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360 ONSTAR
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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ONSTAR 361
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
For myCadillac mobile app
information and compatibility, see
www.my.cadillac.com.
An active OnStar service, compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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362 ONSTAR
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds: “OK,
dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a way
to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and data
rates may apply. Advanced Diagnostics
requires an active OnStar paid service
plan, e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set preferences
to receive real-time e-mails, texts,
or monthly reports of the vehicle’s
health. Or press
Qto have an
Advisor initiate a remote
diagnostic report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with key
vehicle components, such as the
battery, fuel system, or starter
system. Alerts for potential issues
appear on the infotainment
display. Proactive Alerts are
designed to help predict specific
types of issues based on
information collected from the
vehicle. Other factors may affect
vehicle performance. Not all issues
will deliver alerts. In some cases, a
dealer service check may be
required to confirm the accuracy
of the alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time for
maintenance. Your dealer will then
contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.
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OnStar Additional
Information
OnStar Smart Driver
OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility feature
is also offered within OnStar Smart
Driver. See www.onstar.com for details
regarding vehicle eligibility and
system limitations.
OnStar, General Motors, and their
affiliates are not insurance providers.
Obtain insurance only from licensed
insurance providers.
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Q
to set up an account.
. With the OnStar Basic Plan, every
60 days. .
After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
services if the vehicle is disposed of,
sold, transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Advanced
Vehicle Diagnostics, Remote Services,
Roadside Assistance, Turn-by-Turn Navigation, and Hands-Free Calling
are available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For
more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
.
Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor.
OnStar services cannot work unless
the vehicle is in a place where OnStar
has an agreement with a wireless
service provider for service in that
area. The wireless service provider
must also have coverage, network
capacity, reception, and technology
compatible with OnStar services.
Service involving location information
about the vehicle cannot work unless
GPS signals are available,
unobstructed, and compatible with
the OnStar hardware. OnStar services
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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364 ONSTAR
may not work if the OnStar equipment
is not properly installed or it has not
been properly maintained.
If equipment or software is added,
connected, or modified, OnStar
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0353.
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs. .
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
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ONSTAR 365
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to
function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0248. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that are stored in the vehicle, such as
OnStar Hands-Free Calling name tags,
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for any
affected or erased data or settings.
These updates or changes may also
collect personal information. Such
collection is described in the OnStar
privacy statement or separately
disclosed at the time of installation.
These updates or changes may also
cause a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates or
changes and agreement that either
OnStar or GM may remotely deliver
them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it.
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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370 INDEX
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cluster, Instrument . . . . . . . . . . . .123, 125
Collision Damage Repair . . . . . . . . . . . 350
Compact Spare Tire . . . . . . . . . . . . . . . . . 313
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Compressor Kit, Tire Sealant . . . . . . . 301
Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Control of a Vehicle . . . . . . . . . . . . . . . . 179
Convenience Net . . . . . . . . . . . . . . . . . . . . 111
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 49
Coolant Engine Temperature Gauge . . . . . . 129
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .168, 173
Cooling System . . . . . . . . . . . . . . . . . . . . . 258
Cornering Lamps . . . . . . . . . . . . . . . . . . . 164
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 164
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 208
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Cruise Control, Adaptive . . . . . . . . . . . 210
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Customer Assistance . . . . . . . . . . . . . . . 345 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Text Telephone (TTY) Users . . . . . 345
Customer Information Service Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 352
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 343
D
Damage Repair, Collision . . . . . . . . . . . 350
Danger, Warning, and Caution . . . . . . . . 3
Data CollectionInfotainment System . . . . . . . . . . . . . 356
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Data Recorders, Event . . . . . . . . . . . . . . 355
Daytime Running Lamps (DRL) . . . 162
Defensive Driving . . . . . . . . . . . . . . . . . . . 179
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 39
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Distracted Driving . . . . . . . . . . . . . . . . . . 178
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 164 Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 141
Delayed Locking . . . . . . . . . . . . . . . . . . . . 39
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 39
Drive Belt Routing, Engine . . . . . . . . . 342
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . 201, 266
Driver Assistance Systems . . . . . . . . . 219
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 141
Driver Mode Control . . . . . . . . . . . . . . . . 207
Driving Assistance Systems . . . . . . . . . . . . . . . 226
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 240
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
For Better Fuel Economy . . . . . . . . . . . 25
Hill and Mountain Roads . . . . . . . . 182
If the Vehicle is Stuck . . . . . . . . . . . . 184
Loss of Control . . . . . . . . . . . . . . . . . . . . 181
Off-Road Recovery . . . . . . . . . . . . . . . . 180
Vehicle Load Limits . . . . . . . . . . . . . . 184
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 181
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 168
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372 INDEX
Fuses (cont'd)Instrument Panel Fuse Block . . . . 275
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
G
Garage Door Opener . . . . . . . . . . . . . . . . 156
Programming . . . . . . . . . . . . . . . . . . . . . . 156
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 268
Gauges Engine Coolant Temperature . . . . 129
Engine Oil Pressure . . . . . . . . . . . . . . . 128
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Speedometer . . . . . . . . . . . . . . . . . . . . . . 127
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 127
Trip Odometer . . . . . . . . . . . . . . . . . . . . 127
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . . . . 122
General Information Service and Maintenance . . . . . . . . 328
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 250
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . 270
Hazard Warning Flashers . . . . . . . . . . 163
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 58
Head-up Display . . . . . . . . . . . . . . . . . . . . 144
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 162
Bulb Replacement . . . . . . . . . . . . . . . . 270
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 162
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 162
High-Beam On Light . . . . . . . . . . . . . . 140
High/Low Beam Changer . . . . . . . . . 162
Lamps On Reminder . . . . . . . . . . . . . . 140
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Steering Wheel . . . . . . . . . . . . . . . . . . . . 114
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 50
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Heating . . . . . . . . . . . . . . . . . . . . . . . . .168, 173
High-Beam On Light . . . . . . . . . . . . . . . . 140
High-Speed Operation . . . . . . . . . . . . . . 288
Hill and Mountain Roads . . . . . . . . . . 182 Hill Start Assist (HSA) . . . . . . . . . . . . . 204
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
How to Wear Seat Belts Properly . . . 70
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .168, 173
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 188
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Indicator
Pedestrian Ahead . . . . . . . . . . . . . . . . . 137
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 137
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 167
Infotainment System . . . . . . . . . . . . . . . 356
Instrument Cluster . . . . . . . . . . . .123, 125
Instrument Panel Overview . . . . . . . . . . . 6
Interior Rearview Mirrors . . . . . . . . . . . 51
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 314
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . 28
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27