Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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CUSTOMER INFORMATION 369
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial,
local, and rental vehicle provider
requirements. Requirements vary and
may include minimum age
requirements, insurance coverage,
credit card, etc. Additional fees such
as fuel usage charges, taxes, levies,
usage fees, excessive mileage, or rental
usage beyond the completion of the
repair are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle
service, may not be available at every
dealer. Contact your dealer for specific
availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue CourtesyTransportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its sole
discretion.
Collision Damage Repair
If the vehicle is involved in a collision
and it is damaged, have the damage
repaired by a qualified technician
using the proper equipment and
quality replacement parts. Poorly
performed collision repairs diminish
the vehicle resale value, and safety
performance can be compromised in
subsequent collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the parts
with which the vehicle was originally
built. Genuine GM Collision parts are
the best choice to ensure that the
vehicle's designed appearance,
durability, and safety are preserved.
The use of Genuine GM parts can help
maintain the GM New Vehicle Limited
Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in prior
crashes. In most cases, the parts being
recycled are from undamaged sections
of the vehicle. A recycled original
equipment GM part may be an
acceptable choice to maintain the
vehicle's originally designed
appearance and safety performance;
however, the history of these parts is
not known. Such parts are not covered
by the GM New Vehicle Limited
Warranty, and any related failures are
not covered by that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit poorly,
exhibit premature durability/corrosion
problems, and may not perform
properly in subsequent collisions.
Aftermarket parts are not covered by
the GM New Vehicle Limited
Warranty, and any vehicle failure
related to such parts is not covered by
that warranty.
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372 CUSTOMER INFORMATION
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that operate
on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC)
rules and with Innovation, Science
and Economic Development (ISED)
Canada's RSP-100 / license-exempt
RSS's / ICES-001.Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or General
Motors.
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382 ONSTAR
OnStar Additional
Information
OnStar Smart Driver
OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility feature
is also offered within OnStar Smart
Driver. See www.onstar.com for details
regarding vehicle eligibility and
system limitations. OnStar, General
Motors, and their affiliates are not
insurance providers. Obtain insurance
only from licensed insurance
providers.
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Q
to set up an account.
. With the OnStar Basic Plan, every
60 days. .
After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
services if the vehicle is disposed of,
sold, transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Advanced
Vehicle Diagnostics, Remote Services,
Roadside Assistance, Turn-by-Turn Navigation, and Hands-Free Calling
are available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For
more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
.
Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor.
OnStar services cannot work unless
the vehicle is in a place where OnStar
has an agreement with a wireless
service provider for service in that
area. The wireless service provider
must also have coverage, network
capacity, reception, and technology
compatible with OnStar services.
Service involving location information
about the vehicle cannot work unless
GPS signals are available,
unobstructed, and compatible with
the OnStar hardware. OnStar services
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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ONSTAR 383
may not work if the OnStar equipment
is not properly installed or it has not
been properly maintained.
If equipment or software is added,
connected, or modified, OnStar
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0372.
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs. .
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
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384 ONSTAR
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to
function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0262. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that are stored in the vehicle, such as
OnStar Hands-Free Calling name tags,
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for any
affected or erased data or settings.
These updates or changes may also
collect personal information. Such
collection is described in the OnStar
privacy statement or separately
disclosed at the time of installation.
These updates or changes may also
cause a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates or
changes and agreement that either
OnStar or GM may remotely deliver
them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
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INDEX 391
Full-Size Spare Tire . . . . . . . . . . . . . . . . . 328
FusesEngine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Fuses and Circuit Breakers . . . . . . . 288
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 293, 296
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
G
Garage Door Opener . . . . . . . . . . . . . . . . 160Programming . . . . . . . . . . . . . . . . . . . . . . 160
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 285
Gauges Engine Coolant Temperature . . . . 134
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Speedometer . . . . . . . . . . . . . . . . . . . . . . 132
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 133
Trip Odometer . . . . . . . . . . . . . . . . . . . . 133
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . . . . 129
General Information Service and Maintenance . . . . . . . . 345
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 264
Glass Replacement . . . . . . . . . . . . . . . . . 285 Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
H
Hazard Warning Flashers . . . . . . . . . . 168
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 59
Head-up Display . . . . . . . . . . . . . . . . . . . . 147
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 167
Bulb Replacement . . . . . . . . . . . . . . . . 287
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 166
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 166
High-Beam On Light . . . . . . . . . . . . . . 144
High/Low Beam Changer . . . . . . . . . 166
Lamps On Reminder . . . . . . . . . . . . . . 144
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Steering Wheel . . . . . . . . . . . . . . . . . . . . 121
Heated and Cooled Front Seats . . . . . 67
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 51
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Heating . . . . . . . . . . . . . . . . . . . . . . . . .173, 178
High-Beam On Light . . . . . . . . . . . . . . . . 144
High-Speed Operation . . . . . . . . . . . . . . 307 Hill and Mountain Roads . . . . . . . . . . 191
Hill Start Assist (HSA) . . . . . . . . . . . . . 218
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
