soft, clean cloth with mild soap
and water to clean the wheels. After
rinsing thoroughly with clean water,
dry with a soft, clean towel. A wax
may then be applied.
Caution
Chrome wheels and other chrome
trim may be damaged if the vehicle
is not washed after driving on roads
that have been sprayed with
magnesium, calcium, or sodium
chloride. These chlorides are used
(Continued)
Caution (Continued)
on roads for conditions such as ice
and dust. Always wash the chrome
with soap and water after exposure.
Caution
To avoid surface damage, do not
use strong soaps, chemicals,
abrasive polishes, cleaners, brushes,
or cleaners that contain acid on
aluminum or chrome-plated wheels.
Use only approved cleaners. Also,
never drive a vehicle with
aluminum or chrome-plated wheels
through an automatic car wash that
uses silicone carbide tire cleaning
brushes. Damage could occur and
the repairs would not be covered by
the vehicle warranty.
Brake System
Visually inspect brake lines and hoses
for proper hook-up, binding, leaks,
cracks, chafing, etc. Inspect disc brake

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349110) - 2018 - CRC - 9/28/17
324 VEHICLE CARE
lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Use cleaners specifically designed for
the surfaces being cleaned to prevent
permanent damage. Apply all cleaners
directly to the cleaning cloth. Do not
spray cleaners on any switches or
controls. Remove cleaners quickly.
Before using cleaners, read and follow
all safety instructions on the label.
While cleaning the interior, open the
doors and windows to get proper
ventilation.
To prevent damage, do not clean the
interior using the following cleaners
or techniques:
.Never use a razor or any other
sharp object to remove soil from
any interior surface.
. Never use a brush with stiff
bristles.
. Never rub any surface aggressively
or with too much pressure.
. Do not use laundry detergents or
dishwashing soaps with
degreasers. For liquid cleaners, use approximately 20 drops per 3.8 L
(1 gal) of water. A concentrated
soap solution will create streaks
and attract dirt. Do not use
solutions that contain strong or
caustic soap.
. Do not heavily saturate the
upholstery when cleaning.
. Do not use solvents or cleaners
containing solvents.
Interior Glass
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
If necessary, use a commercial glass
cleaner after cleaning with plain water.
Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger. Cleaning the windshield with water
during the first three to six months of
ownership will reduce tendency to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not be
damaged. Clean spots with water and
mild soap.
Coated Moldings
Coated moldings should be cleaned.
.
When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface using
a soft brush attachment. If a rotating
vacuum brush attachment is being
used, only use it on the floor carpet.
Before cleaning, gently remove as
much of the soil as possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349110) - 2018 - CRC - 9/28/17
VEHICLE CARE 325
.For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is recommended
to prevent lint transfer to the
fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to
a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water. If the soil is not completely removed,
it may be necessary to use a
commercial upholstery cleaner or spot
lifter. Test a small hidden area for
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild
soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.
Instrument Panel, Leather, Vinyl,
Other Plastic Surfaces, Low
Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth dampened
with water to remove dust and loose
dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened
with a mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as well
as other interior surfaces, may
cause permanent damage. Wipe
excess moisture from these surfaces
after cleaning and allow them to
(Continued)

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349110) - 2018 - CRC - 9/28/17
SERVICE AND MAINTENANCE 329
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered by
the vehicle warranty. Maintenance
intervals, checks, inspections,
recommended fluids, and lubricants
are important to keep the vehicle in
good working condition.
Do not have chemical flushes that
are not approved by GM performed
on the vehicle. The use of flushes,
solvents, cleaners, or lubricants that
are not approved by GM could
damage the vehicle, requiring
expensive repairs that are not
covered by the vehicle warranty.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi. Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.
Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits 0184.
. Are driven on reasonable road
surfaces within legal driving limits.
. Use the recommended fuel. See
Fuel 0236.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather
. Mainly driven in hilly or
mountainous terrain .
Frequently towing a trailer
. Used for high speed or competitive
driving
. Used for taxi, police, or delivery
service
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0251.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349110) - 2018 - CRC - 9/28/17
CUSTOMER INFORMATION 347
General Motors of Canada also has a
Mobility program. See www.gm.ca or
call 1-800-GM-DRIVE (800-463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle .
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges ™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349110) - 2018 - CRC - 9/28/17
348 CUSTOMER INFORMATION
.Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be
reimbursed during the Powertrain
warranty period. Items considered
are hotel, meals, and rental car or
a vehicle being delivered back to
the customer, up to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires, chains,
or other traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel delivery: Reimbursement is
up to 7 liters. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service. .
Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received,
the Roadside Service advisor will
help you make arrangements and
explain how to receive payment.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
. Alternative Service: If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.