Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
KEYS, DOORS, AND WINDOWS 49
The system has one or more
transmitters matched to an
immobilizer control unit in the
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start the
vehicle.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter or
place the transmitter in the
transmitter pocket/insert next to the
center console storage area between
the driver and front passenger seats.
See“Starting the Vehicle with a Low
Transmitter Battery” underRemote
Keyless Entry (RKE) System Operation
0 29. If the engine does not start with the
other transmitter or when the
transmitter is in the pocket/insert, the
vehicle needs service. See your dealer
who can service the theft-deterrent
system and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or device
that disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you cut
too sharply into the right lane, you
could hit a vehicle on the right.
Check the inside mirror or glance
over your shoulder before changing
lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from the
driver seat.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
KEYS, DOORS, AND WINDOWS 55
.PressZto engage the rear
window lockout feature. The
indicator light is on when engaged.
. Press
Zagain to disengage.
Window Express Movement
All windows can be opened without
holding the window switch. Press the
switch down fully and quickly release
to express open the window.
If equipped, pull the window switch
up fully and quickly release to express
close the window.
Briefly press or pull the window
switch in the same direction to stop
that window’s express movement.
Window Automatic Reversal
System
The express-close feature will reverse
window movement if it comes in
contact with an object. Extreme cold
or ice could cause the window to
auto-reverse. The window will operate
normally after the object or condition
is removed.
Automatic Reversal System
Override
{Warning
If automatic reversal system
override is active, the window will
not reverse automatically. You or
others could be injured and the
window could be damaged. Before
using automatic reversal system
override, make sure that all people
and obstructions are clear of the
window path.
When the engine is on, override the
automatic reversal system by pulling
and holding the window switch if
conditions prevent it from closing.
Programming the Power
Windows
Programming may be necessary if the
vehicle battery has been disconnected
or discharged. If the window is unable
to express-up, program each
express-close window: 1. Close all doors.
2. Turn the ignition on or to ACC/ ACCESSORY.
3. Partially open the window to be programmed. Then close it and
continue to pull the switch
briefly after the window has fully
closed.
4. Open the window and continue to press the switch briefly after
the window has fully opened.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
DRIVING AND OPERATING 201
Starting Procedure
1. With the Keyless Access system,the RKE transmitter must be in
the vehicle. Press ENGINE
START/STOP with the brake
pedal applied. When the engine
begins cranking, let go of the
button.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
battery is low, the Driver
Information Center (DIC) will
display a message.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
(Continued)
Caution (Continued)
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in
very cold weather (below −18 °C
or 0 °F), it could be flooded with
too much gasoline. Try pushing
the accelerator pedal all the way
to the floor and holding it there
as you press ENGINE START/
STOP, for up to a maximum of
15 seconds. Wait at least
15 seconds between each try, to
allow the cranking motor to cool
down. When the engine starts,
let go of the button, and the
accelerator. If the vehicle starts
briefly but then stops again, do
the same thing. This clears the
extra gasoline from the engine.
Do not race the engine
immediately after starting it.
Operate the engine and transmission gently until the oil
warms up and lubricates all
moving parts.
Engine Heater
{Warning
Do not plug in the engine block
heater while the vehicle is parked in
a garage or under a carport.
Property damage or personal injury
may result. Always park the vehicle
in a clear open area away from
buildings or structures.
If equipped, the engine heater can
provide easier starting and better fuel
economy during engine warm-up in
cold weather conditions at or below
−18 °C (0 °F). Vehicles with an engine
heater should be plugged in at least
four hours before starting. There may
be an internal thermostat in the plug
end of the cord, which will prevent
engine heater operation at
temperatures above −18 °C (0 °F).
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
334 VEHICLE CARE
To dinghy tow:1. Position the vehicle being towed behind the tow vehicle, facing
forward and on a level surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
For vehicles with Electric Parking
Brakes (EPB), the EPB cannot be
applied and the tires must be
chocked.
4. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0211. Check that the
vehicle is in N (Neutral) by
shifting the transmission to
R (Reverse) and then to D
(Drive). There should be no
movement of the vehicle while
shifting.
5. Shift the transmission into D (Drive). Turn the engine off.Caution
Failure to disconnect the negative
battery cable or to have it contact
the terminals can cause damage to
the vehicle.
6. Disconnect the negative battery cable at the battery and secure
the nut and bolt. Cover the
negative battery post with a
non-conductive material to
prevent any contact with the
negative battery terminal.