How to Wear Seat Belts Properly . . . 76
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .173, 178
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 199
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 141
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 172
Infotainment System . . . . . . . . . . . . . . . 375
Instrument Cluster . . . . . . . . . . . . . . . . . 130
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . 116
Interior Rearview Mirrors . . . . . . . . . . . 51
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 329
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . 29
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
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392 INDEX
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 301
LampsCornering . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Daytime Running (DRL) . . . . . . . . . . 166
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Exterior Controls . . . . . . . . . . . . . . . . . . 164
Exterior Lamps Off Reminder . . . . 166
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
License Plate . . . . . . . . . . . . . . . . . . . . . . 287
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 137
On Reminder . . . . . . . . . . . . . . . . . . . . . . 144
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Lane Change Alert (LCA) . . . . . . . . . . . 244
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . . . . 246
Lane Keep Assist (LKA) . . . . . . . . . . . . 246
Lane Keep Assist Light . . . . . . . . . . . . . 140
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 77
LATCH System
Replacing Parts after a Crash . . . . 110
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . . . 103
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . 287
Level Control Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 222 Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Lighter, Cigarette . . . . . . . . . . . . . . . . . . . 129
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Illumination Control . . . . . . . . . . . . . . 169
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Lights Airbag Readiness . . . . . . . . . . . . . . . . . 135
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . 140
Brake System Warning . . . . . . . . . . . 138
Charging System . . . . . . . . . . . . . . . . . . 136
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 137
Cruise Control . . . . . . . . . . . . . . . . . . . . . 144
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Electric Parking Brake . . . . . . . . . . . . 139
Engine Coolant Temperature
Warning . . . . . . . . . . . . . . . . . . . . . . . . . 142
Engine Oil Pressure . . . . . . . . . . . . . . . 143
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 166
High-Beam On . . . . . . . . . . . . . . . . . . . . 144
High/Low Beam Changer . . . . . . . . . 166
Lane Keep Assist . . . . . . . . . . . . . . . . . . 140
Low Fuel Warning . . . . . . . . . . . . . . . . 143
Seat Belt Reminders . . . . . . . . . . . . . . 134
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Lights (cont'd)
Service Electric Parking Brake . . . 139
Sport Mode . . . . . . . . . . . . . . . . . . . . . . . . 140
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . 141
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 142
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . 140
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . . . 142
Traction Off . . . . . . . . . . . . . . . . . . . . . . . 141
Winter Driving Mode . . . . . . . . . . . . . 140
Locking Rear Axle . . . . . . . . . . . . . . . . . . 222
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . 39
Delayed Locking . . . . . . . . . . . . . . . . . . . . 39
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Lockout Protection . . . . . . . . . . . . . . . . . 40
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Loss of Control . . . . . . . . . . . . . . . . . . . . . . 186
Low Fuel Warning Light . . . . . . . . . . . 143
Low-Profile Tires . . . . . . . . . . . . . . . . . . . . 301
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . 103
Lumbar Adjustment . . . . . . . . . . . . . . . . . 61 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 61
M
Magnetic Ride Control . . . . . . . . . . . . . 221
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396 INDEX
Storage Compartments . . . . . . . . . . . . . 116
StrutsGas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 193
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Sunglass Storage . . . . . . . . . . . . . . . . . . . . 117
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision Alert (FCA) . . . . 240
Infotainment . . . . . . . . . . . . . . . . . 172, 375
Roof Rack . . . . . . . . . . . . . . . . . . . . . . . . . 119
Systems Driver Assistance . . . . . . . . . . . . . . . . . 233
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 133
Text Telephone (TTY) Users . . . . . . . 365
Theft-Deterrent Systems . . . . . . . . . . . . 48Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 48
Third-Row Seats . . . . . . . . . . . . . . . . . . . . . 73
Throttle, Adjustable . . . . . . . . . . . . . . . . 198
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 300
All-Terrain . . . . . . . . . . . . . . . . . . . . . . . . . 301
Buying New Tires . . . . . . . . . . . . . . . . . 314
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318 Tires (cont'd)
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Designations . . . . . . . . . . . . . . . . . . . . . . 302
Different Size . . . . . . . . . . . . . . . . . . . . . . 315
Full-Size Spare . . . . . . . . . . . . . . . . . . . . 328
If a Tire Goes Flat . . . . . . . . . . . . . . . . 318
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 312
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . 301
Pressure . . . . . . . . . . . . . . . . . . . . . . 305, 307
Pressure Light . . . . . . . . . . . . . . . . . . . . . 142
Pressure Monitor Operation . . . . . . 308
Pressure Monitor System . . . . . . . . 307
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Sidewall Labeling . . . . . . . . . . . . . . . . . 301
Terminology and Definitions . . . . 303
Uniform Tire Quality Grading . . . . 316
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Wheel Replacement . . . . . . . . . . . . . . 317
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . 210
Tow/Haul Mode Light . . . . . . . . . . . . . . 140
Towing
Driving Characteristics . . . . . . . . . . . 252
Equipment . . . . . . . . . . . . . . . . . . . . . . . . 258
General Information . . . . . . . . . . . . . . 252 Towing (cont'd)
Recreational Vehicle . . . . . . . . . . . . . . 333
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Trailer Sway Control (TSC) . . . . . . . 260
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Traction Control System (TCS)/StabiliTrak Light . . . . . . . . . . . . . . . . 142
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . 218
Trailer Sway Control (TSC) . . . . . . . . . . . . . . . 260
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Transfer Case . . . . . . . . . . . . . . . . . . . . . . . 211
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 206
Fluid, Automatic . . . . . . . . . . . . . . . . . . 271
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 133
Turn and Lane-Change Signals . . . . 168
U
Uniform Tire Quality Grading . . . . . . 316
Universal Remote System . . . . . . . . . . 160 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 163