2018 CADILLAC ESCALADE phone

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
380 ONSTAR
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance. .
Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
For myCadillac mobile app
information and compatibility, see
www.my.cadillac.com.
An active OnStar service, compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
ONSTAR 383
may not work if the OnStar equipment
is not properly installed or it has not
been properly maintained.
If equipment or software is added,
connected, or modified, OnStar
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0372.
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs. .
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
INDEX 389
Climate Control SystemsDual Automatic . . . . . . . . . . . . . . . . . . . 173
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Cluster, Instrument . . . . . . . . . . . . . . . . . 130
Collision Damage Repair . . . . . . . . . . . 369
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Control of a Vehicle . . . . . . . . . . . . . . . . 184
Convenience Net . . . . . . . . . . . . . . . . . . . . 118
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 49
Coolant Engine Temperature Gauge . . . . . . 134
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .173, 178
Cooling System . . . . . . . . . . . . . . . . . . . . . 273
Cornering Lamps . . . . . . . . . . . . . . . . . . . 169
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 222 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Cruise Control, Adaptive . . . . . . . . . . . 225
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Customer Assistance . . . . . . . . . . . . . . . 365
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Text Telephone (TTY) Users . . . . . 365
Customer Information Service Publications Ordering
Information . . . . . . . . . . . . . . . . . . . . . . 371
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 362
D
Damage Repair, Collision . . . . . . . . . . . 369
Danger, Warning, and Caution . . . . . . . . 3
Data CollectionInfotainment System . . . . . . . . . . . . . 375
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Data Recorders, Event . . . . . . . . . . . . . . 374
Daytime Running Lamps (DRL) . . . 166
Defensive Driving . . . . . . . . . . . . . . . . . . . 184
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 39
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Distracted Driving . . . . . . . . . . . . . . . . . . 183
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 169
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 145
Delayed Locking . . . . . . . . . . . . . . . . . . . . 39 Door (cont'd)
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 39
Drive Belt Routing, Engine . . . . . . . . . 361
Driver Assistance Systems . . . . . . . . . 233
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 145
Driver Mode Control . . . . . . . . . . . . . . . . 220
Driving Assistance Systems . . . . . . . . . . . . . . . 240
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 252
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
For Better Fuel Economy . . . . . . . . . . . 27
Hill and Mountain Roads . . . . . . . . 191
If the Vehicle is Stuck . . . . . . . . . . . . 193
Loss of Control . . . . . . . . . . . . . . . . . . . . 186
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Off-Road Recovery . . . . . . . . . . . . . . . . 185
Vehicle Load Limits . . . . . . . . . . . . . . 193
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 190
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Winter Mode Light . . . . . . . . . . . . . . . 140
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 173

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
396 INDEX
Storage Compartments . . . . . . . . . . . . . 116
StrutsGas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 193
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Sunglass Storage . . . . . . . . . . . . . . . . . . . . 117
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision Alert (FCA) . . . . 240
Infotainment . . . . . . . . . . . . . . . . . 172, 375
Roof Rack . . . . . . . . . . . . . . . . . . . . . . . . . 119
Systems Driver Assistance . . . . . . . . . . . . . . . . . 233
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 133
Text Telephone (TTY) Users . . . . . . . 365
Theft-Deterrent Systems . . . . . . . . . . . . 48Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 48
Third-Row Seats . . . . . . . . . . . . . . . . . . . . . 73
Throttle, Adjustable . . . . . . . . . . . . . . . . 198
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 300
All-Terrain . . . . . . . . . . . . . . . . . . . . . . . . . 301
Buying New Tires . . . . . . . . . . . . . . . . . 314
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318 Tires (cont'd)
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Designations . . . . . . . . . . . . . . . . . . . . . . 302
Different Size . . . . . . . . . . . . . . . . . . . . . . 315
Full-Size Spare . . . . . . . . . . . . . . . . . . . . 328
If a Tire Goes Flat . . . . . . . . . . . . . . . . 318
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 312
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . 301
Pressure . . . . . . . . . . . . . . . . . . . . . . 305, 307
Pressure Light . . . . . . . . . . . . . . . . . . . . . 142
Pressure Monitor Operation . . . . . . 308
Pressure Monitor System . . . . . . . . 307
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Sidewall Labeling . . . . . . . . . . . . . . . . . 301
Terminology and Definitions . . . . 303
Uniform Tire Quality Grading . . . . 316
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Wheel Replacement . . . . . . . . . . . . . . 317
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . 210
Tow/Haul Mode Light . . . . . . . . . . . . . . 140
Towing
Driving Characteristics . . . . . . . . . . . 252
Equipment . . . . . . . . . . . . . . . . . . . . . . . . 258
General Information . . . . . . . . . . . . . . 252 Towing (cont'd)
Recreational Vehicle . . . . . . . . . . . . . . 333
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Trailer Sway Control (TSC) . . . . . . . 260
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Traction Control System (TCS)/StabiliTrak Light . . . . . . . . . . . . . . . . 142
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . 218
Trailer Sway Control (TSC) . . . . . . . . . . . . . . . 260
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Transfer Case . . . . . . . . . . . . . . . . . . . . . . . 211
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 206
Fluid, Automatic . . . . . . . . . . . . . . . . . . 271
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 133
Turn and Lane-Change Signals . . . . 168
U
Uniform Tire Quality Grading . . . . . . 316
Universal Remote System . . . . . . . . . . 160 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 163