7. Shift the transmission to P (Park).
Caution
If the steering column is locked,
vehicle damage may occur.
8. Move the steering wheel to make sure the steering column is
unlocked. 9. With a foot on the brake pedal,
release the parking brake.
10. If equipped with Keyless Access, keep the RKE transmitter outside
of the vehicle, and manually lock
the doors. Access the vehicle as
if it has a dead RKE transmitter
battery, by using the key in the
door lock.
Disconnecting the Towed Vehicle
Before disconnecting the towed
vehicle: 1. Park on a level surface.
2. Set the parking brake, then shift the transmission to P (Park).
3. Connect the battery.
4. Apply the brake pedal.
5. Turn the ignition to ON/RUN with the engine off. Shift the
transfer case out of N (Neutral)
to 2
m. See “Shifting out of
N (Neutral)” underFour-Wheel
Drive 0211. See your dealer if
the transfer case cannot be
shifted out of N (Neutral).
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
ONSTAR 377
.Make a call, end a call, or answer
an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.OnStar Services
Emergency
Emergency Services require an active,
OnStar service plan (excludes Basic
Plan). With Automatic Crash
Response, built-in sensors can
automatically alert a specially trained
OnStar Advisor who is immediately
connected in to the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
ONSTAR 381
2. Say“Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds: “OK,
dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a way
to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and data
rates may apply.
Advanced Diagnostics requires an
active OnStar paid service plan, e-mail
address on file, and enrollment in
Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set preferences
to receive real-time e-mails, texts,
or monthly reports of the vehicle’s
health. Or press
Qto have an
Advisor initiate a remote
diagnostic report.
. Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with key
vehicle components, such as the
battery, fuel system, or starter
system. Alerts for potential issues
appear on the infotainment display. Proactive Alerts are
designed to help predict specific
types of issues based on
information collected from the
vehicle. Other factors may affect
vehicle performance. Not all issues
will deliver alerts. In some cases, a
dealer service check may be
required to confirm the accuracy
of the alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time for
maintenance. Your dealer will then
contact you to set up an
appointment.
To begin, press
Qto speak to an
Advisor, or see www.onstar.com.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
394 INDEX
PersonalizationVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Protection, Battery . . . . . . . . . . . . . . . . 171
Retained Accessory (RAP) . . . . . . . . 203
Seat Adjustment . . . . . . . . . . . . . . . . . . . . 60
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Power Assist Steps . . . . . . . . . . . . . . . . . . . 45
Pregnancy, Using Seat Belts . . . . . . . . . 82
Premium Care Maintenance
Cadillac . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Privacy Vehicle Data Recording . . . . . . . . . . 374
Program Courtesy Transportation . . . . . . . . . 368
Proposition 65 Warning,
California . . . . . . . . . . . . . . .264, 280, 329, Back Cover
R
Radio Frequency Statement . . . . . . . . 372
Reading Lamps . . . . . . . . . . . . . . . . . . . . . 170
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Rear Axle (cont'd)
Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Rear Camera Mirror . . . . . . . . . . . . . . . . . 52
Rear Climate Control System . . . . . . 178
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Rear Storage . . . . . . . . . . . . . . . . . . . . . . . . 117
Rear Vision Camera (RVC) . . . . . . . . . 233
Rear Window Washer/Wiper . . . . . . . 123
Rearview Mirrors Automatic Dimming . . . . . . . . . . . . . . . . 51
Reclining Seatbacks . . . . . . . . . . . . . . . . . 63
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . 355
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . 357
Recreational Vehicle Towing . . . . . . . 333
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Remote Vehicle Start . . . . . . . . . . . . . . . . 36
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Maintenance . . . . . . . . . . . . . . . . . . . . . . 356
Replacing Airbag System . . . . . . . . . . . . 95 Replacing LATCH System Parts
after a Crash . . . . . . . . . . . . . . . . . . . . . . . 110
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . 83
Reporting Safety Defects Canadian Government . . . . . . . . . . . . 373
General Motors . . . . . . . . . . . . . . . . . . . 373
U.S. Government . . . . . . . . . . . . . . . . . . 372
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . 102
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . . . . . . 203
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . 51
Ride Control Systems Magnetic . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . 190
Roadside Service . . . . . . . . . . . . . . . . . . . . 366
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Roof Rack System . . . . . . . . . . . . . . . . . . 119
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . 312
Routing, Engine Drive Belt . . . . . . . . . 361
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206