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Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349110) - 2018 - CRC - 9/28/17
DRIVING AND OPERATING 189
If the pushbutton start is not working,
the vehicle may be near a strong radio
antenna signal causing interference to
the Remote Keyless Entry (RKE)
system. SeeRemote Keyless Entry
(RKE) System Operation 028.
To shift out of P (Park), the vehicle
must be turned on and the brake
pedal must be applied.
Stopping the Engine/OFF (No
Indicator Light) : When the vehicle is
stopped, press ENGINE START/STOP
once to turn the engine off.
The transmission will shift to P (Park)
automatically.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory Power
(RAP) 0193.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
(Continued)
Warning (Continued)
systems and disable the airbags.
While driving, only shut the vehicle
off in an emergency.
If the vehicle must be shut off in an
emergency: 1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and press ENGINE
START/STOP. The transmission
must be in P (Park) to turn the
ignition to the OFF position.
4. Set the parking brake. See Electric Parking Brake 0203. If the vehicle cannot be pulled over
and must be shut off while driving,
press and hold ENGINE START/STOP
for longer than two seconds, or press
twice in five seconds.
ACC/ACCESSORY (Amber Indicator
Light) :
This mode allows you to use
some electrical accessories when the
engine is off.
With the ignition off, pressing
ENGINE START/STOP once without
the brake pedal applied will place the
ignition system in ACC/ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after 10 minutes
to prevent battery rundown.
ON/RUN/START (Green Indicator
Light) : This mode is for driving and
starting. With the ignition off and the
brake pedal applied, pressing ENGINE
START/STOP once will place the
ignition system in ON/RUN/START.
Once engine cranking begins, release
the button. Engine cranking will
continue until the engine starts, the
ignition will then remain ON. See
Starting the Engine 0190.
Page 191 of 380

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349110) - 2018 - CRC - 9/28/17
190 DRIVING AND OPERATING
Service Mode
This mode is available to verify the
proper operation of the malfunction
indicator lamp as may be required for
emissions inspection purposes and for
service and diagnostics. SeeAutomatic
Transmission 0196.
With the vehicle off, and the brake
pedal not applied, pressing and
holding ENGINE START/STOP for
more than five seconds will place the
vehicle in Service Mode. The
instruments and audio systems will
operate as they do in ON/RUN, but
the vehicle will not be able to be
driven. The engine will not start in
Service Mode. Press ENGINE START/
STOP again to turn the vehicle off.
Starting the Engine
Place the transmission in the proper
gear, P (Park) or N (Neutral). To restart
the engine when the vehicle is already
moving, use N (Neutral).
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change the
way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty. See
Add-On Electrical Equipment 0248.
To start the vehicle: 1. With the Keyless Access system, the RKE transmitter must be in
the vehicle. Press ENGINE
START/STOP with the brake
pedal applied. When the engine
begins cranking, let go of the
button. The idle speed will go down as the engine warms up.
Do not race the engine
immediately after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
battery is low, a Driver
Information Center (DIC)
message will display. See
Remote
Keyless Entry (RKE) System
Operation 028.Caution
Cranking the engine for long
periods of time, by pressing
ENGINE START/STOP immediately
after cranking has ended, can
overheat and damage the cranking
motor, and drain the battery. Wait
at least 15 seconds between each
try, to let the cranking motor
cool down.
Page 359 of 380

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349110) - 2018 - CRC - 9/28/17
358 ONSTAR
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call, or answer
an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped. PressQto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active,
OnStar service plan (excludes Basic
Plan). With Automatic Crash
Response, built-in sensors can
automatically alert a specially trained
OnStar Advisor who is immediately
connected in to the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
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Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349110) - 2018 - CRC - 9/28/17
362 ONSTAR
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds: “OK,
dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a way
to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and data
rates may apply. Advanced Diagnostics
requires an active OnStar paid service
plan, e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set preferences
to receive real-time e-mails, texts,
or monthly reports of the vehicle’s
health. Or press
Qto have an
Advisor initiate a remote
diagnostic report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with key
vehicle components, such as the
battery, fuel system, or starter
system. Alerts for potential issues
appear on the infotainment
display. Proactive Alerts are
designed to help predict specific
types of issues based on
information collected from the
vehicle. Other factors may affect
vehicle performance. Not all issues
will deliver alerts. In some cases, a
dealer service check may be
required to confirm the accuracy
of the alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time for
maintenance. Your dealer will then
contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.